Scotsman Meridian HID312AX-1 Touch-Free Ice and Water Dispenser - 320 lb/Day Nugget Ice, 12 lb Storage
Price Match Guarantee
-
Estimated Delivery: 7-10 Business Days
Scotsman Meridian HID312AX-1 Touch-Free Ice and Water Dispenser - 320 lb/Day Nugget Ice, 12 lb Storage
Scotsman Meridian HID312AX-1 Touch-Free Ice and Water Dispenser - 320 lb/Day Nugget Ice, 12 lb Storage Description
Touch-Free H² Nugget Ice and Water in a 16-Inch Cabinet
The Scotsman HID312AX-1 Meridian is a self-contained commercial ice-and-water dispenser that produces up to 320 lb of H² Nugget Ice every 24 hours and holds 12 lb in its internal bin. Under the warmer 90°F air/70°F water test condition, the official rating is 245 lb per 24 hours—a more conservative number to use when sizing equipment for a hot kitchen or warm utility area. Production, storage, and dispensing are combined in one cabinet, eliminating the need to handle an ice scoop in offices, healthcare areas, hotels, education facilities, and self-service beverage locations.
The infrared interface dispenses ice and water without requiring users to touch a button. The machine produces H² Nugget Ice, approximately 3/4 x 5/16 x 3/8 in. (1.9 x 0.8 x 0.95 cm). This firmer Scotsman nugget remains chewable while retaining its shape and melting more slowly for dependable dispensing. SmoothStream™ water delivery reduces splashing around the sink and cup area.
Meridian's sanitary design includes AgION® and other antimicrobial compounds molded into key components, a sealed refrigeration system, and a bin, spouts, air filter, sink, and grille that can be removed for cleaning. The front-accessible air filter simplifies regular maintenance. Durable stainless-steel components, sealed maintenance-free bearings, and contoured sides are designed for reliability and airflow in a compact footprint.
Intuitive LED diagnostics and a USB connection help technicians identify conditions and install software updates, while the model-specific QR code opens service and warranty information. This exact HID312AX-1 is the touch-free, air-cooled, 115/60/1 version with R290 refrigerant and a factory power cord. Plan for the manufacturer-required ventilation space, potable-water connection, drain, filtration, cup clearance, and a load-bearing counter or compatible stand.
Key Features
-
Up to 320 lb/day: 245 lb/day at 90°F air/70°F water
-
12 lb storage: onboard reserve for dispensing demand
-
Touch-free dispensing: sensor-based ice and water selection
-
H² Nugget Ice: approximately 3/4 x 5/16 x 3/8 in. (1.9 x 0.8 x 0.95 cm)
-
SmoothStream™ water dispensing: reduces splashing around the cup and sink area
-
AgION® antimicrobial protection: molded into key components
-
Removable food-zone parts: bin, spouts, air filter, sink, and grille remove for cleaning
-
Sealed refrigeration system: minimizes exposure to outside airborne contamination
-
Service support: LED diagnostics, USB software updates, and unit-specific QR code
-
Commercial construction: stainless-steel exterior panels and evaporator with maintenance-free bearings
-
Exact utility package: air-cooled, 115/60/1, R290
Best For
Offices, hotels, healthcare facilities, education, fitness, waiting areas, and self-service foodservice where touch-free nugget ice and water are preferred.
