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Hoshizaki C-80BAK Undercounter Cubelet Ice Maker - 92 lb/Day with 27 lb Bin, Air-Cooled

Brand:Hoshizaki
Model:C-80BAK
Cubelet Ice Air-Cooled Up to 92 lb/day 14-7/8 in. Wide 27 lb Built-In Bin
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The Hoshizaki C-80BAK is an air-cooled undercounter cubelet ice maker producing up to 92 lb/day at 70°F air/50°F water with 27 lb of built-in storage. Front airflow and a narrow cabinet suit compact beverage spaces.

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Stainless steel refrigerator with Hoshizaki logo on a white background

Hoshizaki C-80BAK Undercounter Cubelet Ice Maker - 92 lb/Day with 27 lb Bin, Air-Cooled

Regular price $4,610.00
Sale price $4,610.00 Regular price $9,220.00
Unit price

Hoshizaki C-80BAK Undercounter Cubelet Ice Maker - 92 lb/Day with 27 lb Bin, Air-Cooled Description

Hoshizaki C-80BAK — Undercounter Cubelet Ice Production with Built-In Storage

Bring mini cubelet ice to a compact wet bar or hospitality counter. At less than 15 inches wide and 33-1/2 inches high, this self-contained model fits an undercounter layout while keeping a useful reserve of ice behind its stainless steel door. The Hoshizaki C-80BAK undercounter cubelet ice maker produces up to 92 lb per 24 hours at 70°F air/50°F water. At 90°F air/70°F water, its rated output is 65 lb per day. The built-in bin holds up to 27 lb of ice.

Mini cubelet ice offers a small, nugget-style format for iced beverages and customers who prefer chewable ice. The narrow undercounter cabinet makes this format accessible at the point of use, while its front airflow avoids relying on side ventilation. The power switch can be reached without panel removal, and the water circuit can be disassembled for routine cleaning.

A full-length stainless steel handle provides access to the bin. The standard cabinet is 33-1/2 in. high, so verify the finished counter opening before installation. The model uses R290 refrigerant and is ENERGY STAR qualified. UL outdoor approval does not remove the specified ambient-temperature limits or the need for proper utility connections.

The cabinet dimensions are 14-7/8 × 22-5/8 × 33-1/2 in. (excluding handle) (W × D × H). Electrical service is 115V/60Hz/single phase with a 15A circuit/fuse rating. Leave space at the rear for water and drain connections and at least 15 in. in front for service. Install on a firm, level foundation away from ovens, grills and other high-heat equipment. Production changes with room and inlet-water temperatures, so size the installation using the hotter-condition output as well as the maximum rating.

Key Features

  • Up to 92 lb/day at 70°F air/50°F water
  • 27 lb built-in ice storage
  • Mini cubelet ice with integrated 27 lb storage
  • Front-in, front-out airflow for undercounter applications
  • Water circuit disassembles for cleaning
  • Power switch accessible without removing a panel
  • 6-ft power cord with NEMA 5-15 plug
  • UL approved for outdoor use within specified operating limits
  • Full-length stainless steel door handle
  • R290 hydrocarbon refrigerant

Best For

Hospitality suites, wet bars, office beverage spaces and compact counter installations that need cubelet ice close to the point of service.

Full Specifications

Specification Detail
Brand Hoshizaki
Model C-80BAK
Equipment type Undercounter ice maker with built-in bin
Ice type Cubelet Ice
Cooling Air-cooled
Production at 70°F air / 50°F water 92 lb/24 hr
Production at 90°F air / 70°F water 65 lb/24 hr
Storage 27 lb built-in bin
Dimensions (W × D × H) 14-7/8 × 22-5/8 × 33-1/2 in. (excluding handle)
Electrical 115V / 60Hz / 1 phase; 2.8A
Circuit / maximum fuse 15A
Energy use at 90°F / 70°F 8.5 kWh per 100 lb
Potable water use at 90°F / 70°F 12 gal per 100 lb
Heat rejection 1,400 BTU/hr
Refrigerant R290; 1.9 oz. charge
Water inlet 1/2-in. FPT; minimum 1/4-in. nominal ID supply tubing
Drain 1/2-in. FPT; minimum 1/2-in. nominal ID drain piping
Ambient temperature 45–100°F
Water temperature 45–90°F
Water pressure 10–113 PSIG
Net / shipping weight 125 / 134 lb
Power cord 6 ft; NEMA 5-15

Warranty

  • 2 years parts and labor on the entire machine
  • 1 year parts and labor on the optional HS-5061 drain pump assembly

Manufacturer coverage applies in the United States, Canada, Puerto Rico and U.S. territories, subject to Hoshizaki's warranty terms.

