ITV Ice Makers SPIKA MS1500A1FR 48" Remote Air-Cooled Modular Full-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only)

Regular price $8,000.00
Sale price $8,000.00 Regular price $16,000.00
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The ITV SPIKA MS1500A1FR is ITV's highest-output single-head modular ice machine — a 48"-wide head with a remote air condenser that produces up to 1,698 lb (770 kg) of ice per day. Because the condenser mounts away from the head — on a roof, in a mechanical room, or outdoors — it keeps heat and noise out of the work area while delivering maximum throughput. Its classic full-dice cube is clear, slow-melting, and ideal for bars, restaurants, and premium beverage service. This is a head-only unit that requires a separate RC15V remote condenser and storage bin.

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  • Estimated Delivery:Jun 28 - Jul 02

ITV Ice Makers SPIKA MS1500A1FR 48" Remote Air-Cooled Modular Full-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Description

The SPIKA MS1500R 48" is the top of ITV's modular cube line: a single 48"-wide head paired with a separate RC15V remote air-cooled condenser, connected by a field-installed refrigerant line set. Moving the condenser away from the head directs its waste heat outdoors or into a mechanical space rather than the kitchen, reducing ambient heat and noise where staff work and allowing the system to sustain very high output. The remote condenser is rated to operate in ambient temperatures from −4°F to 122°F, so it can be mounted outdoors in most climates.

At nominal conditions, the MS1500A1FR makes about 1,698 lb (770 kg) per day — and roughly 1,576 lb (715 kg) at ASHRAE conditions — the most of any single-head SPIKA. It runs on 208–230V / 60 Hz single-phase power, with the head and the RC15V condenser each on their own circuit.

The ice is full dice — about 1" × 0.9" × 1" (26 × 23 × 26 mm). This classic cube is clear, dense, and slow to melt, so it cools drinks without watering them down — the preferred choice for bars, restaurants, and premium beverage service. The machine forms about 640 cubes per cycle on a high-efficiency vertical plate evaporator, using ITV's patented smart water distributor for clean, consistent cubes.

The head pairs with ITV's larger storage bins and can be stacked two-high on the biggest SCD-series bins to push capacity even higher in the same floor space. A smart electronic control board manages all parameters and displays self-diagnostics; panels come off with a single screwdriver for fast service, and the high-resistance AISI 304 stainless steel frame is built for demanding kitchens. A remote system requires professional installation of the condenser and refrigerant lines.

Key Features

  • Remote air condenser (RC15V): keeps condenser heat and noise out of the work area; rated for outdoor mounting (−4°F to 122°F)
  • Highest-output single-head SPIKA: up to 1,698 lb (770 kg) per day; ~1,576 lb (715 kg) at ASHRAE
  • 208–230V / 60 Hz / single-phase power (head and condenser on separate circuits)
  • Classic full-dice cube: ~1" × 0.9" × 1" (26 × 23 × 26 mm) — clear, slow-melting, premium presentation
  • Approx. 640 cubes per cycle
  • Stackable two-high on the largest SCD-series bins
  • Energy: 3.86 kWh / 100 lb of ice
  • Patented smart water distributor for clean, consistent cubes and better scale resistance
  • High-efficiency vertical plate evaporator
  • Smart electronic control board with self-diagnostics
  • Tool-light service: panels remove with a single screwdriver (EASI — Easy Access for Service & Installation)
  • High-resistance AISI 304 stainless steel frame (STIF — Strong Inox Frame)
  • Ice scoop included
  • NSF and ETL (Intertek) certified

Best For

  • The highest-volume operations needing maximum ice from a single head
  • Bars, restaurants, and premium beverage service that want a clear, slow-melting cube
  • Sites that need to keep condenser heat and noise out of the kitchen or service area
  • Large restaurants, cafeterias, hotels, banquet, and catering operations
  • Installations with a suitable roof, mechanical room, or outdoor location for the condenser

