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How much ice does a hotel need?
Size each ice zone separately, then add them up. Manitowoc's published rules of thumb are a good starting point:
| Area | Planning figure | Example |
|---|---|---|
| Guest ice (vending / floor stations) | 5 lb per room per day | 120 rooms = 600 lb/day |
| Hotel restaurant | 1.5 lb per seat per day | 80 seats = 120 lb/day |
| Bar and cocktail lounge | 3 lb per seat per day | 40 seats = 120 lb/day |
| Banquets and catering | 1 lb per person per event | 250 guests = 250 lb |
Then add 10-20% for summer peaks and pool days, and size against the machine's 90°F air / 70°F water output, not the headline rating. Peak occupancy matters more than average occupancy. Our hotel ice machine buying guide covers zoning in more detail.
Worked example: a 150-room select-service hotel
- Guest ice: 150 rooms x 5 lb = 750 lb/day. Split across three ice stations, that is about 250 lb/day each, plus 15% for summer = about 290 lb/day per station.
- Breakfast area: about 100 lb/day from one countertop ice and water dispenser.
- No full restaurant or bar.
A good fit is three 300-350 lb/day dispensers or head-and-bin stations on the guest floors, such as the Hoshizaki DCM-300BAK-OS or a Manitowoc IDT0300A on a bin, plus one small dispenser for breakfast.
Guest floors: ice machine on a bin, or a dispenser?
| Option | Best for | Why |
|---|---|---|
| Modular head on a bin, guest scoops ice | Traditional ice rooms, high-volume floors | Lowest cost per pound; large storage for peak check-in times |
| Ice and water dispenser (touchless or push-button) | Premium and select-service brands, breakfast areas, fitness centers | No scoop or open bin, so guests never touch stored ice; adds chilled water |
Popular dispenser picks include the Hoshizaki DCM-300BAK-OS Opti-Serve touchless cubelet dispenser (343 lb/day, 40 lb storage) and the Scotsman Meridian HID312AX-1 touch-free nugget dispenser (320 lb/day). For bigger floors, step up to the Hoshizaki DCM-500BAK-OS or the Scotsman HID525AX-1 (500 lb/day).
To feed a dispenser from a separate head, choose a dispenser-ready head such as the Hoshizaki KMD-505MAJ.
Kitchens, bars and banquets
| Use | Typical size | Example models |
|---|---|---|
| Restaurant and room service | 400-700 lb/day | Manitowoc IDP0500A, Scotsman MC0630MAX-1, ICETRO IM-0550-AC |
| Bar (cocktails, clear drinks) | 300-700 lb/day | Hoshizaki KM-622MAK crescent cube, Scotsman MC0330MAX-1 |
| Banquet and catering | 700-1,100 lb/day plus a large bin | Hoshizaki KM-1100MAJ, Manitowoc IDP1000AP |
| Wellness, spa, lounge | Soft, chewable ice | Ice-O-Matic GEM0650A90 Pearl nugget, ITV IQN 700 |
Banquet operations often need ice all at once, so storage matters as much as production. Pair the head with a large ice storage bin. Over 1,000 lb/day, see industrial ice machines.
Which ice type for which hotel area?
- Guest floors: full or half cube for buckets; cubelet or nugget from a dispenser.
- Restaurant: full, half or crescent cube for water, tea and soft drinks. See crescent cube ice machines.
- Cocktail bar: dense cubes, plus a specialty large cube or sphere maker for spirits.
- Food display and seafood buffets: flake ice.
Placement, noise and sanitation
- Keep guest-floor machines out of rooms that share a wall with sleeping rooms. If heat and noise are a problem, choose a remote condenser model.
- Fit every machine with a water filter. It improves taste and clarity and protects the evaporator.
- Clean and sanitize at least every six months, more often in hot climates. Our maintenance checklist has the steps.