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💡 Important: All three ITV IQF models are modular heads — they produce ice but have no built-in storage. Each pairs with a separate ITV storage bin or dispenser (S-series bins or SCS/SCD dispensers), so you can size storage to your demand and scale later. Ask us to spec the right head-and-bin combination for your space.
✅ NSF and ETL (cETLus) listed · AISI 304 stainless steel build · Warranty: 3 years parts & labor, 5 years on the auger, 5 years on the compressor.
Need help choosing? Get a free sizing recommendation →

Quick Buying Guide
Use this 60-second overview to narrow your options before you read the detailed sections below.
-
Daily production capacity. Estimate your peak daily ice use, then add ~20% headroom. The ITV IQF line covers ~772, 860, and 1,250 lb/day. Most single-location seafood counters and restaurants land in the 700–900 lb range; processors and distribution sites move toward 1,200+ lb.
-
Cooling type. All current ITV IQF flakers are air-cooled, which is simple to install and efficient in climate-controlled rooms. Make sure the space has airflow and stays under 109°F. (Water-cooled and remote condenser options exist across the broader market for hot or tight rooms — ask us if your environment is unusual.)
-
Storage options. These are modular heads, so budget for a matching ice storage bin (S400-22, S500, S750, S900, S1050) or a dispenser (SCS/SCD). Size the bin to hold at least your peak service volume.
-
Installation. Plan for a cold water line (3/8" inlet), a gravity drain (3/4"), a dedicated circuit (115V for IQF 700/900, 220V for IQF 1200), and clearance for airflow and service.
-
Recommended industries. Seafood and fresh-food display, supermarkets, restaurants, healthcare and labs, food processing, breweries, and concrete/industrial cooling.
🧊 Best for most buyers: the ITV IQF 700 R290 — high output, low-GWP natural refrigerant, standard 115V power, and the easiest to install of the three.
Best Flake Ice Makers (Our Expert Picks)
We carry three ITV IQF flake heads. Here's which one wins for each priority, and why — so you can match your situation to a specific machine in seconds.
|
Category |
Our Pick |
Why |
|
🏆 Best Overall |
High 772 lb/day output, low-GWP R290, standard 115V power, easiest install — the best fit for the widest range of buyers. |
|
|
🐟 Best for Seafood Markets |
860 lb/day keeps high-turnover fish counters stocked through delivery rushes; dry flakes bed seafood without bruising. |
|
|
🏥 Best for Hospitals & Healthcare |
NSF-listed, soft conforming ice for therapy and packs, standard 115V power, and quiet, efficient operation in care settings. |
|
|
💲 Best Value |
Lowest entry price of the three with the most output-per-dollar and the efficiency of natural refrigerant. |
|
|
🏭 Best Heavy-Duty / Industrial |
1,250 lb/day — the highest output in the line — for processors, fish houses, and concrete cooling. |
|
|
🌿 Best Energy-Efficient |
Low-GWP R290 natural refrigerant plus a high-efficiency evaporator give the lowest energy use per 100 lb. |
💡 Quick read: Most buyers should start with the IQF 700. Step up to the IQF 900 for busy seafood/grocery volume, or the IQF 1200 when you need 1,000+ lb/day. All three need a separate storage bin.
Who Should Buy Each Flake Ice Maker?
Honest fit guidance for each model — including who should not buy it.
ITV IQF 700 R290 — 772 lb/day (Best Overall / Best Value)
✓ Ideal for
-
Restaurants and commercial kitchens serving roughly 300+ meals/day
-
Seafood retailers and fish counters with steady (not peak-extreme) volume
-
Grocery and supermarket fresh departments
-
Hospitals, clinics, and laboratories needing NSF-listed flake ice
-
Operations that want low-GWP refrigerant and standard 115V power
✗ Not recommended for
-
Small offices or residential kitchens (far too much capacity)
-
Coffee shops or low-demand bars (cube/nugget is a better fit)
-
Sites needing 1,000+ lb/day (size up to the IQF 1200)
ITV IQF 900 — 860 lb/day (Best for Seafood Markets)
✓ Ideal for
-
High-turnover seafood markets and fish/meat counters
-
Busy supermarkets and multi-station commercial kitchens
-
Small-to-mid food processing operations
-
Healthcare facilities with higher per-zone demand
✗ Not recommended for
-
Low-volume cafés, bars, or small restaurants (oversized)
-
Residential or light-commercial use
-
Buyers who only need beverage ice
ITV IQF 1200 — 1,250 lb/day, 220V (Best Heavy-Duty)
✓ Ideal for
-
Food processors and food manufacturing lines
-
Large fish houses, fisheries, and seafood distribution
-
Concrete cooling and industrial cooling jobs
-
High-volume supermarkets and multi-department stores
✗ Not recommended for
-
Any site without a 220V circuit (this model requires it)
-
Restaurants, cafés, and small markets (capacity far exceeds need)
-
Buyers who can't accommodate a large matching storage bin

Best Flake Ice Makers by Industry
Flake ice isn't one-size-fits-all. Here's why it wins in each setting and how to size it.