Full Specifications

Specification Detail
Ice Type Full-dice cube, ~1" × 0.9" × 1" (26 × 23 × 26 mm)
Machine Type Modular head with remote air condenser (requires RC15V condenser + separate storage bin); stackable 2-high on larger bins
Condenser / Cooling Air-cooled, remote condenser (RC15V, sold separately)
Ice Production (nominal) 1,698 lb (770 kg) / 24 h
Ice Production (ASHRAE) 1,576 lb (715 kg) / 24 h
Production Range (across conditions) ~1,335–1,708 lb (606–775 kg) / 24 h
Cubes per Cycle ~640
Refrigerant R404A
Electrical 208–230 V / 60 Hz / 1-phase (±10%)
Power Consumption (at 109°F) Head 2,700 W + RC15V condenser 206 W
ASHRAE Cooling Capacity 28,746 BTU/h (8,424 W)
Heat Rejected 19,250 BTU/h (5,640 W) — at remote condenser
Energy Use 3.86 kWh / 100 lb of ice
Water Consumption† ≈40.76 gal (154 L) / 100 lb of ice
Wiring / Fuse (head) 14 AWG (2.5 mm²), 3-conductor / 25 A fuse
Wiring / Fuse (RC15V condenser) 16 AWG (1.5 mm²), 3-conductor / 25 A fuse
Operating Pressure 14.5–87 psi (1–6 bar)
Ambient Temp. Range (machine) 41–109°F (5–43°C)
Ambient Temp. Range (remote condenser) −4–122°F (−20–50°C) — outdoor-capable
Water Temp. Range 41–95°F (5–35°C)
Head Dimensions (W × D × H) 48" × 24" × 30" (1220 × 620 × 763 mm)
Head Shipping Dimensions 51" × 27" × 34" (1290 × 685 × 890 mm)
Head Weight (net/shipping) 320 lb (145 kg) / 373 lb (169 kg)
RC15V Condenser Dimensions (approx.) ~45" × 29" × 33.5" (1145 × 729 × 850 mm)
Certifications NSF, ETL (Intertek)

†The remote datasheet's water-consumption column reads ambiguously (40.76 / 10.76); the figure shown reflects the higher gal/100 lb reading. Confirm exact water use with ITV.

Warranty

  • Ice machine: 3 years parts and labor
  • Evaporator: 5 years parts and labor
  • Compressor: 5 years parts

Accessories

Included: ice scoop

Required (sold separately):

  • RC15V remote air condenser — mounts on a roof, in a mechanical room, or outdoors
  • Refrigerant line set — field-installed between head and RC15V condenser
  • Storage bin — head is head-only

Optional (not included):

  • CS102 — double 10" anti-limescale + anti-chlorine water filter
  • CS10 — 10" replacement cartridge (anti-limescale + anti-chlorine)
  • Adapter plates — for mounting on various storage bins
  • Scale Kleen — descaling/cleaning solution

Recommended storage bins: S900, S1050, SCD900, SCD1400, and SCD1800 (larger SCD bins support two stacked heads).

💡The SPIKA MS1500A1FR is a head-only unit and requires the RC15V remote condenser, a refrigerant line set, and a separate storage bin to operate. Need a compact cube that packs densely for high-volume dispensing? See the half-dice SPIKA MS1500A1HR. Don't need a remote condenser? See the self-contained SPIKA MS1500A1F.

ITV Ice Makers SPIKA MS1500A1FR 48" Remote Air-Cooled Modular Full-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Features

Premium Quality

Premium Quality

Build to Last

Full Cube Ice

Full Cube Ice

Slow Melting

High Output

High Output

Up to 1,698 lb/day

Remote Condenser

Remote Condenser

Cooler Workspace

Modular Design

Modular Design

Choose Your Bin

Stainless Frame

Stainless Frame

AISI 304 Build

Easy Service

Easy Service

Removable Panels

Commercial Listed

Commercial Listed

NSF ETL Certified

ITV Ice Makers SPIKA MS1500A1FR 48" Remote Air-Cooled Modular Full-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Resources

Shipping Policy

At Ice Maker Supply, we work to make shipping clear, reliable, and easy to track. Most orders are shipped through trusted warehouse, supplier, or carrier partners. Shipping times may vary based on product availability, warehouse location, delivery address, carrier schedule, freight requirements, and order volume. 

Standard Delivery 

Our estimated delivery time is 4-6 business days for most eligible areas after the order has been processed and shipped. 

Some larger ice machines may require freight delivery. Freight shipments may take longer depending on location, carrier availability, and delivery appointment scheduling. 

Delivery times are estimates and are not guaranteed. 

Order Processing 

Orders are usually processed during regular business days, Monday through Friday. 

Processing may take longer during: 

  • Holidays 
  • High order volume 
  • Supplier delays 
  • Payment review 
  • Address verification 
  • Product backorders 
  • Freight scheduling 

If there is a delay with your order, we will do our best to keep you updated. 

