ITV Ice Makers SPIKA MS1500A1HR 48" Remote Air-Cooled Modular Half-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only)
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Estimated Delivery:Jun 28 - Jul 02
ITV Ice Makers SPIKA MS1500A1HR 48" Remote Air-Cooled Modular Half-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Description
The SPIKA MS1500R 48" is the top of ITV's modular cube line: a single 48"-wide head paired with a separate RC15V remote air-cooled condenser, connected by a field-installed refrigerant line set. Moving the condenser away from the head sends its waste heat outdoors or into a mechanical space instead of the kitchen, which lowers ambient heat and noise where staff work and lets the system sustain very high output. The remote condenser is rated to operate in ambient temperatures from −4°F all the way to 122°F, so it can be mounted outdoors in most climates.
At nominal conditions, the MS1500A1HR makes about 1,698 lb (770 kg) per day — and roughly 1,576 lb (715 kg) at ASHRAE conditions — the most of any single-head SPIKA. It runs on 208–230V / 60 Hz single-phase power, with the head and the RC15V condenser each on their own circuit.
The ice is half dice — about 0.9" × 0.4" × 1" (23 × 11 × 26 mm). These smaller, flatter cubes pack tightly into a cup, expose more surface area to cool drinks quickly, and stretch further per pound, which makes them ideal for soft-drink fountains, self-serve dispensing, and high-volume food service. The machine forms about 1,280 cubes per cycle on a high-efficiency vertical plate evaporator, using ITV's patented smart water distributor for clean, consistent cubes.
The head pairs with ITV's larger storage bins and can be stacked two-high on the biggest SCD-series bins to push capacity even higher in the same floor space. A smart electronic control board manages every parameter and shows self-diagnostics; panels come off with a single screwdriver for fast service, and the high-resistance AISI 304 stainless steel frame is built for demanding kitchens. A remote system requires professional installation of the condenser and refrigerant lines.
Key Features
- Remote air condenser (RC15V): keeps condenser heat and noise out of the work area; rated for outdoor mounting (−4°F to 122°F)
- Highest-output single-head SPIKA: up to 1,698 lb (770 kg) per day; ~1,576 lb (715 kg) at ASHRAE
- 208–230V / 60 Hz / single-phase power (head and condenser on separate circuits)
- Compact half-dice cube: ~0.9" × 0.4" × 1" (23 × 11 × 26 mm) — packs densely and chills drinks fast
- Approx. 1,280 cubes per cycle
- Stackable two-high on the largest SCD-series bins
- Energy: 3.86 kWh / 100 lb of ice
- Patented smart water distributor for clean, consistent cubes and better scale resistance
- High-efficiency vertical plate evaporator
- Smart electronic control board with self-diagnostics
- Tool-light service: panels remove with a single screwdriver (EASI — Easy Access for Service & Installation)
- High-resistance AISI 304 stainless steel frame (STIF — Strong Inox Frame)
- Ice scoop included
- NSF and ETL (Intertek) certified
Best For
- The highest-volume operations needing maximum ice from a single head
- Sites that need to keep condenser heat and noise out of the kitchen or service area
- High-volume soft-drink fountains and self-serve beverage dispensing
- Large restaurants, cafeterias, hotels, banquet, and catering operations
- Installations with a suitable roof, mechanical room, or outdoor location for the condenser
Full Specifications
| Specification | Detail |
|---|---|
| Ice Type | Half-dice cube, ~0.9" × 0.4" × 1" (23 × 11 × 26 mm) |
| Machine Type | Modular head with remote air condenser (requires RC15V condenser + separate storage bin); stackable 2-high on larger bins |
| Condenser / Cooling | Air-cooled, remote condenser (RC15V, sold separately) |
| Ice Production (nominal)* | 1,698 lb (770 kg) / 24 h |
| Ice Production (ASHRAE)* | 1,576 lb (715 kg) / 24 h |
| Production Range (across conditions)* | ~1,335–1,708 lb (606–775 kg) / 24 h |
| Cubes per Cycle | ~1,280 |
| Refrigerant | R404A |
| Electrical | 208–230 V / 60 Hz / 1-phase (±10%) |
| Power Consumption (at 109°F) | Head 2,700 W + RC15V condenser 206 W |
| ASHRAE Cooling Capacity | 28,746 BTU/h (8,424 W) |
| Heat Rejected | 19,250 BTU/h (5,640 W) — at remote condenser |
