Scotsman KBT38 Bin Top Adapter Kit - 22-Inch Nugget or Flake Machine

Brand:Scotsman
Model:KBT38
Bin Top Adapter Kit 22 in. Nugget or Flake Machine
Regular price $259.74
Sale price $259.74 Regular price $667.00
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The Scotsman KBT38 bin-top adapter kit is designed for 22 in. wide modular nugget or flake ice machine centered on a compatible wider bin. Includes the model-specific filler components and sealant listed by Scotsman.

Accessory Compatibility Notice!
This accessory is available with compatible commercial ice machines only. Contact our team to confirm compatibility and find the right solution for your equipment.
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  • Estimated Delivery: 5-7 Business Days*

*Eligible in-stock items within the contiguous U.S.; includes normal processing and transit. Freight and special-order items may take longer.

Scotsman KBT38 Bin Top Adapter Kit - 22-Inch Nugget or Flake Machine Description

Scotsman KBT38 - Centered Bin-Top Kit for One 22-Inch Nugget or Flake Ice Machine on a B948S Bin

The Scotsman KBT38 is a bin-top adapter kit for installing one compatible 22-inch-wide modular nugget or flake ice machine on a Scotsman B948S storage bin. The two filler plates close the open bin-top space on the left and right sides when the machine is centered over the 48-inch-wide bin.

The kit includes two filler plates, two bolts, two washers and a tube of food-grade silastic sealant. Each filler plate has a specific left or right orientation, determined by the insulation attached to its underside. Correct placement keeps the insulation nearest the ice machine and supports a close fit at the machine base.

After the machine is centered, the filler plates slide into position and are secured at the rear with the supplied bolts and washers. A bead of the included sealant is applied where each filler plate meets the machine to close the joint. The machine is then secured using the brackets and bolts supplied with the ice maker.

KBT38 is intended for a single approved machine on the B948S. Installations using two 22-inch machines side by side require the separately specified KBT38-2X arrangement.

Key Features

  • Fits one compatible 22-inch modular nugget or flake ice machine on a B948S bin
  • Centers the machine on the 48-inch-wide storage bin
  • Includes dedicated left and right filler plates
  • Insulated filler-plate construction supports correct fitment
  • Includes two bolts and two washers
  • Includes food-grade silastic sealant
  • Single-machine kit; dual-machine installations use KBT38-2X

Best For

Commercial nugget- or flake-ice systems that pair one approved 22-inch Scotsman modular head with a B948S storage bin and require a centered factory bin-top installation.

Full Specifications

Brand Scotsman
Model KBT38
Product Type Bin-top adapter and filler-panel kit
Compatible Machine Format One approved 22-inch modular nugget or flake ice machine
Compatible Bin Scotsman B948S
Machine Position Centered
Included Components Two filler plates, two bolts, two washers and food-grade silastic sealant
Dual-Machine Kit KBT38-2X, sold separately
Ice Production None - installation accessory only

Installation and Compatibility Notes

  • Orient the left and right filler plates so their underside insulation is closest to the machine.
  • Center the machine over the bin before positioning the filler plates.
  • Use the brackets and bolts supplied with the ice machine to secure the head.
  • Apply the included sealant along the top edge of each filler plate next to the machine.
  • Installation should follow Scotsman instruction 17-3303-01.

Scotsman KBT38 Bin Top Adapter Kit - 22-Inch Nugget or Flake Machine Features

Scotsman KBT38 Bin Top Adapter Kit - 22-Inch Nugget or Flake Machine Resources

Scotsman KBT38 Bin Top Adapter Kit - 22-Inch Nugget or Flake Machine Buying Guide

Quick Answer: The Scotsman KBT38 is a bin-top kit for an approved single 22-inch-class head on a B948S bin. It provides filler plates around a centered head. Do not confuse it with KBT38-2X, the separately specified two-head arrangement. Check the exact head manual because approved cuber applications extend beyond the nugget/flake wording in the original kit instructions.