Restaurants & Commercial Kitchens
Flake ice molds around plated seafood, packs raw bars and cold wells, and chills prep ingredients fast. It's also gentle on blenders for frozen drinks and smoothies. For most full-service restaurants, an air-cooled modular head in the 772–860 lb/day range paired with a 400–750 lb bin covers prep, display, and bar service. Pair with a commercial ice machine for beverage cube ice if you also need drink ice.
Healthcare & Hospitals
Hospitals and clinics use flake ice for therapy, cold packs, and patient cooling because it's soft, conforms to the body, and is gentle to handle. Specify NSF-listed equipment and add water filtration to support sanitation. Our Healthcare Ice Machines collection includes the same ITV IQF flakers configured for care settings. Match capacity to bed count and therapy demand; many facilities do well with 700–900 lb/day per zone.
Seafood Markets & Fish Counters
This is flake ice's home turf. Soft flakes bed fish and shellfish without bruising, hold display temperature, and drain cleanly as they melt — keeping product moist and presentable. High-turnover counters and fish houses should look at the IQF 900 or IQF 1200 with a large bin so you never run dry during a delivery rush.
Food Processing & Food Manufacturing
Processors use flake ice to chill product during grinding, mixing, and packing, and to hold temperature through the line. The dry, sub-cooled flakes from the ITV vertical evaporator incorporate cleanly into batches. For continuous lines, the IQF 1200 (1,250 lb/day) plus a dispenser keeps ice flowing; large operations run multiple heads.
Concrete Cooling & Industrial Use
Large concrete pours use flake ice to control the temperature of the mix and prevent cracking in hot weather. Industrial sites value high daily output and rugged stainless construction. The IQF 1200 is the workhorse here; very large jobs stage multiple machines and bins.
Supermarkets & Grocery
Flake ice merchandises fresh fish, shellfish, and produce on open display, signaling freshness to shoppers while protecting product. Mid-size stores typically run a 772–860 lb/day head; multi-department or high-traffic stores step up to the IQF 1200.
Laboratories & Pharmaceutical
Labs use flake ice for sample preservation, reagent cooling, and maintaining cold chains on the bench. Soft flake packs tightly around vials and containers. Prioritize NSF-listed equipment, consistent water quality, and reliable output; a 700–900 lb/day head suits most labs.
Bars & Breweries
Bars use flake (and the related nugget) ice for blended cocktails and raw-bar display; breweries use it for rapid wort cooling and temperature control. If chewable beverage ice is the priority, also consider our Commercial Nugget Ice Machines. For cooling and display, the ITV IQF flakers are the right call.
What Is Flake Ice?
Flake ice is soft, small, irregular ice made by freezing a thin layer of water onto a chilled cylinder or plate and then scraping it off with a stainless steel auger. The result is light, sub-cooled flakes rather than solid cubes.
How it's produced. In the ITV IQF flakers, water freezes against a vertical cylindrical evaporator, and a rotating stainless auger shaves it into compact flakes. ITV's design produces "dryer" flakes with roughly 15% residual water content (about 85% ice content) — drier ice holds temperature better and is easier to handle and dispense.
Texture & temperature. Flake ice is soft and moldable, with a very high surface area relative to its mass. It is sub-cooled (colder than 32°F at the moment of production), which is part of why it pulls heat out of product so quickly.
Advantages. Its high contact surface and conforming shape cool faster and more evenly than cube ice, and its softness protects delicate product like fish fillets and produce.
Food safety. When made on NSF-listed equipment, maintained on a regular cleaning schedule, and fed with filtered water, flake ice supports compliance with the FDA Food Code and standard sanitation practices for ice that contacts food.
Commercial applications. Fresh-food and seafood display, food processing, healthcare therapy, lab cooling, blended beverages, and industrial/concrete cooling.
Benefits of Flake Ice
-
Rapid cooling. High surface area means flake ice draws heat out of product faster than cube or crescent ice — critical for fresh fish and quick food chilling.
-
Large contact surface. Flakes nestle into every gap, surrounding product evenly with no warm pockets.
-
Reduced product damage. Soft, edge-free flakes won't bruise or pierce delicate items the way hard cubes can.
-
Food presentation. A clean bed of flake ice signals freshness and makes seafood and produce displays look their best.
-
Medical & therapeutic use. Soft, conforming ice is comfortable against the body for cold therapy and packs.
-
Energy efficiency. ITV's high-efficiency evaporator and (on the IQF 700) low-GWP R290 refrigerant lower energy use per 100 lb of ice produced.
-
Operational efficiency. Drier flakes flow and dispense cleanly, reducing clumping, waste, and labor at the counter.