Installation and Maintenance Notes

  • Leave space at the rear for water and drain connections and at least 15 in. in front for service. Install on a firm, level foundation away from ovens, grills and other high-heat equipment.
  • Connect to a potable cold-water supply and suitable drain. Follow the manufacturer's installation instructions and applicable local codes.
  • An optional HS-5061 drain pump assembly is available when the installation requires pumped drainage.
  • Keep ventilation paths clear and follow the specified cleaning and sanitizing schedule. Automatic control and flushing features do not eliminate routine maintenance.

Hoshizaki C-80BAK Undercounter Cubelet Ice Maker - 92 lb/Day with 27 lb Bin, Air-Cooled Features

Hoshizaki C-80BAK Undercounter Cubelet Ice Maker - 92 lb/Day with 27 lb Bin, Air-Cooled Resources

Hoshizaki C-80BAK Undercounter Cubelet Ice Maker - 92 lb/Day with 27 lb Bin, Air-Cooled Buying Guide

Quick Answer

The Hoshizaki C-80BAK is a compact self-contained ice machine that makes cubelet ice — Hoshizaki’s soft, chewable nugget-style format — and stores it in a built-in 27 lb bin. Hoshizaki rates it at 92 lb per 24 hours at 70°F air and 50°F water, and 65 lb per 24 hours at 90°F air and 70°F water. At 14-7/8 in. wide and 33-1/2 in. tall it genuinely fits under a counter, needs no side or top clearance, and is UL approved for outdoor use. It plugs into a standard 115V outlet. Its main limitations are the 27 lb bin and a two-year warranty.

Hoshizaki C-80BAK At a Glance

Specification

Verified value

Brand

Hoshizaki

Model

C-80BAK

Machine type

Self-contained cubelet ice machine with built-in storage bin

Ice type

Mini cubelet — soft, chewable nugget-style ice, approximately 5/8 in. high x 1/2 in. side x 3/8 in. base x 1/4 in. wide

Cooling type

Air-cooled, front-in / front-out airflow

Maximum production

92 lb / 24 hr at 70°F air, 50°F water

Rated production

65 lb / 24 hr at 90°F air, 70°F water

Storage capacity

27 lb built-in bin

Dimensions

14-7/8 in. W x 22-5/8 in. D x 33-1/2 in. H, excluding the handle

Weight

125 lb net / 134 lb shipping

Electrical requirement

115V / 60 Hz / 1 phase; 2.8 A; 15 A minimum circuit ampacity and maximum fuse or HACR breaker; 104–127V range

Power connection

6 ft cord with a NEMA 5-15P three-prong grounding plug; independent power supply required and extension cords prohibited

Water connection

1/2 in. FPT inlet; minimum 1/4 in. nominal ID copper supply tubing; 10–113 PSIG

Drain type

Gravity drain, 1/2 in. FPT, minimum 1/2 in. nominal ID hard pipe, 1/4 in. per foot fall with a vented tee and a 2 in. air gap. An optional HS-5061 drain pump assembly is available.

Refrigerant

R290 hydrocarbon, 1.9 oz. (54 g) charge

Energy use

8.5 kWh per 100 lb of ice at 90°F/70°F

Potable water use

12 gal per 100 lb of ice at 90°F/70°F

Heat rejection

1,400 BTU/hr

Clearance

No side or top clearance required; 15 in. at the front for service, plus space at the rear for water and drain connections

Installation approval

Approved for indoor or outdoor use (UL); built-in and undercounter installations both approved, at floor level on a finished floor

Operating limits

Air 45–100°F; water 45–90°F; not for use above 6,561 ft (2,000 m) elevation

ADA compliance

The standard C-80BAK is not ADA compliant. Hoshizaki offers the C-80BAK-AD at 31-1/2 in. for ADA-compliant installations.