Who should consider this product

This kit is useful when a narrow approved head is paired with the wider reserve of a B948S. The reason to choose the wider bin should come from peak storage demand and the available space. The adapter does not increase the head’s production or establish that a larger bin can be filled within your operating schedule.

Key buying facts

Item

Published detail

Bin application

B948S for the reviewed approved combinations

Configuration

One centered approved 22-inch-class head

Documented contents

Two filler plates, two bolts, two washers and sealant

Separate arrangement

KBT38-2X for specified two-unit applications

Ice production or storage

None; accessory only

The main buying decision

The number of heads is a purchase-critical distinction. A photograph of two machines on a wide bin does not establish that the single-machine KBT38 is the correct kit. Have the supplier write the number of heads, complete model numbers, bin model and kit number on the quotation. Verify whether the proposed system uses the same ice type and approved control arrangement.

For an approved single 22-inch configuration, B948S plus KBT38 totals $2,446.74 at the checked prices. B842S plus KBT39 totals $2,275.99. The difference is $170.75 for the bin-and-kit subtotal, before the head and installation. Compare whether the larger bin’s extra reserve and width solve a measured need.

Installation and fit checks

The instruction sheet gives the filler plates a left/right orientation based on the underside insulation. It also distinguishes supplied fasteners from the brackets and bolts shipped with the ice machine. Have the installer check both packages and the mounting instructions before installation day. Correct sealing is part of the arrangement; improvised panels are not a substitute for a missing approved component.

Compare the correct arrangement

The reviewed Elite cuber manual lists KBT38 for its approved single 22-inch families on B948S and separately identifies the two-unit arrangement. Use those family-specific entries for cuber claims. If you change to a designated 30-inch head, review KBT22B rather than assuming KBT38 can be reused.

Plan the complete purchase

Retain access to the head, bin door and food-contact surfaces after assembly. Ask for exact accessory return terms, especially if the kit will be ordered before final head selection. Confirm current package contents and written warranty coverage. A kit’s cost is small compared with the system, but a missed configuration detail can delay commissioning.

Manufacturer reference: Matching installation instructions.

Head compatibility: Elite cuber application table, printed page 3. Confirm the exact equipment revision.

Buyer questions

Is KBT38 the same as KBT38-2X?

No. Confirm the separately specified single-head or two-head configuration.

Can KBT38 serve a 30-inch cuber on B948S?

The reviewed designated 30-inch cuber entries use KBT22B. Check the exact model table.

Are all mounting parts in this kit?

The instructions also refer to brackets and bolts supplied with the ice machine. Confirm both packages.

Request a verified quote

Send the full head and bin model numbers, available space and installation location. Ask Ice Maker Supply for a KBT38 quote with confirmed compatibility, included components, delivery services and current lead time.

Shipping Policy

Ice Maker Supply ships commercial ice makers, ice storage bins, dispensers, filters, accessories, and related equipment through manufacturers, authorized distributors, fulfillment facilities, and parcel or freight carriers. The following terms explain delivery estimates, shipping coverage, freight service, and how to receive an order safely.

1. Where We Ship

We currently ship to eligible street addresses in the 48 contiguous United States. We do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, international destinations, or P.O. boxes.

Delivery to rural, remote, construction, or limited-access locations may require extra coordination or may not be available for certain equipment. If a location cannot be serviced, we will contact you to review the options, including cancellation and refund when appropriate.

2. Free Standard Shipping & Additional Charges

Free standard shipping is available for qualifying products and eligible delivery addresses within the contiguous United States, as shown on the product page or at checkout. If a product does not qualify, the applicable shipping charge will be shown during checkout or in a written quotation before you complete the purchase.