📌 Summary: Flake ice cools faster, protects product, and presents better than cube ice — which is exactly why seafood, healthcare, and food-processing operations specify it.
Flake Ice vs. Other Ice Types
Different ice shapes solve different problems. Here's how flake compares — and which businesses should pick which.
Flake vs. Cube Ice
|
Factor |
Flake Ice |
Cube Ice |
|
Cooling speed |
Very fast (high surface area) |
Slower |
|
Product protection |
Excellent (soft) |
Lower (hard edges) |
|
Display & merchandising |
Excellent |
Poor |
|
Drinks/beverage service |
Fair |
Excellent (slow melt, clear) |
|
Melt/drainage |
Drains as it melts |
Slower melt |
|
Best for |
Seafood, food display, healthcare, processing |
Bars, beverages, hotels, ice service |
Recommendation: Choose flake for cooling, display, and processing; choose cube for beverage-forward operations. Many businesses run both.
Flake vs. Nugget Ice
|
Factor |
Flake Ice |
Nugget Ice |
|
Texture |
Soft, fine, moldable |
Soft but chewable, compacted |
|
Cooling |
Fastest |
Fast |
|
Drinks |
Fair |
Excellent ("chewable" ice) |
|
Display |
Excellent |
Good |
|
Best for |
Seafood, processing, therapy |
Beverages, healthcare drinks, QSR |
Recommendation: Flake for display and product cooling; nugget for drink-forward and patient-beverage use.
Flake vs. Crescent Ice
|
Factor |
Flake Ice |
Crescent Ice |
|
Shape |
Soft flakes |
Hard half-moon cubes |
|
Cooling |
Faster |
Slower |
|
Drinks |
Fair |
Very good (displaces well in glass) |
|
Product contact |
Gentle |
Hard |
|
Best for |
Cooling & display |
Beverage dispensing, foodservice |
Recommendation: Crescent suits high-volume beverage dispensing; flake suits cooling and presentation.
Flake vs. Gourmet (Top-Hat/Octagon) Ice
|
Factor |
Flake Ice |
Gourmet Ice |
|
Appearance |
Functional, soft |
Clear, decorative |
|
Cooling |
Fast |
Slow, slow-melting |
|
Use case |
Cooling, display, processing |
Premium cocktails, upscale beverages |
|
Best for |
Seafood, healthcare, processing |
Bars, fine dining, hospitality |
Recommendation: Gourmet ice is for premium drinks; flake is for everything cooling- and display-related.
Flake vs. Crushed Ice
|
Factor |
Flake Ice |
Crushed Ice |
|
Production |
Made directly as flakes |
Cubes crushed after the fact |
|
Consistency |
Uniform, soft |
Uneven, sharp shards |
|
Product protection |
Better (no sharp edges) |
Lower |
|
Equipment |
Dedicated flaker |
Cube machine + crusher |
|
Best for |
Seafood, healthcare, display |
Quick blended drinks where a flaker isn't available |
Recommendation: Purpose-built flake ice beats crushed cube ice for display and product safety, and it's more consistent and lower-labor.
How to Choose the Right Flake Ice Maker
Work through these factors in order. Our team can confirm your spec in a quick call.
-
Daily production capacity. Calculate peak daily demand and add ~20% buffer. Remember that rated output assumes mild conditions — production drops in hot rooms or with warm water.
-
Storage bin size. Modular heads need a bin. Size it to hold your peak service draw plus a safety margin. Pair ITV heads with S400-22 / S500 / S750 / S900 / S1050 bins or SCS/SCD dispensers.
-
Air-cooled vs. water-cooled. All current ITV IQF flakers are air-cooled (simplest, efficient in cool rooms). Water-cooled units exist across the market for hot/cramped spaces but use more water — ask us if your room runs hot.
-
Remote condenser. Remote condensers move heat and noise outside; useful for tight or temperature-sensitive rooms. Not part of the current ITV IQF air-cooled lineup — contact us for remote options.
-
Undercounter vs. modular vs. self-contained. Undercounter units fit under a 40" counter for low volume. Self-contained units combine head and bin. Modular heads (the ITV IQF line) deliver the highest output and let you size storage independently.
-
Water filtration. A filter (ITV CS-101 K cartridge system) reduces scale and chlorine, improving ice quality and extending machine life — strongly recommended in hard-water areas.
-
NSF certification. Specify NSF-listed equipment (all ITV IQF models qualify) for any ice that contacts food, and to satisfy most health inspectors.
-
ENERGY STAR & efficiency. Look for ENERGY STAR where available; note that some high-capacity and specialty machines fall outside the program's scope. The IQF 700's R290 refrigerant and ITV's high-efficiency evaporator reduce energy use.
-
Water quality. Hard or heavily chlorinated water accelerates scale and shortens component life. Test your water and filter accordingly.
-
Available space & power. Confirm footprint, airflow clearance, and the right circuit — the IQF 1200 requires 220V, while the IQF 700 and 900 run on standard 115V.