Warranty

2 years parts and labor on the entire machine; 1 year parts and labor on the optional HS-5061 drain pump assembly

Certifications

ENERGY STAR, NSF, UL (including Health Effects), Georgia Made

Bin included

Yes — built in, 27 lb

Best suited for

Offices and break rooms, hotel suites and guest floors, clinics and dental practices, small bars and cafés, and outdoor kitchens needing roughly 40–65 lb of chewable ice per day


Who Should Buy the Hoshizaki C-80BAK?

The C-80BAK answers a narrow question well: where do you put chewable ice when there is almost no room and possibly no roof? At 14-7/8 in. wide and 33-1/2 in. tall it is the only machine in this catalog that genuinely fits a standard undercounter opening — most commercial "undercounter" machines stand 39 in. on their legs and do not. It needs no side or top clearance at all. And it is UL approved for outdoor use, which very few commercial ice machines are.

That combination points to specific buyers: offices and break rooms, hotel suites and guest-floor stations, clinics, dental practices and medical offices, small bars and coffee counters with a 15-inch gap, and covered outdoor kitchens and patio bars. Cubelet ice is soft and chewable, absorbs flavour from the drink around it, and packs densely — which is why it is popular in healthcare, in soft-drink service and with customers who like to eat the ice.

Two practical details make it easier to place than most machines. The door is field-reversible, so the swing can be set to suit the cabinet run rather than the other way round. And the R290 charge is only 1.9 oz., which gives a minimum room floor area requirement of 27.8 sq. ft. — small enough that a compact office nook or a guest-floor alcove qualifies. If you are weighing chewable ice against a conventional cube, the commercial nugget ice machines collection shows what the format looks like at larger sizes.

Who Should Consider Another Model?

This machine is priced and specified for its format and its placement flexibility, not for volume. Five situations point elsewhere.

  • You need meaningful daily volume. At 65 lb per 24 hours rated, the C-80BAK costs roughly $71 per pound of rated daily capacity. The Scotsman UC2024SAX-1 works out around $17 per pound of capacity — roughly a quarter as much. If chewable ice is not the reason you are buying, this is an expensive way to buy ice.

  • Your peak draw exceeds what a 27 lb bin can cover. Storage is 42 percent of the rated daily production, and 27 lb is not much ice. The arithmetic is below.

  • You need a drain pump. The C-80BAK drains by gravity; the HS-5061 drain pump is an optional assembly, not standard. Both of the closest competing machines in this size class include a pump. If your site has no gravity drain, budget for the accessory and confirm availability before ordering.

  • You need ADA compliance. The standard C-80BAK at 33-1/2 in. is not ADA compliant. Hoshizaki makes the C-80BAK-AD at 31-1/2 in. for that purpose. If your project is subject to accessibility review, specify the -AD variant rather than assuming this one qualifies.

  • You want the longest warranty in the class. Two years parts and labor is shorter than the three-plus-five schedules on Hoshizaki’s cube machines, and shorter than the competing ICETRO nugget unit. It is longer than the competing Scotsman gourmet machine. Compare coverage, not brand reputation.

One more constraint that rarely appears on a spec sheet: Hoshizaki states the machine is not for use above 6,561 ft (2,000 m) elevation. That rules out parts of Colorado, Utah, Wyoming and New Mexico, and is worth checking before a mountain-resort installation.

Maximum Output vs Real-World Production

Two production figures exist for this machine, and only one of them appears on most listings. The larger is measured under favourable laboratory conditions; the smaller is measured at conditions much closer to a working room.

Test condition

Air temperature

Water temperature

Published production

Catalog maximum (ideal)

70°F

50°F

92 lb / 24 hr

Warm-conditions rating

90°F

70°F

65 lb / 24 hr

The gap is 27 lb per 24 hours, or about 29 percent of the maximum — the widest proportional drop of any machine reviewed in this series. Hoshizaki publishes only these two data points, so any figure quoted for an intermediate condition is an interpolation rather than a manufacturer specification. Plan around 65 lb. This matters more here than on a larger machine, because most retail listings for the C-80BAK quote only the 92 lb figure, and a buyer sizing from that number will over-estimate what arrives by nearly a third.