Shipping Confirmation and Tracking 

Once your order ships, you will receive a shipping confirmation email with your order and tracking details. 

You may be able to see: 

  • Order status 
  • Carrier name 
  • Tracking number 
  • Estimated delivery date 
  • Shipment updates 

Tracking may not update immediately after the label is created. In some cases, the package may already be moving even if the tracking page has not refreshed. 

If your tracking has not updated for more than 5 business days, please contact us so we can help check the shipment status. 

Multiple Shipments 

Some orders may ship in multiple packages, especially if your order includes: 

  • Bundled products 
  • Accessories 
  • Replacement parts 
  • Items from different warehouses 
  • Products from different suppliers 

If your order ships separately, you may receive more than one tracking number. 

Shipping Areas 

Orders placed on icemakersupply.com are currently shipped only within the contiguous United States. 

At this time, we do not ship to: 

  1. Alaska 
  2. Hawaii 
  3. Puerto Rico 
  4. U.S. Virgin Islands 
  5. Guam 
  6. American Samoa 
  7. Northern Mariana Islands 
  8. Marshall Islands 
  9. Palau 
  10. Armed Forces Americas 
  11. Armed Forces Europe 
  12. Armed Forces Pacific 
  13. International addresses 

If your address is outside our available shipping area, your order may be canceled and refunded. 

Expedited Shipping 

Expedited shipping is not available at this time. 

Because many ice makers are large, heavy, or shipped through supplier warehouses, faster shipping options may not be available for every product. 

Freight Delivery 

Some commercial or larger ice machines may ship by freight carrier instead of standard parcel delivery. 

Freight delivery may require: 

  • A delivery appointment 
  • A valid phone number 
  • Someone available to receive the shipment 
  • Inspection before signing 
  • Extra time for scheduling 

Please inspect freight shipments carefully before accepting delivery. If the item or packaging appears damaged, note the damage with the carrier and contact us as soon as possible. 

If possible, take clear photos of the packaging and product before moving or installing the item. 

Damaged Packages 

If your order arrives damaged, please contact us immediately. 

Send us: 

  • Your order number 
  • Photos of the damaged packaging 
  • Photos of the damaged product 
  • A short description of the issue 
  • Delivery receipt notes, if available 

Damage claims are easier to process when reported quickly. Late damage reports may limit our ability to file a carrier or supplier claim. 

Do not install or use a damaged product before contacting us. 

Incorrect or Incomplete Address 

Please make sure your shipping address is complete and accurate before placing your order. 

Ice Maker Supply is not responsible for delays, failed deliveries, or extra charges caused by: 

  • Incorrect address 
  • Missing apartment, suite, or unit number 
  • Wrong ZIP code 
  • Unreachable phone number 
  • Delivery restrictions at the location 

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the item can be reshipped. 

Can I Change My Delivery Address? 

If your order has not shipped yet, contact us as soon as possible. We may be able to update the shipping address before fulfillment begins. 

Once an order has shipped or is in transit, we usually cannot change the delivery address. 

For freight shipments, address changes may not be possible after carrier pickup. 

Returned to Sender 

A package may be returned to the sender due to: 

  • Incorrect address 
  • Incomplete address 
  • Failed delivery attempts 
  • Refused delivery 
  • Carrier access issues 
  • Unclaimed shipment 

If your package is returned to the sender, contact us with your order number and correct shipping address. 

We will review the situation and help arrange the next step. Reshipping fees may apply. 

Pre-Order or Backordered Items 

If a product is listed as pre-ordered or backordered, the product page may show the estimated shipping date. 

Pre-order and backorder shipping dates are estimates and may change due to supplier production, warehouse availability, or carrier delays. 

If the estimated shipping date changes, we will do our best to keep you informed. 

Warranty Replacement Shipping 

If a warranty replacement is approved, shipping may depend on the manufacturer, supplier, or warranty provider. 

Replacement orders may require: 

  • Proof of purchase 
  • Photos or videos of the issue 
  • Troubleshooting steps 
  • Return of the original item 
  • Supplier or manufacturer approval 

A replacement will be shipped only after the required review process is complete. 

Lost or Stalled Shipments 

If your tracking shows no movement for more than 5 business days, contact us. 

We may contact the carrier, warehouse, or supplier to check the shipment status. 

If a package is confirmed lost, we will review available options based on the carrier investigation and supplier rules. 