-
Future growth. Modular heads make it easy to add a second machine or a larger bin later — buy a platform you can scale.
✅ Buyer's checklist: peak daily lbs + 20% → bin size → confirmed power (115V vs 220V) → water line & drain → airflow clearance → water filter → NSF listing. If all seven check out, you're ready to order.

Flake Ice Maker Decision Flowchart
Not sure which way to go? Follow the path.
Step 1 — What's the ice mainly for?
Is the ice PRIMARILY for drinks/beverages?
│
├── YES ──► Flake melts fast and waters drinks down.
│ Choose CUBE (slow-melt) or NUGGET (chewable) instead.
│ → See Commercial or Nugget Ice Machines.
│
└── NO ───► Continue to Step 2.
Step 2 — Do you need cooling, display, or processing?
Seafood/fresh-food display, food cooling, healthcare, or processing?
│
├── YES ──► FLAKE ICE is the right type. Continue to Step 3.
│
└── NO / mixed ──► Talk to our team; you may need flake + cube.
Step 3 — How much ice per day (peak + 20%)?
Daily production needed?
│
├── Over 1,000 lb/day ──────────► ITV IQF 1200 (1,250 lb/day, 220V)
│
├── ~800–1,000 lb/day ──────────► ITV IQF 900 (860 lb/day, 115V)
│
└── Up to ~800 lb/day ──────────► ITV IQF 700 (772 lb/day, 115V, R290)
Step 4 — Confirm before ordering
✓ Power confirmed (IQF 1200 needs 220V)
✓ Matching storage bin selected (heads have no built-in storage)
✓ Room stays under 109°F with airflow
✓ Water filter for hard-water areas
│
└──► Ready to order. Not sure? → /pages/contact
🧭 Shortcut: No drink-ice need + under ~800 lb/day → IQF 700. Seafood/grocery volume → IQF 900. Processing or 1,000+ lb/day → IQF 1200.
Common Mistakes to Avoid When Buying a Flake Ice Maker
After helping commercial buyers spec ice systems, these are the costly errors we see most — and how to avoid them.
-
Buying too little production capacity. Rated output assumes mild conditions; real output drops in hot rooms and with warm water. Size to your peak day plus ~20%, not your average. Running short during a delivery or rush is the #1 regret.
-
Forgetting the storage bin. All ITV IQF models are modular heads with no storage. Budget for a matching bin (or dispenser) up front, and size it to your peak service draw — not just the machine's hourly output.
-
Ignoring room temperature. Air-cooled machines reject heat into the room and lose capacity above ~90°F. A hot back-of-house can quietly cut production by 20–30%. Plan ventilation, or ask about water-cooled/remote options.
-
Choosing the wrong electrical supply. The IQF 1200 requires 220V — confirm your panel before ordering. Every machine needs a dedicated circuit with the correct wiring and breaker.
-
Skipping water filtration. Hard or chlorinated water causes scale that throttles output, raises energy use, and shortens component life. A filter is cheap insurance that pays for itself.
-
Underestimating future growth. If you're scaling, buy a modular platform you can add to (a second head or larger bin) rather than re-buying in a year.
-
Overlooking maintenance from day one. No descaling/filter plan means premature failure. Budget the time and supplies before, not after, the machine arrives.
⚠️ The expensive lesson: Nearly every "this machine is bad" complaint we investigate traces back to undersizing, a hot room, or skipped maintenance — not the machine. Spec it right and maintain it, and a commercial flaker runs for years.
Production Capacity Guide (Sizing Table)
Rated output assumes mild ambient and water temperatures; real-world output is lower in hot rooms or with warm supply water. Always size to peak demand, not average.
|
Daily Production |
Typical Business Size |
Example Operations |
ITV IQF Match |
|
~100 lb/day |
Very small |
Small café, single fish counter, small lab |
Below current lineup — ask about smaller ITV models |
|
~200 lb/day |
Small |
Small restaurant, clinic, bar |
Below current lineup — contact us |
|
~300 lb/day |
Small–mid |
Busy café, small seafood case |
Below current lineup — contact us |
|
~500 lb/day |
Mid |
Full-service restaurant, mid clinic |
Step up to IQF 700 for headroom |
|
~772 lb/day |
Mid–large |
Seafood counter, busy restaurant, mid grocery |
IQF 700 R290 |
|
~860 lb/day |
Large |
Supermarket, multi-station kitchen, processing |
IQF 900 |
|
~1,250 lb/day |
Very large |
Fish house, food processor, distribution |
IQF 1200 |
|
1,500–3,000+ lb/day |
Industrial |
Large processors, concrete cooling, multi-site |
Multiple IQF 1200 heads + large bins/dispensers |
💡 Rule of thumb: Seafood display and processing consume far more ice per square foot than beverage service. When in doubt, size up — running short during a delivery or rush costs more than a slightly larger machine.