Full Specifications
Brand | Scotsman |
Model | HID312AX-1 |
Series | HID312 Meridian |
Machine Type | Self-contained touch-free ice and water dispenser |
Ice Type | H² Nugget Ice |
Ice Size / Hardness | 3/4 x 5/16 x 3/8 in. (1.9 x 0.8 x 0.95 cm) |
Cooling | Air-cooled |
Daily Production - 70°F air/50°F water | 320 lb (145 kg)/24 hours |
Daily Production - 90°F air/70°F water | 245 lb (111 kg)/24 hours |
Storage Capacity | 12 lb (5 kg) |
Cabinet Dimensions (W x D x H) | 16.25 x 24.38 x 35 in. |
Shipping Weight | 183 lb |
Electrical | 115/60/1 |
Maximum Fuse / Breaker | 15 A |
Power Connection | 7.5 ft cord with NEMA 5-15P plug |
Refrigerant | R290 |
Refrigerant Charge | 5 oz |
Heat Rejection | 3,200 BTU/hr |
Energy Use at 90°F/70°F | 4.11 kWh/100 lb |
Potable Water Use at 90°F/70°F | 12.0 gal/100 lb |
Potable Water Inlet | 3/8 in. flare |
Drain Connection | 3/4 in. FPT |
Operating Air Temperature | 50°F to 100°F (10°C to 38°C) |
Operating Water Temperature | 40°F to 100°F (4.4°C to 38°C) |
Potable Water Pressure | 20 to 80 PSIG (1.4 to 5.5 bar) |
Electrical Voltage Tolerance | -5% to +10% of nameplate voltage |
Published Certifications | ADA-compliant reach, cULus, NSF, AHRI |
Warranty
-
Machine: 3 years parts and labor
-
Compressor and condenser: 5 years parts
The published terms above apply to qualifying commercial installations in North, South, and Central America. Residential applications are listed at one year parts and labor; confirm the current written warranty and registration requirements for the installation location.
Accessories & Installation
Optional: KLP24A set of four 4-inch adjustable legs; HST16-A stand with locking reversible door and shelf; HST16B-A basic stand.
Allow the manufacturer-specified 6 inches at the left, back, and right for ventilation and utility connections. Confirm the support surface or stand, cup clearance, water filtration, inlet, drain, and dedicated electrical circuit before delivery. Production varies with ambient and inlet-water conditions. Use the current Scotsman specification sheet and installation manual, and follow local plumbing and electrical codes.
Scotsman Meridian HID312AX-1 Touch-Free Ice and Water Dispenser - 320 lb/Day Nugget Ice, 12 lb Storage Features
Scotsman Meridian HID312AX-1 Touch-Free Ice and Water Dispenser - 320 lb/Day Nugget Ice, 12 lb Storage Resources
Shipping Policy
At Ice Maker Supply, we work to make shipping clear, reliable, and easy to track. Most orders are shipped through trusted warehouse, supplier, or carrier partners. Shipping times may vary based on product availability, warehouse location, delivery address, carrier schedule, freight requirements, and order volume.
Standard Delivery
Our estimated delivery time is 4-6 business days for most eligible areas after the order has been processed and shipped.
Some larger ice machines may require freight delivery. Freight shipments may take longer depending on location, carrier availability, and delivery appointment scheduling.
Delivery times are estimates and are not guaranteed.
Order Processing
Orders are usually processed during regular business days, Monday through Friday.
Processing may take longer during:
- Holidays
- High order volume
- Supplier delays
- Payment review
- Address verification
- Product backorders
- Freight scheduling
If there is a delay with your order, we will do our best to keep you updated.
Shipping Confirmation and Tracking
Once your order ships, you will receive a shipping confirmation email with your order and tracking details.
You may be able to see:
- Order status
- Carrier name
- Tracking number
- Estimated delivery date
- Shipment updates
Tracking may not update immediately after the label is created. In some cases, the package may already be moving even if the tracking page has not refreshed.
If your tracking has not updated for more than 5 business days, please contact us so we can help check the shipment status.
Multiple Shipments
Some orders may ship in multiple packages, especially if your order includes:
- Bundled products
- Accessories
- Replacement parts
- Items from different warehouses
- Products from different suppliers
If your order ships separately, you may receive more than one tracking number.
Shipping Areas
Orders placed on icemakersupply.com are currently shipped only within the contiguous United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Virgin Islands
- Guam
- American Samoa
- Northern Mariana Islands
- Marshall Islands
- Palau
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
- International addresses
If your address is outside our available shipping area, your order may be canceled and refunded.
Expedited Shipping
Expedited shipping is not available at this time.
Because many ice makers are large, heavy, or shipped through supplier warehouses, faster shipping options may not be available for every product.
Freight Delivery
Some commercial or larger ice machines may ship by freight carrier instead of standard parcel delivery.
Freight delivery may require:
- A delivery appointment
- A valid phone number
- Someone available to receive the shipment
- Inspection before signing
- Extra time for scheduling
Please inspect freight shipments carefully before accepting delivery. If the item or packaging appears damaged, note the damage with the carrier and contact us as soon as possible.
If possible, take clear photos of the packaging and product before moving or installing the item.
Damaged Packages
If your order arrives damaged, please contact us immediately.