| Energy Use | 3.86 kWh / 100 lb of ice |
| Water Consumption† | ≈40.76 gal (154 L) / 100 lb of ice |
| Wiring / Fuse (head) | 14 AWG (2.5 mm²), 3-conductor / 25 A fuse |
| Wiring / Fuse (RC15V condenser) | 16 AWG (1.5 mm²), 3-conductor / 25 A fuse |
| Operating Pressure | 14.5–87 psi (1–6 bar) |
| Ambient Temp. Range (machine) | 41–109°F (5–43°C) |
| Ambient Temp. Range (remote condenser) | −4–122°F (−20–50°C) — outdoor-capable |
| Water Temp. Range | 41–95°F (5–35°C) |
| Head Dimensions (W × D × H) | 48" × 24" × 30" (1220 × 620 × 763 mm) |
| Head Shipping Dimensions | 51" × 27" × 34" (1290 × 685 × 890 mm) |
| Head Weight (net/shipping) | 320 lb (145 kg) / 373 lb (169 kg) |
| RC15V Condenser Dimensions (approx.) | ~45" × 29" × 33.5" (1145 × 729 × 850 mm) |
| Certifications | NSF, ETL (Intertek) |
*Production figures are the documented full-dice air-cooled values; the datasheet does not publish separate half-dice output. Across the SPIKA line, half-dice production runs comparable to full dice. Confirm the exact half-dice rating with ITV.
†The remote datasheet's water-consumption column reads ambiguously (40.76 / 10.76); the figure shown reflects the higher gal/100 lb reading. Confirm exact water use with ITV.
Warranty
- Ice machine: 3 years parts and labor
- Evaporator: 5 years parts and labor
- Compressor: 5 years parts
Accessories
Included: ice scoop
Required (sold separately):
- RC15V remote air condenser — mounts on a roof, in a mechanical room, or outdoors
- Refrigerant line set — field-installed between head and RC15V condenser
- Storage bin — head is head-only
Optional (not included):
- CS102 — double 10" anti-limescale + anti-chlorine water filter
- CS10 — 10" replacement cartridge (anti-limescale + anti-chlorine)
- Adapter plates — for mounting on various storage bins
- Scale Kleen — descaling/cleaning solution
Recommended storage bins: S900, S1050, SCD900, SCD1400, and SCD1800 (larger SCD bins support two stacked heads).
💡The SPIKA MS1500A1HR is a head-only unit and requires the RC15V remote condenser, a refrigerant line set, and a separate storage bin to operate. Prefer a larger, slow-melting cube for bar and premium service? See the full-dice SPIKA MS1500A1FR. Don't need a remote condenser? See the self-contained SPIKA MS1500A1H.
ITV Ice Makers SPIKA MS1500A1HR 48" Remote Air-Cooled Modular Half-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Features
Premium Quality
Build to Last
Half Cube Ice
Fast Drink Cooling
High Output
Up to 1,698 lb/day
Remote Condenser
Cooler Workspace
Modular Design
Choose Your Bin
Stainless Frame
AISI 304 Build
Easy Service
Removable Panels
Commercial Listed
NSF ETL Certified
ITV Ice Makers SPIKA MS1500A1HR 48" Remote Air-Cooled Modular Half-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Resources
Shipping Policy
At Ice Maker Supply, we work to make shipping clear, reliable, and easy to track. Most orders are shipped through trusted warehouse, supplier, or carrier partners. Shipping times may vary based on product availability, warehouse location, delivery address, carrier schedule, freight requirements, and order volume.
Standard Delivery
Our estimated delivery time is 4-6 business days for most eligible areas after the order has been processed and shipped.
Some larger ice machines may require freight delivery. Freight shipments may take longer depending on location, carrier availability, and delivery appointment scheduling.
Delivery times are estimates and are not guaranteed.
Order Processing
Orders are usually processed during regular business days, Monday through Friday.
Processing may take longer during:
- Holidays
- High order volume
- Supplier delays
- Payment review
- Address verification
- Product backorders
- Freight scheduling
If there is a delay with your order, we will do our best to keep you updated.
Shipping Confirmation and Tracking
Once your order ships, you will receive a shipping confirmation email with your order and tracking details.
You may be able to see:
- Order status
- Carrier name
- Tracking number
- Estimated delivery date
- Shipment updates
Tracking may not update immediately after the label is created. In some cases, the package may already be moving even if the tracking page has not refreshed.
If your tracking has not updated for more than 5 business days, please contact us so we can help check the shipment status.