Contact Us 

Need help with shipping or tracking? 

Contact Ice Maker Supply: 

  • Email: support@icemakersupply.com 
  • Website: icemakersupply.com 

Our support team can help with order status, tracking questions, delivery issues, and shipping concerns. 

ITV Ice Makers SPIKA MS1500A1FR 48" Remote Air-Cooled Modular Full-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Description

The SPIKA MS1500R 48" is the top of ITV's modular cube line: a single 48"-wide head paired with a separate RC15V remote air-cooled condenser, connected by a field-installed refrigerant line set. Moving the condenser away from the head directs its waste heat outdoors or into a mechanical space rather than the kitchen, reducing ambient heat and noise where staff work and allowing the system to sustain very high output. The remote condenser is rated to operate in ambient temperatures from −4°F to 122°F, so it can be mounted outdoors in most climates.

At nominal conditions, the MS1500A1FR makes about 1,698 lb (770 kg) per day — and roughly 1,576 lb (715 kg) at ASHRAE conditions — the most of any single-head SPIKA. It runs on 208–230V / 60 Hz single-phase power, with the head and the RC15V condenser each on their own circuit.

The ice is full dice — about 1" × 0.9" × 1" (26 × 23 × 26 mm). This classic cube is clear, dense, and slow to melt, so it cools drinks without watering them down — the preferred choice for bars, restaurants, and premium beverage service. The machine forms about 640 cubes per cycle on a high-efficiency vertical plate evaporator, using ITV's patented smart water distributor for clean, consistent cubes.

The head pairs with ITV's larger storage bins and can be stacked two-high on the biggest SCD-series bins to push capacity even higher in the same floor space. A smart electronic control board manages all parameters and displays self-diagnostics; panels come off with a single screwdriver for fast service, and the high-resistance AISI 304 stainless steel frame is built for demanding kitchens. A remote system requires professional installation of the condenser and refrigerant lines.

Key Features

  • Remote air condenser (RC15V): keeps condenser heat and noise out of the work area; rated for outdoor mounting (−4°F to 122°F)
  • Highest-output single-head SPIKA: up to 1,698 lb (770 kg) per day; ~1,576 lb (715 kg) at ASHRAE
  • 208–230V / 60 Hz / single-phase power (head and condenser on separate circuits)
  • Classic full-dice cube: ~1" × 0.9" × 1" (26 × 23 × 26 mm) — clear, slow-melting, premium presentation
  • Approx. 640 cubes per cycle
  • Stackable two-high on the largest SCD-series bins
  • Energy: 3.86 kWh / 100 lb of ice
  • Patented smart water distributor for clean, consistent cubes and better scale resistance
  • High-efficiency vertical plate evaporator
  • Smart electronic control board with self-diagnostics
  • Tool-light service: panels remove with a single screwdriver (EASI — Easy Access for Service & Installation)
  • High-resistance AISI 304 stainless steel frame (STIF — Strong Inox Frame)
  • Ice scoop included
  • NSF and ETL (Intertek) certified

Best For

  • The highest-volume operations needing maximum ice from a single head
  • Bars, restaurants, and premium beverage service that want a clear, slow-melting cube
  • Sites that need to keep condenser heat and noise out of the kitchen or service area
  • Large restaurants, cafeterias, hotels, banquet, and catering operations
  • Installations with a suitable roof, mechanical room, or outdoor location for the condenser

Full Specifications

Specification Detail
Ice Type Full-dice cube, ~1" × 0.9" × 1" (26 × 23 × 26 mm)
Machine Type Modular head with remote air condenser (requires RC15V condenser + separate storage bin); stackable 2-high on larger bins
Condenser / Cooling Air-cooled, remote condenser (RC15V, sold separately)
Ice Production (nominal) 1,698 lb (770 kg) / 24 h
Ice Production (ASHRAE) 1,576 lb (715 kg) / 24 h
Production Range (across conditions) ~1,335–1,708 lb (606–775 kg) / 24 h
Cubes per Cycle ~640
Refrigerant R404A
Electrical 208–230 V / 60 Hz / 1-phase (±10%)
Power Consumption (at 109°F) Head 2,700 W + RC15V condenser 206 W
ASHRAE Cooling Capacity 28,746 BTU/h (8,424 W)
Heat Rejected 19,250 BTU/h (5,640 W) — at remote condenser
Energy Use 3.86 kWh / 100 lb of ice
Water Consumption† ≈40.76 gal (154 L) / 100 lb of ice
Wiring / Fuse (head) 14 AWG (2.5 mm²), 3-conductor / 25 A fuse
Wiring / Fuse (RC15V condenser) 16 AWG (1.5 mm²), 3-conductor / 25 A fuse
Operating Pressure 14.5–87 psi (1–6 bar)
Ambient Temp. Range (machine) 41–109°F (5–43°C)
Ambient Temp. Range (remote condenser) −4–122°F (−20–50°C) — outdoor-capable
Water Temp. Range 41–95°F (5–35°C)
Head Dimensions (W × D × H) 48" × 24" × 30" (1220 × 620 × 763 mm)
Head Shipping Dimensions 51" × 27" × 34" (1290 × 685 × 890 mm)
Head Weight (net/shipping) 320 lb (145 kg) / 373 lb (169 kg)
RC15V Condenser Dimensions (approx.) ~45" × 29" × 33.5" (1145 × 729 × 850 mm)
Certifications NSF, ETL (Intertek)