Free standard shipping does not automatically include the services below, which may incur additional charges when requested or required:

  • Liftgate unloading when the receiving location does not have a suitable loading dock or forklift.
  • Inside delivery, room placement, unpacking, assembly, or installation.
  • Residential, remote-area, limited-access, special-appointment, or other carrier accessorial services.
  • Redelivery, storage, or address-reassignment charges caused by delivery access or receiving issues.

We will explain required additional shipping services or charges before arranging them and obtain your approval when applicable. Fees or exclusions shown in a product-specific quotation take precedence over general offers.

3. Order Processing & Estimated Delivery

Estimated standard delivery: 5–7 business days for eligible, in-stock products under normal shipping conditions.

This 5–7-business-day estimate is measured from order confirmation and successful payment verification (whichever occurs later) to expected delivery. It includes ordinary processing and transportation; processing time is not added again on top of this estimate.

Business days are Monday through Friday, excluding major U.S. holidays. Orders placed outside normal business hours may begin processing on the next business day. Shipment and arrival can vary with product availability, warehouse location, freight schedules, and destination.

The 5–7-business-day estimate does not apply to backorders, special orders, made-to-order items, products with a longer published lead time, or shipments requiring exceptional freight arrangements. Large freight shipments and remote destinations may take longer. Any different timeline shown on an individual product page or provided in writing for your order takes precedence.

Delivery dates are estimates, not guaranteed arrival dates. Please schedule equipment installers only after delivery and inspection.

4. Parcel Shipping & Freight Delivery

Smaller items may arrive by parcel carrier. Larger or heavier ice machines, bins, and commercial equipment often ship on pallets through a freight carrier.

Unless a different service is confirmed in writing, standard freight delivery is generally to an accessible truckside, curbside, or receiving/loading area. It does not include carrying equipment inside the property, placement in a kitchen or storage room, unpacking, disposal of packaging, or installation.

The receiving location must be accessible to the assigned carrier and must have an appropriate unloading plan. Let us know before shipment if you do not have a loading dock or forklift.

5. Liftgate, Residential & Limited-Access Delivery

A liftgate is a platform used to lower certain freight items from the truck to ground level. It may be necessary when the receiving location lacks a suitable loading dock or forklift. Liftgate service must be requested before dispatch and is subject to carrier availability, weight, size, and any applicable fee.

Residential addresses, schools, churches, construction sites, storage sites, and other restricted-access locations may have special freight requirements. Not all shipments can be delivered by liftgate. Contact us before ordering if your unloading conditions are uncertain.

6. Delivery Appointments & Receiving Requirements

Some freight carriers will call to schedule delivery. Please provide an accurate phone number and a receiving contact who can be available during the carrier’s delivery window.

Delivery windows depend on the carrier and are not guaranteed unless expressly confirmed. If the carrier cannot deliver because the recipient is unavailable, the location is inaccessible, or suitable unloading arrangements are missing, redelivery or storage fees may apply.

7. Shipping Confirmation & Tracking

We will provide shipping confirmation and available tracking details after the order has been handed to the shipping carrier and the information becomes available. Freight shipments may use a PRO number or other freight reference instead of a parcel tracking number.

Tracking information may take time to update after dispatch. If your shipment shows no movement for more than five business days, contact us so we can investigate with the carrier or shipping warehouse.

8. Orders Arriving in Multiple Shipments

An ice machine head, bin, dispenser, water filter, accessory, or replacement part may ship separately, especially when the products come from different facilities or suppliers. Each shipment may have its own tracking number and arrival date.

9. Inspecting Freight at Delivery

Commercial equipment should be inspected before signing the carrier’s delivery receipt whenever reasonably possible. We recommend that you:

1.  Confirm the correct number of cartons or pallets and look for missing items.

2.  Examine the packaging for tears, punctures, crushed corners, moisture, or broken pallets.

3.  Check accessible equipment surfaces for visible damage, and photograph any concerns.

4.  Write clear notes describing visible damage or shortages on the carrier’s delivery receipt before signing.

5.  Retain the receipt, photographs, and original packaging until the equipment is checked.

If there is serious visible damage, document it and contact us immediately for guidance. Do not accept a badly damaged shipment without noting the condition on the receipt. An unqualified signature may make the freight claim process more difficult, but does not override applicable legal rights.