Multiple Shipments
Some orders may ship in multiple packages, especially if your order includes:
- Bundled products
- Accessories
- Replacement parts
- Items from different warehouses
- Products from different suppliers
If your order ships separately, you may receive more than one tracking number.
Shipping Areas
Orders placed on icemakersupply.com are currently shipped only within the contiguous United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Virgin Islands
- Guam
- American Samoa
- Northern Mariana Islands
- Marshall Islands
- Palau
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
- International addresses
If your address is outside our available shipping area, your order may be canceled and refunded.
Expedited Shipping
Expedited shipping is not available at this time.
Because many ice makers are large, heavy, or shipped through supplier warehouses, faster shipping options may not be available for every product.
Freight Delivery
Some commercial or larger ice machines may ship by freight carrier instead of standard parcel delivery.
Freight delivery may require:
- A delivery appointment
- A valid phone number
- Someone available to receive the shipment
- Inspection before signing
- Extra time for scheduling
Please inspect freight shipments carefully before accepting delivery. If the item or packaging appears damaged, note the damage with the carrier and contact us as soon as possible.
If possible, take clear photos of the packaging and product before moving or installing the item.
Damaged Packages
If your order arrives damaged, please contact us immediately.
Send us:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged product
- A short description of the issue
- Delivery receipt notes, if available
Damage claims are easier to process when reported quickly. Late damage reports may limit our ability to file a carrier or supplier claim.
Do not install or use a damaged product before contacting us.
Incorrect or Incomplete Address
Please make sure your shipping address is complete and accurate before placing your order.
Ice Maker Supply is not responsible for delays, failed deliveries, or extra charges caused by:
- Incorrect address
- Missing apartment, suite, or unit number
- Wrong ZIP code
- Unreachable phone number
- Delivery restrictions at the location
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the item can be reshipped.
Can I Change My Delivery Address?
If your order has not shipped yet, contact us as soon as possible. We may be able to update the shipping address before fulfillment begins.
Once an order has shipped or is in transit, we usually cannot change the delivery address.
For freight shipments, address changes may not be possible after carrier pickup.
Returned to Sender
A package may be returned to the sender due to:
- Incorrect address
- Incomplete address
- Failed delivery attempts
- Refused delivery
- Carrier access issues
- Unclaimed shipment
If your package is returned to the sender, contact us with your order number and correct shipping address.
We will review the situation and help arrange the next step. Reshipping fees may apply.
Pre-Order or Backordered Items
If a product is listed as pre-ordered or backordered, the product page may show the estimated shipping date.
Pre-order and backorder shipping dates are estimates and may change due to supplier production, warehouse availability, or carrier delays.
If the estimated shipping date changes, we will do our best to keep you informed.
Warranty Replacement Shipping
If a warranty replacement is approved, shipping may depend on the manufacturer, supplier, or warranty provider.
Replacement orders may require:
- Proof of purchase
- Photos or videos of the issue
- Troubleshooting steps
- Return of the original item
- Supplier or manufacturer approval
A replacement will be shipped only after the required review process is complete.
Lost or Stalled Shipments
If your tracking shows no movement for more than 5 business days, contact us.
We may contact the carrier, warehouse, or supplier to check the shipment status.
If a package is confirmed lost, we will review available options based on the carrier investigation and supplier rules.
Contact Us
Need help with shipping or tracking?
Contact Ice Maker Supply:
- Email: support@icemakersupply.com
- Website: icemakersupply.com
Our support team can help with order status, tracking questions, delivery issues, and shipping concerns.
ITV Ice Makers SPIKA MS1500A1HR 48" Remote Air-Cooled Modular Half-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Description
The SPIKA MS1500R 48" is the top of ITV's modular cube line: a single 48"-wide head paired with a separate RC15V remote air-cooled condenser, connected by a field-installed refrigerant line set. Moving the condenser away from the head sends its waste heat outdoors or into a mechanical space instead of the kitchen, which lowers ambient heat and noise where staff work and lets the system sustain very high output. The remote condenser is rated to operate in ambient temperatures from −4°F all the way to 122°F, so it can be mounted outdoors in most climates.
At nominal conditions, the MS1500A1HR makes about 1,698 lb (770 kg) per day — and roughly 1,576 lb (715 kg) at ASHRAE conditions — the most of any single-head SPIKA. It runs on 208–230V / 60 Hz single-phase power, with the head and the RC15V condenser each on their own circuit.