Brand Comparison
An objective look at the major commercial ice brands U.S. buyers compare, and where ITV (the brand we carry) fits.
|
Brand |
Known For |
Flake Ice Offering |
Notes |
|
ITV Ice Makers |
Spanish manufacturer; broad commercial range; value + durability |
IQF flaker series (air-cooled modular heads) |
NSF/ETL listed; AISI 304 stainless; 3-yr parts & labor, 5-yr auger/compressor. Carried at IceMakerSupply. |
|
Scotsman |
Premium ice quality; strong flake/nugget reputation |
Extensive flake & nugget lineup |
Widely specified; premium pricing. |
|
Hoshizaki |
Reliability; stainless evaporators; long service life |
Flake and cubelet machines |
Premium reliability reputation. |
|
Ice-O-Matic |
Value and availability across foodservice |
Flake machines available |
Common in restaurants; broad parts network. |
|
Manitowoc |
Foodservice scale; modular cube focus |
Limited flake; strong cube/nugget |
Best known for cube/modular systems. |
|
Follett |
Healthcare and ice/water dispensing specialist |
Chewblet (compressed nugget/flake-adjacent) |
Strong in hospitals and dispensing. |
How to read this: Scotsman, Hoshizaki, Ice-O-Matic, Manitowoc, and Follett are all reputable; the right pick depends on capacity, service network, and budget. ITV IQF flakers deliver NSF/ETL-listed, stainless-built flake ice at a strong value, with a modular head-and-bin design that scales — which is why they anchor our flake collection. For your specific application, tell us your volume and environment and we'll recommend the best available match.
⚖️ We stay objective: We won't tell you a brand is "best" in the abstract. We'll match your volume, space, water, and budget to the right machine — and we carry the ITV IQF line because it delivers on value, build quality, and warranty.

Why Choose ITV Flake Ice Machines Over Other Brands?
This is a feature comparison, not a superiority claim — every brand here is reputable. Use it to evaluate what matters for your purchase.
|
Feature |
ITV |
Hoshizaki |
Scotsman |
Ice-O-Matic |
|
Stainless construction (AISI 304) |
✓ |
✓ |
✓ |
✓ |
|
Modular head + bin design |
✓ |
✓ |
✓ |
✓ |
|
Multi-year parts/compressor warranty |
✓ |
✓ |
✓ |
✓ |
|
NSF / ETL or UL listed |
✓ |
✓ |
✓ |
✓ |
|
Low-GWP R290 flake model |
✓ (IQF 700) |
Limited |
Some |
Some |
|
Up to 1,250 lb/day single head |
✓ (IQF 1200) |
✓ |
✓ |
✓ |
|
Typical positioning |
Value |
Premium reliability |
Premium ice quality |
Value/availability |
How to use this: If low-GWP refrigerant, a strong warranty, and value-per-pound matter most, the ITV IQF line is a strong pick — and it's what we stock and support directly. If you have a standing relationship with another brand's service network, factor that in. We're happy to help you weigh it objectively.
Installation Guide
Professional installation is strongly recommended. Plan for these requirements before delivery.
-
Water supply. A dedicated cold potable water line to the 3/8" FPT inlet, within the 14.5–87 psi operating range. Add a shutoff valve and, ideally, a water filter.
-
Drainage. A 3/4" FPT gravity drain with proper air gap per local plumbing code. The bin also needs a drain.
-
Electrical. A dedicated circuit: 115V / 60Hz single-phase for the IQF 700 and 900, 220V / 60Hz single-phase for the IQF 1200. Use the specified wiring (16 AWG, 3-conductor) and a 20A fuse/breaker per the spec sheet and local code.
-
Ventilation. Air-cooled units reject heat into the room. Keep ambient below 109°F and ensure adequate airflow so the condenser can breathe.
-
Clearance. Leave manufacturer-specified clearance (typically several inches) on the sides and top for airflow and service access. Cabinet footprint is ~22" W × 24.5" D × 28" H for the head.
-
Professional installation. Use a licensed refrigeration/plumbing technician to set the head on its bin, connect water and drain, and start up the machine. Proper startup protects your warranty.
🔧 Pro tip: Confirm your room's summer-peak temperature and water hardness before install. Hot rooms cut production; hard water causes scale. Both are solvable — but only if you plan for them up front.
Cleaning & Maintenance
Consistent maintenance is the single biggest factor in ice machine lifespan, ice quality, and food safety. Follow this schedule (and your manufacturer manual).
-
Daily: Wipe down exterior and bin door; confirm ice quality and production; check for leaks or unusual noise.
-
Weekly: Inspect and clean the bin interior; verify the drain is flowing; check the water filter indicator.
-
Monthly: Clean/clear the air-cooled condenser of dust and lint (a clogged condenser kills production); inspect water lines.