10. Damaged, Missing, or Incorrect Products

If equipment arrives damaged, an item is missing, or a different model is delivered, contact us promptly, preferably within one business day of delivery or as soon as the issue is discovered. This is a request for fast reporting to help preserve carrier and supplier claim evidence, not a waiver of your rights.

Please send your order number, model details, photos of the product and packaging, a description of the problem, delivery receipt notes (if available), and the serial number if relevant.

Do not install or use visibly damaged equipment before contacting us. Keep the packaging. We will coordinate with the relevant shipping, warehouse, or manufacturing partner to investigate and arrange an appropriate resolution.

11. Delays, Backorders & Special Orders

Inventory, manufacturer production, payment verification, holiday schedules, weather, and carrier operations can affect fulfillment. If we determine that an order cannot be shipped within the applicable communicated shipment timeframe, we will notify you and offer the shipment-delay, cancellation, and refund options required by applicable law.

We will not substitute a materially different model without your approval. For backordered or made-to-order items, we will communicate the available lead-time information before proceeding when possible.

12. Address Changes, Redelivery & Returned Shipments

Please confirm your complete shipping address, business name, suite number, ZIP code, telephone number, and any receiving restrictions at checkout. Contact us immediately if a correction is needed. Changes after dispatch may be unavailable or may incur a carrier reconsignment fee.

Returned-to-sender orders or refused deliveries may require review and additional transportation charges when the issue is caused by an incorrect address, unavailable recipient, or customer-requested change. We will explain the available options, subject to the order’s circumstances and applicable law.

13. Lost Shipments or Orders Marked Delivered

If tracking shows “Delivered” but the equipment has not arrived, contact us as soon as possible. We will review the shipment record, carrier proof of delivery, delivery address, and any signature information with the carrier or fulfillment partner.

If a shipment is confirmed lost or misdelivered, we will work toward a suitable resolution, including replacement or refund as appropriate under the order circumstances and applicable law.

14. Expedited Shipping

Expedited shipping is not currently offered as a standard checkout service. If you have an urgent project, contact us before ordering so we can check current stock and provide a realistic shipping estimate.

15. Cancellations, Refused Deliveries & Returns

For cancellations or voluntary returns, please review our Refund Policy before shipping any item back. Most eligible unused and uninstalled products may qualify for a return request within 30 days of delivery, subject to authorization and the conditions stated in that policy.

If a shipment is refused for a reason unrelated to shipping damage, an incorrect item, or our error, applicable return freight or handling charges may apply. Please contact us before refusing a shipment whenever possible.

Refund Policy: https://icemakersupply.com/policies/refund-policy

16. Warranty Replacement Shipping

Warranty replacement shipments, when approved, are coordinated in accordance with the relevant manufacturer’s or supplier’s warranty process. Supporting documents, photos, troubleshooting, serial number information, or return of the original item may be required. Replacement delivery timing will be confirmed when the claim is approved.

17. Contact Ice Maker Supply

For shipping questions, freight arrangements, order status, delivery damage, or tracking support, please contact us and include your order number if you already placed an order.

Email: support@icemakersupply.com

Phone: +1 (727) 285-2572

Website: https://icemakersupply.com

Scotsman KBT38 Bin Top Adapter Kit - 22-Inch Nugget or Flake Machine Description

Scotsman KBT38 - Centered Bin-Top Kit for One 22-Inch Nugget or Flake Ice Machine on a B948S Bin

The Scotsman KBT38 is a bin-top adapter kit for installing one compatible 22-inch-wide modular nugget or flake ice machine on a Scotsman B948S storage bin. The two filler plates close the open bin-top space on the left and right sides when the machine is centered over the 48-inch-wide bin.