The ice is half dice — about 0.9" × 0.4" × 1" (23 × 11 × 26 mm). These smaller, flatter cubes pack tightly into a cup, expose more surface area to cool drinks quickly, and stretch further per pound, which makes them ideal for soft-drink fountains, self-serve dispensing, and high-volume food service. The machine forms about 1,280 cubes per cycle on a high-efficiency vertical plate evaporator, using ITV's patented smart water distributor for clean, consistent cubes.
The head pairs with ITV's larger storage bins and can be stacked two-high on the biggest SCD-series bins to push capacity even higher in the same floor space. A smart electronic control board manages every parameter and shows self-diagnostics; panels come off with a single screwdriver for fast service, and the high-resistance AISI 304 stainless steel frame is built for demanding kitchens. A remote system requires professional installation of the condenser and refrigerant lines.
Key Features
- Remote air condenser (RC15V): keeps condenser heat and noise out of the work area; rated for outdoor mounting (−4°F to 122°F)
- Highest-output single-head SPIKA: up to 1,698 lb (770 kg) per day; ~1,576 lb (715 kg) at ASHRAE
- 208–230V / 60 Hz / single-phase power (head and condenser on separate circuits)
- Compact half-dice cube: ~0.9" × 0.4" × 1" (23 × 11 × 26 mm) — packs densely and chills drinks fast
- Approx. 1,280 cubes per cycle
- Stackable two-high on the largest SCD-series bins
- Energy: 3.86 kWh / 100 lb of ice
- Patented smart water distributor for clean, consistent cubes and better scale resistance
- High-efficiency vertical plate evaporator
- Smart electronic control board with self-diagnostics
- Tool-light service: panels remove with a single screwdriver (EASI — Easy Access for Service & Installation)
- High-resistance AISI 304 stainless steel frame (STIF — Strong Inox Frame)
- Ice scoop included
- NSF and ETL (Intertek) certified
Best For
- The highest-volume operations needing maximum ice from a single head
- Sites that need to keep condenser heat and noise out of the kitchen or service area
- High-volume soft-drink fountains and self-serve beverage dispensing
- Large restaurants, cafeterias, hotels, banquet, and catering operations
- Installations with a suitable roof, mechanical room, or outdoor location for the condenser
Full Specifications
| Specification | Detail |
|---|---|
| Ice Type | Half-dice cube, ~0.9" × 0.4" × 1" (23 × 11 × 26 mm) |
| Machine Type | Modular head with remote air condenser (requires RC15V condenser + separate storage bin); stackable 2-high on larger bins |
| Condenser / Cooling | Air-cooled, remote condenser (RC15V, sold separately) |
| Ice Production (nominal)* | 1,698 lb (770 kg) / 24 h |
| Ice Production (ASHRAE)* | 1,576 lb (715 kg) / 24 h |
| Production Range (across conditions)* | ~1,335–1,708 lb (606–775 kg) / 24 h |
| Cubes per Cycle | ~1,280 |
| Refrigerant | R404A |
| Electrical | 208–230 V / 60 Hz / 1-phase (±10%) |
| Power Consumption (at 109°F) | Head 2,700 W + RC15V condenser 206 W |
| ASHRAE Cooling Capacity | 28,746 BTU/h (8,424 W) |
| Heat Rejected | 19,250 BTU/h (5,640 W) — at remote condenser |
| Energy Use | 3.86 kWh / 100 lb of ice |
| Water Consumption† | ≈40.76 gal (154 L) / 100 lb of ice |
| Wiring / Fuse (head) | 14 AWG (2.5 mm²), 3-conductor / 25 A fuse |
| Wiring / Fuse (RC15V condenser) | 16 AWG (1.5 mm²), 3-conductor / 25 A fuse |
| Operating Pressure | 14.5–87 psi (1–6 bar) |
| Ambient Temp. Range (machine) | 41–109°F (5–43°C) |
| Ambient Temp. Range (remote condenser) | −4–122°F (−20–50°C) — outdoor-capable |
| Water Temp. Range | 41–95°F (5–35°C) |
| Head Dimensions (W × D × H) | 48" × 24" × 30" (1220 × 620 × 763 mm) |
| Head Shipping Dimensions | 51" × 27" × 34" (1290 × 685 × 890 mm) |
| Head Weight (net/shipping) | 320 lb (145 kg) / 373 lb (169 kg) |
| RC15V Condenser Dimensions (approx.) | ~45" × 29" × 33.5" (1145 × 729 × 850 mm) |
| Certifications | NSF, ETL (Intertek) |
*Production figures are the documented full-dice air-cooled values; the datasheet does not publish separate half-dice output. Across the SPIKA line, half-dice production runs comparable to full dice. Confirm the exact half-dice rating with ITV.