Send us:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged product
- A short description of the issue
- Delivery receipt notes, if available
Damage claims are easier to process when reported quickly. Late damage reports may limit our ability to file a carrier or supplier claim.
Do not install or use a damaged product before contacting us.
Incorrect or Incomplete Address
Please make sure your shipping address is complete and accurate before placing your order.
Ice Maker Supply is not responsible for delays, failed deliveries, or extra charges caused by:
- Incorrect address
- Missing apartment, suite, or unit number
- Wrong ZIP code
- Unreachable phone number
- Delivery restrictions at the location
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the item can be reshipped.
Can I Change My Delivery Address?
If your order has not shipped yet, contact us as soon as possible. We may be able to update the shipping address before fulfillment begins.
Once an order has shipped or is in transit, we usually cannot change the delivery address.
For freight shipments, address changes may not be possible after carrier pickup.
Returned to Sender
A package may be returned to the sender due to:
- Incorrect address
- Incomplete address
- Failed delivery attempts
- Refused delivery
- Carrier access issues
- Unclaimed shipment
If your package is returned to the sender, contact us with your order number and correct shipping address.
We will review the situation and help arrange the next step. Reshipping fees may apply.
Pre-Order or Backordered Items
If a product is listed as pre-ordered or backordered, the product page may show the estimated shipping date.
Pre-order and backorder shipping dates are estimates and may change due to supplier production, warehouse availability, or carrier delays.
If the estimated shipping date changes, we will do our best to keep you informed.
Warranty Replacement Shipping
If a warranty replacement is approved, shipping may depend on the manufacturer, supplier, or warranty provider.
Replacement orders may require:
- Proof of purchase
- Photos or videos of the issue
- Troubleshooting steps
- Return of the original item
- Supplier or manufacturer approval
A replacement will be shipped only after the required review process is complete.
Lost or Stalled Shipments
If your tracking shows no movement for more than 5 business days, contact us.
We may contact the carrier, warehouse, or supplier to check the shipment status.
If a package is confirmed lost, we will review available options based on the carrier investigation and supplier rules.
Contact Us
Need help with shipping or tracking?
Contact Ice Maker Supply:
- Email: support@icemakersupply.com
- Website: icemakersupply.com
Our support team can help with order status, tracking questions, delivery issues, and shipping concerns.
Scotsman Meridian HID312AX-1 Touch-Free Ice and Water Dispenser - 320 lb/Day Nugget Ice, 12 lb Storage Description
Touch-Free H² Nugget Ice and Water in a 16-Inch Cabinet
The Scotsman HID312AX-1 Meridian is a self-contained commercial ice-and-water dispenser that produces up to 320 lb of H² Nugget Ice every 24 hours and holds 12 lb in its internal bin. Under the warmer 90°F air/70°F water test condition, the official rating is 245 lb per 24 hours—a more conservative number to use when sizing equipment for a hot kitchen or warm utility area. Production, storage, and dispensing are combined in one cabinet, eliminating the need to handle an ice scoop in offices, healthcare areas, hotels, education facilities, and self-service beverage locations.
The infrared interface dispenses ice and water without requiring users to touch a button. The machine produces H² Nugget Ice, approximately 3/4 x 5/16 x 3/8 in. (1.9 x 0.8 x 0.95 cm). This firmer Scotsman nugget remains chewable while retaining its shape and melting more slowly for dependable dispensing. SmoothStream™ water delivery reduces splashing around the sink and cup area.
Meridian's sanitary design includes AgION® and other antimicrobial compounds molded into key components, a sealed refrigeration system, and a bin, spouts, air filter, sink, and grille that can be removed for cleaning. The front-accessible air filter simplifies regular maintenance. Durable stainless-steel components, sealed maintenance-free bearings, and contoured sides are designed for reliability and airflow in a compact footprint.
Intuitive LED diagnostics and a USB connection help technicians identify conditions and install software updates, while the model-specific QR code opens service and warranty information. This exact HID312AX-1 is the touch-free, air-cooled, 115/60/1 version with R290 refrigerant and a factory power cord. Plan for the manufacturer-required ventilation space, potable-water connection, drain, filtration, cup clearance, and a load-bearing counter or compatible stand.