The kit includes two filler plates, two bolts, two washers and a tube of food-grade silastic sealant. Each filler plate has a specific left or right orientation, determined by the insulation attached to its underside. Correct placement keeps the insulation nearest the ice machine and supports a close fit at the machine base.

After the machine is centered, the filler plates slide into position and are secured at the rear with the supplied bolts and washers. A bead of the included sealant is applied where each filler plate meets the machine to close the joint. The machine is then secured using the brackets and bolts supplied with the ice maker.

KBT38 is intended for a single approved machine on the B948S. Installations using two 22-inch machines side by side require the separately specified KBT38-2X arrangement.

Key Features

  • Fits one compatible 22-inch modular nugget or flake ice machine on a B948S bin
  • Centers the machine on the 48-inch-wide storage bin
  • Includes dedicated left and right filler plates
  • Insulated filler-plate construction supports correct fitment
  • Includes two bolts and two washers
  • Includes food-grade silastic sealant
  • Single-machine kit; dual-machine installations use KBT38-2X

Best For

Commercial nugget- or flake-ice systems that pair one approved 22-inch Scotsman modular head with a B948S storage bin and require a centered factory bin-top installation.

Full Specifications

Brand Scotsman
Model KBT38
Product Type Bin-top adapter and filler-panel kit
Compatible Machine Format One approved 22-inch modular nugget or flake ice machine
Compatible Bin Scotsman B948S
Machine Position Centered
Included Components Two filler plates, two bolts, two washers and food-grade silastic sealant
Dual-Machine Kit KBT38-2X, sold separately
Ice Production None - installation accessory only

Installation and Compatibility Notes

  • Orient the left and right filler plates so their underside insulation is closest to the machine.
  • Center the machine over the bin before positioning the filler plates.
  • Use the brackets and bolts supplied with the ice machine to secure the head.
  • Apply the included sealant along the top edge of each filler plate next to the machine.
  • Installation should follow Scotsman instruction 17-3303-01.

Scotsman KBT38 Bin Top Adapter Kit - 22-Inch Nugget or Flake Machine Resources

Scotsman KBT38 Bin Top Adapter Kit - 22-Inch Nugget or Flake Machine Buying Guide

Quick Answer: The Scotsman KBT38 is a bin-top kit for an approved single 22-inch-class head on a B948S bin. It provides filler plates around a centered head. Do not confuse it with KBT38-2X, the separately specified two-head arrangement. Check the exact head manual because approved cuber applications extend beyond the nugget/flake wording in the original kit instructions.

Who should consider this product

This kit is useful when a narrow approved head is paired with the wider reserve of a B948S. The reason to choose the wider bin should come from peak storage demand and the available space. The adapter does not increase the head’s production or establish that a larger bin can be filled within your operating schedule.

Key buying facts

Item

Published detail

Bin application

B948S for the reviewed approved combinations

Configuration

One centered approved 22-inch-class head

Documented contents

Two filler plates, two bolts, two washers and sealant

Separate arrangement

KBT38-2X for specified two-unit applications

Ice production or storage

None; accessory only

The main buying decision

The number of heads is a purchase-critical distinction. A photograph of two machines on a wide bin does not establish that the single-machine KBT38 is the correct kit. Have the supplier write the number of heads, complete model numbers, bin model and kit number on the quotation. Verify whether the proposed system uses the same ice type and approved control arrangement.

For an approved single 22-inch configuration, B948S plus KBT38 totals $2,446.74 at the checked prices. B842S plus KBT39 totals $2,275.99. The difference is $170.75 for the bin-and-kit subtotal, before the head and installation. Compare whether the larger bin’s extra reserve and width solve a measured need.

Installation and fit checks

The instruction sheet gives the filler plates a left/right orientation based on the underside insulation. It also distinguishes supplied fasteners from the brackets and bolts shipped with the ice machine. Have the installer check both packages and the mounting instructions before installation day. Correct sealing is part of the arrangement; improvised panels are not a substitute for a missing approved component.