†The remote datasheet's water-consumption column reads ambiguously (40.76 / 10.76); the figure shown reflects the higher gal/100 lb reading. Confirm exact water use with ITV.
Warranty
- Ice machine: 3 years parts and labor
- Evaporator: 5 years parts and labor
- Compressor: 5 years parts
Accessories
Included: ice scoop
Required (sold separately):
- RC15V remote air condenser — mounts on a roof, in a mechanical room, or outdoors
- Refrigerant line set — field-installed between head and RC15V condenser
- Storage bin — head is head-only
Optional (not included):
- CS102 — double 10" anti-limescale + anti-chlorine water filter
- CS10 — 10" replacement cartridge (anti-limescale + anti-chlorine)
- Adapter plates — for mounting on various storage bins
- Scale Kleen — descaling/cleaning solution
Recommended storage bins: S900, S1050, SCD900, SCD1400, and SCD1800 (larger SCD bins support two stacked heads).
💡The SPIKA MS1500A1HR is a head-only unit and requires the RC15V remote condenser, a refrigerant line set, and a separate storage bin to operate. Prefer a larger, slow-melting cube for bar and premium service? See the full-dice SPIKA MS1500A1FR. Don't need a remote condenser? See the self-contained SPIKA MS1500A1H.
ITV Ice Makers SPIKA MS1500A1HR 48" Remote Air-Cooled Modular Half-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Features
Premium Quality
Build to Last
Half Cube Ice
Fast Drink Cooling
High Output
Up to 1,698 lb/day
Remote Condenser
Cooler Workspace
Modular Design
Choose Your Bin
Stainless Frame
AISI 304 Build
Easy Service
Removable Panels
Commercial Listed
NSF ETL Certified
ITV Ice Makers SPIKA MS1500A1HR 48" Remote Air-Cooled Modular Half-Dice Cube Ice Machine – 1,698 lb/Day, 208–230V (Head Only) Resources
Shipping Policy
At Ice Maker Supply, we work to make shipping clear, reliable, and easy to track. Most orders are shipped through trusted warehouse, supplier, or carrier partners. Shipping times may vary based on product availability, warehouse location, delivery address, carrier schedule, freight requirements, and order volume.
Standard Delivery
Our estimated delivery time is 4-6 business days for most eligible areas after the order has been processed and shipped.
Some larger ice machines may require freight delivery. Freight shipments may take longer depending on location, carrier availability, and delivery appointment scheduling.
Delivery times are estimates and are not guaranteed.
Order Processing
Orders are usually processed during regular business days, Monday through Friday.
Processing may take longer during:
- Holidays
- High order volume
- Supplier delays
- Payment review
- Address verification
- Product backorders
- Freight scheduling
If there is a delay with your order, we will do our best to keep you updated.
Shipping Confirmation and Tracking
Once your order ships, you will receive a shipping confirmation email with your order and tracking details.
You may be able to see:
- Order status
- Carrier name
- Tracking number
- Estimated delivery date
- Shipment updates
Tracking may not update immediately after the label is created. In some cases, the package may already be moving even if the tracking page has not refreshed.
If your tracking has not updated for more than 5 business days, please contact us so we can help check the shipment status.
Multiple Shipments
Some orders may ship in multiple packages, especially if your order includes:
- Bundled products
- Accessories
- Replacement parts
- Items from different warehouses
- Products from different suppliers
If your order ships separately, you may receive more than one tracking number.
Shipping Areas
Orders placed on icemakersupply.com are currently shipped only within the contiguous United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Virgin Islands
- Guam
- American Samoa
- Northern Mariana Islands
- Marshall Islands
- Palau
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
- International addresses
If your address is outside our available shipping area, your order may be canceled and refunded.
Expedited Shipping
Expedited shipping is not available at this time.
Because many ice makers are large, heavy, or shipped through supplier warehouses, faster shipping options may not be available for every product.
Freight Delivery
Some commercial or larger ice machines may ship by freight carrier instead of standard parcel delivery.
Freight delivery may require:
- A delivery appointment
- A valid phone number
- Someone available to receive the shipment
- Inspection before signing
- Extra time for scheduling
Please inspect freight shipments carefully before accepting delivery. If the item or packaging appears damaged, note the damage with the carrier and contact us as soon as possible.