What moves production up or down

  • Ambient air temperature. The machine is rated for 45–100°F and output falls steadily across that range. This is the dominant factor for an outdoor installation, where summer afternoons sit at the top of the range.

  • Incoming water temperature. Water arriving at 70°F carries more heat to remove than water at 50°F. Long uninsulated supply runs raise inlet temperature measurably.

  • Front air path. All intake and all discharge happen at the front. No side or top clearance is required, but the front must stay clear — a trolley, a bin or a decorative panel across the grille does what poor ventilation does to a conventional machine.

  • Auger and bearing condition. Cubelet ice is extruded by an auger inside an evaporator cylinder, and that mechanism has wearing parts — bearings, a mechanical seal and the auger itself all appear in Hoshizaki’s maintenance schedule. Worn components cost output before they cost a callout.

  • Water quality and scale. Scale on the evaporator cylinder lengthens freeze time and reduces yield. Cubelet machines are sensitive to it because the ice forms against and is scraped from that surface continuously.

The article on how hot kitchens affect commercial ice machine production covers the ambient relationship in more depth. Daily production cannot be guaranteed for any installation; verify actual harvest after commissioning.

Understanding the Built-In Storage Capacity

The C-80BAK stores 27 lb of ice. On a machine this size that number, rather than the production figure, is what most often disappoints buyers.

Storage against demand: the arithmetic

Production is how much ice arrives across a full day; storage is how much is available at one moment. At the 65 lb per 24 hour rating, average replenishment works out to 65 ÷ 24 = about 2.7 lb per hour, assuming the machine runs continuously and the bin control has not stopped it because the bin is full.

So a bin that is full at the start of a session supports 27 lb of draw immediately, plus roughly 2.7 lb for each hour that follows — about 38 lb across four hours and about 43 lb across six. To put that in everyday terms, a 27 lb bin is roughly two full ice buckets. For an office, a clinic waiting room or a hotel guest floor where people take a cup at a time across the day, that is ample. For a bar service or a catering setup that wants ice in volume at a fixed moment, it is not.

The practical conclusion: on the C-80BAK the bin is the constraint, not the machine. Storage is 42 percent of the rated daily production, and the absolute number is small. If your demand arrives in a block rather than spread across the day, either plan to hold ice in an insulated transport bin ahead of the peak, or choose a machine with more storage.

Published bin capacities are volumetric ratings rather than measurements of how much ice staff will actually scoop out. Ice mounds unevenly under the drop point and corners go unused, so treat 27 lb as the ceiling and plan against something below it.

Installation Requirements

These are the manufacturer-published requirements for the C-80BAK. Placement is unusually flexible; the drain is where projects stall.

Electrical

  • 115V, 60 Hz, single phase; operating voltage range 104–127V.

  • 2.8 A running current; 15 A minimum circuit ampacity and 15 A maximum fuse or HACR-type breaker.

  • A 6 ft cord with a NEMA 5-15P three-prong grounding plug is supplied. Hoshizaki requires an independent power supply of proper capacity and prohibits extension cords.

  • The cord must not be altered, pinched, bundled or weighed down — relevant when the machine is pushed back into a cabinet.

Water and drain

  • Potable cold water inlet, 1/2 in. FPT connection, fed by a minimum 1/4 in. nominal ID copper tubing run or equivalent. A shut-off valve and a drain valve are required.

  • Supply pressure between 10 and 113 PSIG.

  • Gravity drain, 1/2 in. FPT, minimum 1/2 in. nominal ID hard pipe — a smaller drain than the 3/4 in. required by the cube machines in this catalog, which can simplify a retrofit.

  • Horizontal drain runs need a fall of 1/4 in. per foot with a vented tee, and a minimum 2 in. vertical air gap above the floor drain. Hoshizaki states the drain line should not be piped directly to the sewer system.

  • Where no gravity drain is available, the optional HS-5061 drain pump assembly is the manufacturer’s solution. It is not supplied with the machine and carries a shorter one-year warranty than the machine itself.

Location, clearance and outdoor use

  • No side or top clearance is required. Allow 15 in. at the front for service access, plus enough space at the rear for the water and drain connections.

  • Both built-in and undercounter installations are approved. Hoshizaki specifies installation at floor level on a finished floor, even when the machine sits under a cabinet.