Compare the correct arrangement

The reviewed Elite cuber manual lists KBT38 for its approved single 22-inch families on B948S and separately identifies the two-unit arrangement. Use those family-specific entries for cuber claims. If you change to a designated 30-inch head, review KBT22B rather than assuming KBT38 can be reused.

Plan the complete purchase

Retain access to the head, bin door and food-contact surfaces after assembly. Ask for exact accessory return terms, especially if the kit will be ordered before final head selection. Confirm current package contents and written warranty coverage. A kit’s cost is small compared with the system, but a missed configuration detail can delay commissioning.

Manufacturer reference: Matching installation instructions.

Head compatibility: Elite cuber application table, printed page 3. Confirm the exact equipment revision.

Buyer questions

Is KBT38 the same as KBT38-2X?

No. Confirm the separately specified single-head or two-head configuration.

Can KBT38 serve a 30-inch cuber on B948S?

The reviewed designated 30-inch cuber entries use KBT22B. Check the exact model table.

Are all mounting parts in this kit?

The instructions also refer to brackets and bolts supplied with the ice machine. Confirm both packages.

Request a verified quote

Send the full head and bin model numbers, available space and installation location. Ask Ice Maker Supply for a KBT38 quote with confirmed compatibility, included components, delivery services and current lead time.

Shipping Policy

Ice Maker Supply ships commercial ice makers, ice storage bins, dispensers, filters, accessories, and related equipment through manufacturers, authorized distributors, fulfillment facilities, and parcel or freight carriers. The following terms explain delivery estimates, shipping coverage, freight service, and how to receive an order safely.

1. Where We Ship

We currently ship to eligible street addresses in the 48 contiguous United States. We do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, international destinations, or P.O. boxes.

Delivery to rural, remote, construction, or limited-access locations may require extra coordination or may not be available for certain equipment. If a location cannot be serviced, we will contact you to review the options, including cancellation and refund when appropriate.

2. Free Standard Shipping & Additional Charges

Free standard shipping is available for qualifying products and eligible delivery addresses within the contiguous United States, as shown on the product page or at checkout. If a product does not qualify, the applicable shipping charge will be shown during checkout or in a written quotation before you complete the purchase.

Free standard shipping does not automatically include the services below, which may incur additional charges when requested or required:

  • Liftgate unloading when the receiving location does not have a suitable loading dock or forklift.
  • Inside delivery, room placement, unpacking, assembly, or installation.
  • Residential, remote-area, limited-access, special-appointment, or other carrier accessorial services.
  • Redelivery, storage, or address-reassignment charges caused by delivery access or receiving issues.

We will explain required additional shipping services or charges before arranging them and obtain your approval when applicable. Fees or exclusions shown in a product-specific quotation take precedence over general offers.

3. Order Processing & Estimated Delivery

Estimated standard delivery: 5–7 business days for eligible, in-stock products under normal shipping conditions.

This 5–7-business-day estimate is measured from order confirmation and successful payment verification (whichever occurs later) to expected delivery. It includes ordinary processing and transportation; processing time is not added again on top of this estimate.

Business days are Monday through Friday, excluding major U.S. holidays. Orders placed outside normal business hours may begin processing on the next business day. Shipment and arrival can vary with product availability, warehouse location, freight schedules, and destination.

The 5–7-business-day estimate does not apply to backorders, special orders, made-to-order items, products with a longer published lead time, or shipments requiring exceptional freight arrangements. Large freight shipments and remote destinations may take longer. Any different timeline shown on an individual product page or provided in writing for your order takes precedence.

Delivery dates are estimates, not guaranteed arrival dates. Please schedule equipment installers only after delivery and inspection.

4. Parcel Shipping & Freight Delivery

Smaller items may arrive by parcel carrier. Larger or heavier ice machines, bins, and commercial equipment often ship on pallets through a freight carrier.