†The remote datasheet's water-consumption column reads ambiguously (40.76 / 10.76); the figure shown reflects the higher gal/100 lb reading. Confirm exact water use with ITV.

Warranty

  • Ice machine: 3 years parts and labor
  • Evaporator: 5 years parts and labor
  • Compressor: 5 years parts

Accessories

Included: ice scoop

Required (sold separately):

  • RC15V remote air condenser — mounts on a roof, in a mechanical room, or outdoors
  • Refrigerant line set — field-installed between head and RC15V condenser
  • Storage bin — head is head-only

Optional (not included):

  • CS102 — double 10" anti-limescale + anti-chlorine water filter
  • CS10 — 10" replacement cartridge (anti-limescale + anti-chlorine)
  • Adapter plates — for mounting on various storage bins
  • Scale Kleen — descaling/cleaning solution

Recommended storage bins: S900, S1050, SCD900, SCD1400, and SCD1800 (larger SCD bins support two stacked heads).

💡The SPIKA MS1500A1FR is a head-only unit and requires the RC15V remote condenser, a refrigerant line set, and a separate storage bin to operate. Need a compact cube that packs densely for high-volume dispensing? See the half-dice SPIKA MS1500A1HR. Don't need a remote condenser? See the self-contained SPIKA MS1500A1F.

ITV Ice Makers SPIKA MS1500A1FR 48" Remote Air-Cooled Modular Full-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Features

Premium Quality

Premium Quality

Build to Last

Full Cube Ice

Full Cube Ice

Slow Melting

High Output

High Output

Up to 1,698 lb/day

Remote Condenser

Remote Condenser

Cooler Workspace

Modular Design

Modular Design

Choose Your Bin

Stainless Frame

Stainless Frame

AISI 304 Build

Easy Service

Easy Service

Removable Panels

Commercial Listed

Commercial Listed

NSF ETL Certified

ITV Ice Makers SPIKA MS1500A1FR 48" Remote Air-Cooled Modular Full-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Resources

Shipping Policy

At Ice Maker Supply, we work to make shipping clear, reliable, and easy to track. Most orders are shipped through trusted warehouse, supplier, or carrier partners. Shipping times may vary based on product availability, warehouse location, delivery address, carrier schedule, freight requirements, and order volume. 

Standard Delivery 

Our estimated delivery time is 4-6 business days for most eligible areas after the order has been processed and shipped. 

Some larger ice machines may require freight delivery. Freight shipments may take longer depending on location, carrier availability, and delivery appointment scheduling. 

Delivery times are estimates and are not guaranteed. 

Order Processing 

Orders are usually processed during regular business days, Monday through Friday. 

Processing may take longer during: 

  • Holidays 
  • High order volume 
  • Supplier delays 
  • Payment review 
  • Address verification 
  • Product backorders 
  • Freight scheduling 

If there is a delay with your order, we will do our best to keep you updated. 

Shipping Confirmation and Tracking 

Once your order ships, you will receive a shipping confirmation email with your order and tracking details. 

You may be able to see: 

  • Order status 
  • Carrier name 
  • Tracking number 
  • Estimated delivery date 
  • Shipment updates 

Tracking may not update immediately after the label is created. In some cases, the package may already be moving even if the tracking page has not refreshed. 

If your tracking has not updated for more than 5 business days, please contact us so we can help check the shipment status. 