Key Features
-
Up to 320 lb/day: 245 lb/day at 90°F air/70°F water
-
12 lb storage: onboard reserve for dispensing demand
-
Touch-free dispensing: sensor-based ice and water selection
-
H² Nugget Ice: approximately 3/4 x 5/16 x 3/8 in. (1.9 x 0.8 x 0.95 cm)
-
SmoothStream™ water dispensing: reduces splashing around the cup and sink area
-
AgION® antimicrobial protection: molded into key components
-
Removable food-zone parts: bin, spouts, air filter, sink, and grille remove for cleaning
-
Sealed refrigeration system: minimizes exposure to outside airborne contamination
-
Service support: LED diagnostics, USB software updates, and unit-specific QR code
-
Commercial construction: stainless-steel exterior panels and evaporator with maintenance-free bearings
-
Exact utility package: air-cooled, 115/60/1, R290
Best For
Offices, hotels, healthcare facilities, education, fitness, waiting areas, and self-service foodservice where touch-free nugget ice and water are preferred.
Full Specifications
Brand | Scotsman |
Model | HID312AX-1 |
Series | HID312 Meridian |
Machine Type | Self-contained touch-free ice and water dispenser |
Ice Type | H² Nugget Ice |
Ice Size / Hardness | 3/4 x 5/16 x 3/8 in. (1.9 x 0.8 x 0.95 cm) |
Cooling | Air-cooled |
Daily Production - 70°F air/50°F water | 320 lb (145 kg)/24 hours |
Daily Production - 90°F air/70°F water | 245 lb (111 kg)/24 hours |
Storage Capacity | 12 lb (5 kg) |
Cabinet Dimensions (W x D x H) | 16.25 x 24.38 x 35 in. |
Shipping Weight | 183 lb |
Electrical | 115/60/1 |
Maximum Fuse / Breaker | 15 A |
Power Connection | 7.5 ft cord with NEMA 5-15P plug |
Refrigerant | R290 |
Refrigerant Charge | 5 oz |
Heat Rejection | 3,200 BTU/hr |
Energy Use at 90°F/70°F | 4.11 kWh/100 lb |
Potable Water Use at 90°F/70°F | 12.0 gal/100 lb |
Potable Water Inlet | 3/8 in. flare |
Drain Connection | 3/4 in. FPT |
Operating Air Temperature | 50°F to 100°F (10°C to 38°C) |
Operating Water Temperature | 40°F to 100°F (4.4°C to 38°C) |
Potable Water Pressure | 20 to 80 PSIG (1.4 to 5.5 bar) |
Electrical Voltage Tolerance | -5% to +10% of nameplate voltage |
Published Certifications | ADA-compliant reach, cULus, NSF, AHRI |
Warranty
-
Machine: 3 years parts and labor
-
Compressor and condenser: 5 years parts
The published terms above apply to qualifying commercial installations in North, South, and Central America. Residential applications are listed at one year parts and labor; confirm the current written warranty and registration requirements for the installation location.
Accessories & Installation
Optional: KLP24A set of four 4-inch adjustable legs; HST16-A stand with locking reversible door and shelf; HST16B-A basic stand.
Allow the manufacturer-specified 6 inches at the left, back, and right for ventilation and utility connections. Confirm the support surface or stand, cup clearance, water filtration, inlet, drain, and dedicated electrical circuit before delivery. Production varies with ambient and inlet-water conditions. Use the current Scotsman specification sheet and installation manual, and follow local plumbing and electrical codes.
Scotsman Meridian HID312AX-1 Touch-Free Ice and Water Dispenser - 320 lb/Day Nugget Ice, 12 lb Storage Features
Scotsman Meridian HID312AX-1 Touch-Free Ice and Water Dispenser - 320 lb/Day Nugget Ice, 12 lb Storage Resources
Shipping Policy
At Ice Maker Supply, we work to make shipping clear, reliable, and easy to track. Most orders are shipped through trusted warehouse, supplier, or carrier partners. Shipping times may vary based on product availability, warehouse location, delivery address, carrier schedule, freight requirements, and order volume.
Standard Delivery
Our estimated delivery time is 4-6 business days for most eligible areas after the order has been processed and shipped.
Some larger ice machines may require freight delivery. Freight shipments may take longer depending on location, carrier availability, and delivery appointment scheduling.