Unless a different service is confirmed in writing, standard freight delivery is generally to an accessible truckside, curbside, or receiving/loading area. It does not include carrying equipment inside the property, placement in a kitchen or storage room, unpacking, disposal of packaging, or installation.

The receiving location must be accessible to the assigned carrier and must have an appropriate unloading plan. Let us know before shipment if you do not have a loading dock or forklift.

5. Liftgate, Residential & Limited-Access Delivery

A liftgate is a platform used to lower certain freight items from the truck to ground level. It may be necessary when the receiving location lacks a suitable loading dock or forklift. Liftgate service must be requested before dispatch and is subject to carrier availability, weight, size, and any applicable fee.

Residential addresses, schools, churches, construction sites, storage sites, and other restricted-access locations may have special freight requirements. Not all shipments can be delivered by liftgate. Contact us before ordering if your unloading conditions are uncertain.

6. Delivery Appointments & Receiving Requirements

Some freight carriers will call to schedule delivery. Please provide an accurate phone number and a receiving contact who can be available during the carrier’s delivery window.

Delivery windows depend on the carrier and are not guaranteed unless expressly confirmed. If the carrier cannot deliver because the recipient is unavailable, the location is inaccessible, or suitable unloading arrangements are missing, redelivery or storage fees may apply.

7. Shipping Confirmation & Tracking

We will provide shipping confirmation and available tracking details after the order has been handed to the shipping carrier and the information becomes available. Freight shipments may use a PRO number or other freight reference instead of a parcel tracking number.

Tracking information may take time to update after dispatch. If your shipment shows no movement for more than five business days, contact us so we can investigate with the carrier or shipping warehouse.

8. Orders Arriving in Multiple Shipments

An ice machine head, bin, dispenser, water filter, accessory, or replacement part may ship separately, especially when the products come from different facilities or suppliers. Each shipment may have its own tracking number and arrival date.

9. Inspecting Freight at Delivery

Commercial equipment should be inspected before signing the carrier’s delivery receipt whenever reasonably possible. We recommend that you:

1.  Confirm the correct number of cartons or pallets and look for missing items.

2.  Examine the packaging for tears, punctures, crushed corners, moisture, or broken pallets.

3.  Check accessible equipment surfaces for visible damage, and photograph any concerns.

4.  Write clear notes describing visible damage or shortages on the carrier’s delivery receipt before signing.

5.  Retain the receipt, photographs, and original packaging until the equipment is checked.

If there is serious visible damage, document it and contact us immediately for guidance. Do not accept a badly damaged shipment without noting the condition on the receipt. An unqualified signature may make the freight claim process more difficult, but does not override applicable legal rights.

10. Damaged, Missing, or Incorrect Products

If equipment arrives damaged, an item is missing, or a different model is delivered, contact us promptly, preferably within one business day of delivery or as soon as the issue is discovered. This is a request for fast reporting to help preserve carrier and supplier claim evidence, not a waiver of your rights.

Please send your order number, model details, photos of the product and packaging, a description of the problem, delivery receipt notes (if available), and the serial number if relevant.

Do not install or use visibly damaged equipment before contacting us. Keep the packaging. We will coordinate with the relevant shipping, warehouse, or manufacturing partner to investigate and arrange an appropriate resolution.

11. Delays, Backorders & Special Orders

Inventory, manufacturer production, payment verification, holiday schedules, weather, and carrier operations can affect fulfillment. If we determine that an order cannot be shipped within the applicable communicated shipment timeframe, we will notify you and offer the shipment-delay, cancellation, and refund options required by applicable law.

We will not substitute a materially different model without your approval. For backordered or made-to-order items, we will communicate the available lead-time information before proceeding when possible.