  • Approved for indoor or outdoor use. The UL outdoor listing does not relax the operating limits — ambient must still be 45–100°F and water 45–90°F, and the machine still needs proper utility connections and protection from freezing.

  • Not for use above 6,561 ft (2,000 m) elevation.

  • Site it on a firm, level foundation and away from ovens, grills and other high-heat equipment. Level side to side and front to rear.

  • R290 requirement: a minimum room floor area of 27.8 sq. ft. (2.6 m²). Because the 54 g charge sits below the 114 g threshold, the additional restrictions that apply to larger charges in public corridors and lobbies do not apply here.

Confirm local requirements before you order. Plumbing, electrical, health-department and building-code rules vary by state and municipality, and outdoor installations may bring additional requirements for weather protection, GFCI protection and drainage. Verify what applies at your address with your licensed installer and your local authority having jurisdiction.

Related reading: commercial ice machine electrical requirements, 115V vs 208–230V, and water pressure requirements, PSI, flow and filters.

Operating Cost and Efficiency Considerations

Hoshizaki publishes two consumption figures for the C-80BAK, both measured at 90°F air and 70°F water: 8.5 kWh per 100 lb of ice, and 12 gal of potable water per 100 lb of ice. A worked example, with every assumption stated:

Assumption

Value used

Production

65 lb per day (rated at 90/70), 365 days per year

Electricity rate

$0.15 per kWh — illustrative, not an Ice Maker Supply quote

Water and sewer rate

$0.015 per gallon ($15 per 1,000 gal) — illustrative

Energy consumption

65 ÷ 100 x 8.5 = 5.5 kWh per day

Water consumption

65 ÷ 100 x 12 = 7.8 gal per day

Estimated electricity cost

5.5 x $0.15 = $0.83 per day, about $303 per year

Estimated water cost

7.8 x $0.015 = $0.12 per day, about $43 per year

Estimated combined utility cost

About $346 per year

Substitute your own rates and realistic daily production and the arithmetic holds. The estimate excludes filter cartridges, cleaning chemicals, preventive maintenance labor and the air-conditioning load created by 1,400 BTU/hr of condenser heat — the lowest heat rejection of any machine in this catalog, which is one reason it suits an enclosed office space.

The cubelet trade-off: least water, most electricity

Cubelet ice is made differently from cube ice. Instead of freezing a batch on a plate and releasing it, an auger continuously scrapes and extrudes ice from a chilled evaporator cylinder. That difference shows up clearly in the consumption figures, and it is the most useful thing a buyer can know about running one.

Machine

Ice type

Energy per 100 lb

Water per 100 lb

Utility cost per 100 lb at the rates above

Hoshizaki C-80BAK

Cubelet

8.5 kWh

12 gal

About $1.46

Hoshizaki KM-301BAK

Crescent cube

6.0 kWh

31 gal

About $1.37

Scotsman UC2024SAX-1

Small cube

5.64 kWh

23.7 gal

About $1.20

Hoshizaki KM-622MAK

Crescent cube, modular

5.25 kWh

17 gal

About $1.04

The C-80BAK uses the least water of any machine in this catalog — 12 gal per 100 lb, against 31 gal for the self-contained Hoshizaki KM-301BAK, which is about 61 percent less. It also uses the most electricity per pound, roughly 62 percent more than the modular Hoshizaki KM-622MAK. Because electricity dominates the bill at typical US rates, it still ends up the most expensive of the four to run per pound of ice. Where water is metered aggressively or supply is constrained, the ranking shifts in its favour; where electricity is expensive, it does not.

Two further points. Hoshizaki lists this model as ENERGY STAR certified, so it may qualify for utility rebates in some service territories — check your own utility’s current program list. And the guide to commercial ice machine operating cost treats filters, chemicals and service as separate line items, which matter more on an auger machine than on a cuber.

Cleaning and Maintenance

Hoshizaki states that the C-80BAK must be cleaned and sanitized at least twice a year, with more frequent service required in some conditions. That is twice the minimum interval Hoshizaki sets for its KM cube machines, and the reason is the mechanism: an auger machine has more wetted moving parts than a batch cuber.

  • Cleaning and sanitizing are separate steps. Descaling addresses mineral build-up in the water circuit; sanitizing addresses biological growth. Both are required at each service.