If possible, take clear photos of the packaging and product before moving or installing the item.
Damaged Packages
If your order arrives damaged, please contact us immediately.
Send us:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged product
- A short description of the issue
- Delivery receipt notes, if available
Damage claims are easier to process when reported quickly. Late damage reports may limit our ability to file a carrier or supplier claim.
Do not install or use a damaged product before contacting us.
Incorrect or Incomplete Address
Please make sure your shipping address is complete and accurate before placing your order.
Ice Maker Supply is not responsible for delays, failed deliveries, or extra charges caused by:
- Incorrect address
- Missing apartment, suite, or unit number
- Wrong ZIP code
- Unreachable phone number
- Delivery restrictions at the location
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the item can be reshipped.
Can I Change My Delivery Address?
If your order has not shipped yet, contact us as soon as possible. We may be able to update the shipping address before fulfillment begins.
Once an order has shipped or is in transit, we usually cannot change the delivery address.
For freight shipments, address changes may not be possible after carrier pickup.
Returned to Sender
A package may be returned to the sender due to:
- Incorrect address
- Incomplete address
- Failed delivery attempts
- Refused delivery
- Carrier access issues
- Unclaimed shipment
If your package is returned to the sender, contact us with your order number and correct shipping address.
We will review the situation and help arrange the next step. Reshipping fees may apply.
Pre-Order or Backordered Items
If a product is listed as pre-ordered or backordered, the product page may show the estimated shipping date.
Pre-order and backorder shipping dates are estimates and may change due to supplier production, warehouse availability, or carrier delays.
If the estimated shipping date changes, we will do our best to keep you informed.
Warranty Replacement Shipping
If a warranty replacement is approved, shipping may depend on the manufacturer, supplier, or warranty provider.
Replacement orders may require:
- Proof of purchase
- Photos or videos of the issue
- Troubleshooting steps
- Return of the original item
- Supplier or manufacturer approval
A replacement will be shipped only after the required review process is complete.
Lost or Stalled Shipments
If your tracking shows no movement for more than 5 business days, contact us.
We may contact the carrier, warehouse, or supplier to check the shipment status.
If a package is confirmed lost, we will review available options based on the carrier investigation and supplier rules.
Contact Us
Need help with shipping or tracking?
Contact Ice Maker Supply:
- Email: support@icemakersupply.com
- Website: icemakersupply.com
Our support team can help with order status, tracking questions, delivery issues, and shipping concerns.
Frequently Asked Questions
How do I choose the right ice machine for my business?
The right ice machine depends on your business type, daily ice demand, available space, and preferred ice type. Restaurants, cafés, hotels, offices, and healthcare facilities may need different ice capacities and machine styles. If you are unsure, you can contact our expert team, and we will help you choose the best machine based on your usage, space, and budget.
What types of ice machines do you offer?
We offer different types of commercial ice machines, including undercounter ice makers, modular ice machines, countertop ice dispensers, ice and water dispensers, and ice storage bins. You can also choose machines based on ice type, such as cube ice, nugget ice, flake ice, and specialty ice.
Do you offer commercial ice machines for restaurants, cafés, and hotels?
Yes. Our ice machines are suitable for restaurants, cafés, hotels, bars, offices, healthcare facilities, cafeterias, convenience stores, and other commercial spaces. Whether you need a compact undercounter machine or a high-capacity modular ice maker, we can help you find the right solution for your business.
Is installation included with the ice machine?
Installation may vary depending on the product, location, and service availability. Most commercial ice machines require proper water supply, drainage, electrical connection, and ventilation. We recommend checking the product specifications before ordering and consulting a qualified technician for installation.
Do your ice machines come with a warranty?
Yes. Most products come with manufacturer warranty coverage. Warranty terms may vary by brand and model, so please check the product details for exact coverage. Our support team can also help you understand warranty information before you purchase.
Do you offer shipping for commercial ice machines?
Yes. We offer shipping options for commercial ice machines and related accessories. Since many ice machines are heavy commercial products, some items may require freight delivery. Shipping time, cost, and delivery method may vary depending on the product and destination.
Can I request a quote before placing an order?
Yes. For bulk orders, business purchases, or custom setup requirements, you can request a quote before placing an order. Simply share your business type, required ice capacity, preferred product, and delivery location, and our team will provide suitable recommendations and pricing support.