12. Address Changes, Redelivery & Returned Shipments

Please confirm your complete shipping address, business name, suite number, ZIP code, telephone number, and any receiving restrictions at checkout. Contact us immediately if a correction is needed. Changes after dispatch may be unavailable or may incur a carrier reconsignment fee.

Returned-to-sender orders or refused deliveries may require review and additional transportation charges when the issue is caused by an incorrect address, unavailable recipient, or customer-requested change. We will explain the available options, subject to the order’s circumstances and applicable law.

13. Lost Shipments or Orders Marked Delivered

If tracking shows “Delivered” but the equipment has not arrived, contact us as soon as possible. We will review the shipment record, carrier proof of delivery, delivery address, and any signature information with the carrier or fulfillment partner.

If a shipment is confirmed lost or misdelivered, we will work toward a suitable resolution, including replacement or refund as appropriate under the order circumstances and applicable law.

14. Expedited Shipping

Expedited shipping is not currently offered as a standard checkout service. If you have an urgent project, contact us before ordering so we can check current stock and provide a realistic shipping estimate.

15. Cancellations, Refused Deliveries & Returns

For cancellations or voluntary returns, please review our Refund Policy before shipping any item back. Most eligible unused and uninstalled products may qualify for a return request within 30 days of delivery, subject to authorization and the conditions stated in that policy.

If a shipment is refused for a reason unrelated to shipping damage, an incorrect item, or our error, applicable return freight or handling charges may apply. Please contact us before refusing a shipment whenever possible.

Refund Policy: https://icemakersupply.com/policies/refund-policy

16. Warranty Replacement Shipping

Warranty replacement shipments, when approved, are coordinated in accordance with the relevant manufacturer’s or supplier’s warranty process. Supporting documents, photos, troubleshooting, serial number information, or return of the original item may be required. Replacement delivery timing will be confirmed when the claim is approved.

17. Contact Ice Maker Supply

For shipping questions, freight arrangements, order status, delivery damage, or tracking support, please contact us and include your order number if you already placed an order.

Email: support@icemakersupply.com

Phone: +1 (727) 285-2572

Website: https://icemakersupply.com

  • 5 stars: 6 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
Z
Zeke

Simple part, but it worked exactly as it should.

M
Martin Lowe

We were expecting a little adjustment during install, but everything lined up right away. Feels sturdy once it’s mounted.

C
Clive

Dropped into place with no hassle. Nice clean fit.

S
Stefan

Straightforward part. Good fit, sealed up nicely, and did exactly what we needed.

R
Roland Meyer

The adapter feels solid and lined everything up the way it should. Much better than trying to make a generic piece work.

Q
Quincy

Fit clean and didn’t need any extra tweaking. Made the install pretty painless.

Frequently Asked Questions

What is the Scotsman KBT38 Bin Top Adapter Kit - 22-Inch Nugget or Flake Machine used for?

It is a model-specific bin-top adapter that mounts a 22-inch-wide by 24-inch-deep nugget or flake ice head centered on a Scotsman B842 storage bin. It closes unused bin-top space and creates a finished transition so harvested ice drops into the correct opening.

Is the Scotsman KBT38 adapter kit a universal fit?

No. It is not universal. Ice heads and bin drop openings can differ even with the same nominal cabinet width, so verify the exact ice-machine model, B842 bin, head position, and any deflector requirements against Scotsman instructions.

What’s included in the Scotsman KBT38 kit?

The kit includes two insulated filler plates, two mounting straps, and food-grade RTV sealant. Apply the sealant only where indicated in the official Scotsman installation instructions.

How should the adapter plates and ice head be positioned?

Center the ice head between the model-specific left and right insulated filler plates. The filler panels create a supported transition around the modular head and should not obstruct or sit beneath an unsupported cabinet edge.

Do I need to seal anything during installation, and what material is used?

Yes. Use the supplied food-grade RTV sealant only in the locations specified in Scotsman’s instructions to close seams around the machine and filler panels. After installation, confirm the seams are sealed and that ice falls freely into the bin.

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