Multiple Shipments 

Some orders may ship in multiple packages, especially if your order includes: 

  • Bundled products 
  • Accessories 
  • Replacement parts 
  • Items from different warehouses 
  • Products from different suppliers 

If your order ships separately, you may receive more than one tracking number. 

Shipping Areas 

Orders placed on icemakersupply.com are currently shipped only within the contiguous United States. 

At this time, we do not ship to: 

  1. Alaska 
  2. Hawaii 
  3. Puerto Rico 
  4. U.S. Virgin Islands 
  5. Guam 
  6. American Samoa 
  7. Northern Mariana Islands 
  8. Marshall Islands 
  9. Palau 
  10. Armed Forces Americas 
  11. Armed Forces Europe 
  12. Armed Forces Pacific 
  13. International addresses 

If your address is outside our available shipping area, your order may be canceled and refunded. 

Expedited Shipping 

Expedited shipping is not available at this time. 

Because many ice makers are large, heavy, or shipped through supplier warehouses, faster shipping options may not be available for every product. 

Freight Delivery 

Some commercial or larger ice machines may ship by freight carrier instead of standard parcel delivery. 

Freight delivery may require: 

  • A delivery appointment 
  • A valid phone number 
  • Someone available to receive the shipment 
  • Inspection before signing 
  • Extra time for scheduling 

Please inspect freight shipments carefully before accepting delivery. If the item or packaging appears damaged, note the damage with the carrier and contact us as soon as possible. 

If possible, take clear photos of the packaging and product before moving or installing the item. 

Damaged Packages 

If your order arrives damaged, please contact us immediately. 

Send us: 

  • Your order number 
  • Photos of the damaged packaging 
  • Photos of the damaged product 
  • A short description of the issue 
  • Delivery receipt notes, if available 

Damage claims are easier to process when reported quickly. Late damage reports may limit our ability to file a carrier or supplier claim. 

Do not install or use a damaged product before contacting us. 

Incorrect or Incomplete Address 

Please make sure your shipping address is complete and accurate before placing your order. 

Ice Maker Supply is not responsible for delays, failed deliveries, or extra charges caused by: 

  • Incorrect address 
  • Missing apartment, suite, or unit number 
  • Wrong ZIP code 
  • Unreachable phone number 
  • Delivery restrictions at the location 

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the item can be reshipped. 

Can I Change My Delivery Address? 

If your order has not shipped yet, contact us as soon as possible. We may be able to update the shipping address before fulfillment begins. 

Once an order has shipped or is in transit, we usually cannot change the delivery address. 

For freight shipments, address changes may not be possible after carrier pickup. 

Returned to Sender 

A package may be returned to the sender due to: 

  • Incorrect address 
  • Incomplete address 
  • Failed delivery attempts 
  • Refused delivery 
  • Carrier access issues 
  • Unclaimed shipment 

If your package is returned to the sender, contact us with your order number and correct shipping address. 

We will review the situation and help arrange the next step. Reshipping fees may apply. 

Pre-Order or Backordered Items 

If a product is listed as pre-ordered or backordered, the product page may show the estimated shipping date. 

Pre-order and backorder shipping dates are estimates and may change due to supplier production, warehouse availability, or carrier delays. 

If the estimated shipping date changes, we will do our best to keep you informed. 

Warranty Replacement Shipping 

If a warranty replacement is approved, shipping may depend on the manufacturer, supplier, or warranty provider. 

Replacement orders may require: 

  • Proof of purchase 
  • Photos or videos of the issue 
  • Troubleshooting steps 
  • Return of the original item 
  • Supplier or manufacturer approval 

A replacement will be shipped only after the required review process is complete. 

Lost or Stalled Shipments 

If your tracking shows no movement for more than 5 business days, contact us. 

We may contact the carrier, warehouse, or supplier to check the shipment status. 

If a package is confirmed lost, we will review available options based on the carrier investigation and supplier rules. 

Contact Us 

Need help with shipping or tracking? 

Contact Ice Maker Supply: 

  • Email: support@icemakersupply.com 
  • Website: icemakersupply.com 

Our support team can help with order status, tracking questions, delivery issues, and shipping concerns. 

Frequently Asked Questions

How do I choose the right ice machine for my business?

What types of ice machines do you offer?

Do you offer commercial ice machines for restaurants, cafés, and hotels?

Is installation included with the ice machine?

Do your ice machines come with a warranty?

Do you offer shipping for commercial ice machines?

Can I request a quote before placing an order?

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