Delivery times are estimates and are not guaranteed.
Order Processing
Orders are usually processed during regular business days, Monday through Friday.
Processing may take longer during:
- Holidays
- High order volume
- Supplier delays
- Payment review
- Address verification
- Product backorders
- Freight scheduling
If there is a delay with your order, we will do our best to keep you updated.
Shipping Confirmation and Tracking
Once your order ships, you will receive a shipping confirmation email with your order and tracking details.
You may be able to see:
- Order status
- Carrier name
- Tracking number
- Estimated delivery date
- Shipment updates
Tracking may not update immediately after the label is created. In some cases, the package may already be moving even if the tracking page has not refreshed.
If your tracking has not updated for more than 5 business days, please contact us so we can help check the shipment status.
Multiple Shipments
Some orders may ship in multiple packages, especially if your order includes:
- Bundled products
- Accessories
- Replacement parts
- Items from different warehouses
- Products from different suppliers
If your order ships separately, you may receive more than one tracking number.
Shipping Areas
Orders placed on icemakersupply.com are currently shipped only within the contiguous United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Virgin Islands
- Guam
- American Samoa
- Northern Mariana Islands
- Marshall Islands
- Palau
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
- International addresses
If your address is outside our available shipping area, your order may be canceled and refunded.
Expedited Shipping
Expedited shipping is not available at this time.
Because many ice makers are large, heavy, or shipped through supplier warehouses, faster shipping options may not be available for every product.
Freight Delivery
Some commercial or larger ice machines may ship by freight carrier instead of standard parcel delivery.
Freight delivery may require:
- A delivery appointment
- A valid phone number
- Someone available to receive the shipment
- Inspection before signing
- Extra time for scheduling
Please inspect freight shipments carefully before accepting delivery. If the item or packaging appears damaged, note the damage with the carrier and contact us as soon as possible.
If possible, take clear photos of the packaging and product before moving or installing the item.
Damaged Packages
If your order arrives damaged, please contact us immediately.
Send us:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged product
- A short description of the issue
- Delivery receipt notes, if available
Damage claims are easier to process when reported quickly. Late damage reports may limit our ability to file a carrier or supplier claim.
Do not install or use a damaged product before contacting us.
Incorrect or Incomplete Address
Please make sure your shipping address is complete and accurate before placing your order.
Ice Maker Supply is not responsible for delays, failed deliveries, or extra charges caused by:
- Incorrect address
- Missing apartment, suite, or unit number
- Wrong ZIP code
- Unreachable phone number
- Delivery restrictions at the location
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the item can be reshipped.
Can I Change My Delivery Address?
If your order has not shipped yet, contact us as soon as possible. We may be able to update the shipping address before fulfillment begins.
Once an order has shipped or is in transit, we usually cannot change the delivery address.
For freight shipments, address changes may not be possible after carrier pickup.
Returned to Sender
A package may be returned to the sender due to:
- Incorrect address
- Incomplete address
- Failed delivery attempts
- Refused delivery
- Carrier access issues
- Unclaimed shipment
If your package is returned to the sender, contact us with your order number and correct shipping address.
We will review the situation and help arrange the next step. Reshipping fees may apply.
Pre-Order or Backordered Items
If a product is listed as pre-ordered or backordered, the product page may show the estimated shipping date.
Pre-order and backorder shipping dates are estimates and may change due to supplier production, warehouse availability, or carrier delays.
If the estimated shipping date changes, we will do our best to keep you informed.
Warranty Replacement Shipping
If a warranty replacement is approved, shipping may depend on the manufacturer, supplier, or warranty provider.
Replacement orders may require:
- Proof of purchase
- Photos or videos of the issue
- Troubleshooting steps
- Return of the original item
- Supplier or manufacturer approval
A replacement will be shipped only after the required review process is complete.
Lost or Stalled Shipments
If your tracking shows no movement for more than 5 business days, contact us.
We may contact the carrier, warehouse, or supplier to check the shipment status.
If a package is confirmed lost, we will review available options based on the carrier investigation and supplier rules.
Contact Us
Need help with shipping or tracking?
Contact Ice Maker Supply:
- Email: support@icemakersupply.com
- Website: icemakersupply.com
Our support team can help with order status, tracking questions, delivery issues, and shipping concerns.