-
Quarterly: Sanitize the ice-contact surfaces and bin; descale per the manual using an approved cleaner (e.g., Scale Kleen), especially in hard-water areas; replace the water filter cartridge on schedule (e.g., CS-101 K / replacement cartridge).
-
Annual: Have a qualified technician perform a full service — inspect the auger, gear motor, evaporator, refrigerant charge, electrical connections, and seals.
🧽 Why it matters: Scale and biofilm reduce output, raise energy use, and create food-safety risk. A clean, descaled machine with a fresh filter produces more ice, uses less power, and lasts years longer. ITV backs the auger and compressor for 5 years — proper maintenance is how you reach and exceed that.
Common Problems & Troubleshooting
|
Symptom |
Likely Cause |
What to Do |
|
Poor / low ice production |
Dirty condenser, hot room, warm/low water, scale |
Clean condenser, check ambient (<109°F) and water temp/pressure, descale |
|
Dirty evaporator |
Scale or mineral buildup |
Descale with approved cleaner; add/replace water filter |
|
Low water pressure |
Clogged filter, partially closed valve, supply issue |
Replace filter, open valve fully, verify supply ≥14.5 psi |
|
Scale buildup |
Hard water, missed descaling |
Install anti-scale filter; descale on schedule |
|
Warm or wet ice |
High water content, evaporator issue, low refrigerant |
Check settings/filter; if persistent, call a technician |
|
Noisy operation |
Worn bearings/auger, loose panel, debris |
Tighten panels; if grinding from the auger/gear motor, call service |
|
Water leaks |
Loose fittings, blocked drain, failed seal |
Check inlet/drain connections and air gap; clear drain |
When to call a technician: persistent low production after cleaning, refrigerant concerns, auger/gear-motor noise, electrical faults, or any repair under warranty. Don't open sealed refrigeration components yourself — it can void coverage. Our team can connect you with warranty support and parts.
Why Buy Your Flake Ice Maker from IceMakerSupply
-
Commercial equipment specialists. Ice machines are what we do — we help you spec the right head, bin, and filtration for your industry, not just sell a box.
-
Manufacturer-backed products. We carry NSF/ETL-listed ITV IQF machines with full factory warranties (3 years parts & labor, 5 years auger and compressor).
-
Competitive pricing. Strong value on commercial-grade equipment, with current promotional pricing on the IQF flake lineup.
-
Fast U.S. shipping. Quick, reliable delivery across the United States.
-
Expert support. Talk to real equipment people for sizing, installation questions, and accessory selection.
-
Business-focused solutions. We serve restaurants, healthcare, seafood, supermarkets, processing, labs, and industrial buyers — and we understand your uptime and food-safety stakes.
-
Warranty assistance. We help you register coverage and connect with service when you need it.
🤝 Trusted by U.S. operators. Specialist focus, manufacturer-backed equipment, and real human support — before and after the sale.

Why U.S. Businesses Trust IceMakerSupply
A commercial flake ice maker is a multi-thousand-dollar decision. Here's why buyers across the country buy theirs from us with confidence.
-
Expert product consultation — talk to real equipment specialists who size the system to your operation.
-
Genuine OEM equipment — authentic ITV machines, not gray-market or refurbished units.
-
Manufacturer warranty — 3 years parts & labor, 5 years auger, 5 years compressor — and we help you register and use it.
-
Sizing & selection assistance — head, bin, and filtration matched to your industry and volume.
-
Commercial equipment specialists — ice machines are our focus, not a sideline.
-
Fast nationwide shipping — quick, reliable delivery across the United States.
-
Secure checkout — protected payments with major cards, Apple Pay, Google Pay, PayPal, and Shop Pay.
-
Dedicated customer support — real help before and after the sale, including service connections.
🔒 Low-risk, high-confidence buying: genuine equipment, real warranties, secure checkout, and people who know flake ice systems inside out.
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Frequently Asked Questions
What is a flake ice maker?
A flake ice maker is a commercial machine that freezes a thin layer of water on a chilled evaporator and shaves it off with a stainless auger, producing soft, sub-cooled flakes. It's used for cooling, food display, and processing rather than for beverages, and is the standard ice type for seafood and healthcare.
Who needs flake ice?
Seafood markets, restaurants, hospitals, supermarkets, food processors, breweries, laboratories, and industrial sites use flake ice. Anyone who needs to cool product fast, display fresh food, or chill items gently — without the hard edges of cube ice — benefits from a flake ice machine.
What businesses use flake ice?
Fish counters and seafood processors, grocery and supermarket fresh departments, restaurants and commercial kitchens, hospitals and clinics, labs and pharmaceutical facilities, breweries, concrete/industrial operations, and schools and institutions all use commercial flake ice machines.
Is flake ice better than cube ice?
For cooling, display, and product protection, yes — flake ice cools faster and is gentler. For beverages, cube ice is better because it melts slowly and looks clear. Many operations run both: flake for food and display, cube for drinks. Choose based on your primary use.
How much ice does my business need?
Estimate your peak daily ice use, then add about 20% headroom. Seafood and processing consume far more per square foot than beverage service. The ITV IQF line covers roughly 772, 860, and 1,250 lb/day. When unsure, size up — running short during a rush is costly.
What size flake ice machine should I buy?
Match rated capacity to your peak demand plus a buffer, and confirm your room and water temperatures (heat lowers output). Mid-size seafood counters and restaurants often fit the 772–860 lb/day range; processors and fish houses move to 1,250 lb/day or multiple heads.
How long do flake ice machines last?
With proper cleaning, descaling, and filtration, commercial flake ice machines commonly last 7–10+ years. ITV backs the auger and compressor for 5 years. Lifespan depends heavily on water quality, condenser cleaning, and regular professional service.
How often should a flake ice machine be cleaned?
Wipe down daily, clean the bin weekly, clear the condenser monthly, and sanitize/descale quarterly (more often in hard water). Have a technician perform full annual service. A clean machine makes more ice, uses less energy, and stays food-safe.
Which flake ice maker brand is best?
There's no single "best" — Scotsman, Hoshizaki, Ice-O-Matic, Manitowoc, Follett, and ITV all make quality equipment. The right brand depends on your capacity, budget, and service needs. We carry ITV IQF flakers for their NSF/ETL listing, stainless build, value, and strong warranty.
Are flake ice makers energy efficient?
Modern flakers like the ITV IQF series use high-efficiency evaporators, and the IQF 700 uses low-GWP R290 refrigerant to cut energy use. Efficiency also depends on a clean condenser, good water, and a cool room. Look for ENERGY STAR where it applies.
What's the difference between modular and undercounter flake ice machines?
A modular machine is a "head" that makes ice and sits on a separate storage bin or dispenser, delivering high output and flexible storage. An undercounter machine combines head and bin in one unit that fits under a counter — convenient but lower capacity. The ITV IQF models are modular heads.
Do I need a separate storage bin for these machines?
Yes. All current ITV IQF flakers are modular heads with no built-in storage, so you pair them with an ITV bin (S400-22, S500, S750, S900, S1050) or a dispenser (SCS/SCD). Sizing the bin to your peak draw prevents running out during busy periods.
Are ITV IQF flake ice machines air-cooled or water-cooled?
All three current ITV IQF flake models are air-cooled, which is simple to install and efficient in climate-controlled rooms below 109°F. Air-cooled units reject heat into the room, so they need airflow and clearance. Ask us about water-cooled or remote options for hot spaces.
What refrigerant do these machines use?
The IQF 700 uses R290, a low-GWP natural refrigerant that's energy-efficient and environmentally friendly. The IQF 900 and IQF 1200 use R404A. All are factory-charged and sealed; refrigerant service should be done by a qualified technician.
Is flake ice safe for food contact and seafood?
Yes. Made on NSF-listed equipment with filtered water and a proper cleaning schedule, flake ice is safe for direct food contact and is the industry standard for bedding seafood and fresh food. Maintain sanitation per the FDA Food Code and your local health requirements.
Is flake ice good for healthcare and cold therapy?
Yes. Flake ice is soft and conforms to the body, making it comfortable for cold packs and patient cooling. Hospitals and clinics use NSF-listed flakers for therapy and care applications. Our Healthcare Ice Machines collection includes ITV IQF flakers configured for these settings.
Can flake ice be used in drinks?
It can, but it's not ideal — flake melts quickly and waters down beverages. It works for blended drinks and smoothies. For chewable beverage ice, nugget ice is better; for slow-melting drink ice, choose cube or gourmet. Flake's strengths are cooling and display.
What certifications should a commercial ice machine have?
Look for NSF certification (for food-contact sanitation, often required by health inspectors) and a recognized safety listing such as ETL/cETLus or UL. All ITV IQF flake models are NSF and ETL listed. ENERGY STAR is a plus where the model qualifies.
What power supply do ITV flake ice makers need?
The IQF 700 and IQF 900 run on standard 115V / 60Hz single-phase. The IQF 1200 requires 220V / 60Hz single-phase — confirm your panel can supply it before ordering. Each needs a dedicated circuit with the specified wiring and fuse.
How do I install a flake ice maker?
You'll need a cold water line (3/8"), a gravity drain (3/4"), the correct dedicated circuit, airflow clearance, and a room under 109°F. Professional installation by a licensed refrigeration/plumbing technician is strongly recommended and helps protect your warranty.
Do I need a water filter for my flake ice machine?
A water filter isn't strictly required but is strongly recommended, especially in hard-water areas. It reduces scale and chlorine, improving ice quality and extending machine life. ITV offers the CS-101 K anti-limescale + anti-chlorine filter system with replacement cartridges.
Why is my flake ice machine not making enough ice?
The most common causes are a dirty condenser, a hot room, warm or low-pressure water, or scale buildup. Clean the condenser, check ambient and water temperature, verify water pressure, and descale. If production stays low after that, call a technician.
What warranty comes with ITV flake ice machines?
ITV IQF flake ice machines carry a 3-year parts and labor warranty, plus 5 years on the auger and 5 years on the compressor. Proper installation and maintenance are required to keep coverage valid. We help you register and access warranty support.
Can flake ice be used for concrete cooling?
Yes. Large concrete pours use flake ice to lower the mix temperature and reduce cracking in hot weather. High-capacity machines like the IQF 1200 — often several running together with large bins — supply the volume these industrial jobs require.
How much does a commercial flake ice maker cost?
Commercial flake ice makers vary widely by capacity and configuration. The ITV IQF flake heads in this collection are currently priced from roughly $7,000 to $9,000 (head only), before the storage bin or dispenser. Contact us for current pricing and bin packages.
Is the storage bin included with these machines?
No. These are head-only modular units, so the storage bin or dispenser is purchased separately. This lets you size storage to your demand. Ask us to quote a matched head-and-bin package for your volume and space.
What's the difference between flake and nugget ice?
Flake ice is soft, fine, and moldable — best for cooling and display. Nugget ice is soft but compacted into chewable pieces — best for beverages and patient drinks. They're made differently and serve different purposes; some businesses use both.
Can flake ice machines be installed outdoors?
Standard commercial flakers are designed for indoor, climate-controlled installation. For outdoor or covered settings, see our Outdoor Ice Makers collection or ask our team, since ambient temperature, weather protection, and electrical requirements differ.
Where can I buy ITV flake ice machines in the US?
IceMakerSupply stocks ITV IQF flake ice machines for U.S. buyers, with fast domestic shipping, manufacturer warranties, and expert sizing support. Browse the collection above or contact our equipment team for a recommendation.
People Also Ask
Why is flake ice so expensive?
The ice itself is cheap to make; the cost is the commercial machine. Flake ice makers use a stainless auger, gear motor, and high-efficiency evaporator built for continuous heavy-duty output, plus NSF/ETL certification and multi-year warranties. You're paying for durable, food-safe equipment that runs for years — not for the ice.
Is flake ice sanitary?
Yes, when produced on NSF-listed equipment with filtered water and a regular cleaning and descaling schedule. Sanitation depends on maintenance, not the ice type — neglected machines of any kind can harbor scale and biofilm. Follow the FDA Food Code and your manufacturer's cleaning intervals to keep flake ice safe for food contact.
Can flake ice damage seafood?
No — the opposite. Flake ice is the gentlest ice for seafood because its soft, edge-free flakes won't bruise or pierce delicate fillets and shellfish the way hard cubes can. It also surrounds product evenly and drains as it melts, keeping fish cold and moist without crushing it.
Is flake ice safe for food?
Yes. Flake ice made on NSF-certified equipment is safe for direct food contact and is the industry standard for bedding seafood and fresh food. Maintain sanitation per the FDA Food Code, use filtered water, and clean the machine on schedule to keep ice food-safe.
What temperature is flake ice?
Flake ice is sub-cooled — colder than 32°F (0°C) at the moment it's produced — which is part of why it pulls heat from product so quickly. ITV's "dry" flakes carry only about 15% residual water, so they hold temperature well and resist clumping during display and storage.
Does flake ice melt faster?
Yes. Flake ice has a very high surface area relative to its mass, so it melts faster than cube or crescent ice. That fast heat transfer is exactly why it's ideal for cooling and display — but it's also why flake isn't the best choice for drinks, where slow-melting cube ice is preferred.
Can flake ice be stored overnight?
Yes, in an insulated commercial storage bin, though some melt is normal and bins drain as ice melts. For best food safety and quality, most operations make ice fresh daily and clean the bin regularly. Don't store ice in a bin that isn't draining properly, as standing water raises contamination risk.
Why do hospitals use flake ice?
Hospitals use flake ice because it's soft and conforms to the body, making it comfortable for cold packs, therapy, and patient cooling. It's also gentle to handle and, on NSF-listed machines, meets sanitation needs. Healthcare facilities typically specify NSF-listed flakers configured for care environments.
Is flake ice good for cocktails?
Flake ice works for blended and frozen cocktails and adds a snow-cone texture, but it melts quickly and dilutes drinks served over ice. For cocktails, slow-melting cube or clear "gourmet" ice is usually preferred, and nugget ice is favored where a chewable texture is wanted. Flake's real strengths are cooling and display.
How much electricity does a flake ice machine use?
It varies by model and conditions. As a reference, the ITV IQF flakers use roughly 4.4–5.9 kWh per 100 lb of ice at ASHRAE-rated conditions, with the R290-powered IQF 700 among the most efficient. Actual use rises in hot rooms or with a dirty condenser, so ventilation and maintenance matter.