  • The water circuit disassembles for cleaning, which is a genuine design advantage on a machine of this type and makes a thorough service practical rather than aspirational.

  • Wearing parts to plan for. Hoshizaki’s maintenance schedule names the upper bearing in the extruding head, the lower bearing and O-ring, the mechanical seal, the evaporator cylinder and the auger. These are consumable over the life of the machine in a way that a cuber’s evaporator is not, and they should be part of a long-term service budget.

  • Front air filter. All airflow is at the front, so filter condition directly determines output. Check it on a routine monthly schedule in a busy location and more often outdoors.

  • Water quality. Scale on the evaporator cylinder is the main enemy. Hoshizaki lists a matched water filter, H9320-51, for this machine. Cartridges are a recurring consumable, not a one-time purchase.

  • Outdoor installations need more attention. Dust, pollen, insects and weather all load the front air path faster than an indoor location does.

  • Professional service. Sealed-system work on an R290 machine must be carried out by a technician trained and equipped for flammable refrigerants.

Warranty and Service Considerations

Hoshizaki covers the C-80BAK with two years parts and labor on the entire machine, and one year parts and labor on the optional HS-5061 drain pump assembly, valid in the United States, Canada, Puerto Rico and US territories.

Worth knowing if you are cross-shopping Hoshizaki: this is not the KM-series schedule. Hoshizaki’s cube machines carry three years parts and labor plus five years on the evaporator and compressor. The C-80BAK carries two years on everything. That is a real difference on a machine with more wearing parts, and it is easy to miss when comparing within one brand.

Before relying on that coverage, verify five things with the manufacturer or your installer:

  • Installation requirements. Coverage on commercial ice equipment is commonly conditional on installation to the manufacturer’s published specifications, including the drain arrangement and clearance.

  • Outdoor installations specifically. Confirm that an outdoor installation at your site is within the terms, and what weather protection is expected.

  • Registration. Ask whether registration is required and what the deadline is after commissioning.

  • Excluded maintenance and wear parts. Cleaning, descaling, sanitizing and filter replacement are routine maintenance and are typically not warranty items, and auger-machine wear components may be treated separately.

  • Local service availability. Coverage is only useful if an authorized technician is reachable from your address, and R290 adds a training requirement.

For a general comparison of how the major brands structure coverage, see the commercial ice machine warranty guide.

Comparison With Relevant Alternatives

The first three machines below are compact self-contained units in roughly the same 15-inch footprint. The fourth is included deliberately as a reality check on price per pound of capacity.


Hoshizaki C-80BAK

ICETRO IU-0090-ANP

Scotsman CU50PAX-1

Scotsman UC2024SAX-1

Model page

View C-80BAK

View IU-0090-ANP

View CU50PAX-1

View UC2024SAX-1

Current price

$4,610.00

$4,294.00

$3,657.00

$2,772.00

Maximum production

92 lb/24 hr at 70/50

91 lb/24 hr at 70/50

65 lb/24 hr at 70/50

227 lb/24 hr at 70/50

Rated production

65 lb/24 hr at 90/70

67 lb/24 hr at 90/70

49 lb/24 hr at 90/70

166 lb/24 hr, AHRI at 90/70

Ice type

Cubelet — soft, chewable

Nugget — soft, chewable

Gourmet cube, 1 x 1-1/8 x 1-1/4 in.

Small cube, 7/8 x 7/8 x 3/8 in.

Width and height

14-7/8 in. W, 33-1/2 in. H

15 in. W, 34 in. H

14-7/8 in. W, 34-3/8 in. H

24 in. W, 39 in. H

Storage

27 lb

22 lb

26 lb

80 lb

Drain pump

Optional accessory (HS-5061), not included

Built-in DC motor drain pump

Built-in drain pump with 10 ft tube

None — gravity drain

Outdoor approval

UL approved for outdoor use

Not stated on the listing

Not stated on the listing

Not stated on the listing

Warranty

2 yr parts and labor

3 yr parts and labor; 5 yr parts / 3 yr labor compressor

1 yr parts and labor; 5 yr parts compressor

3 yr parts and labor; 5 yr parts compressor

Price per lb of rated daily capacity

About $71

About $64

About $75

About $17

Best use case

Chewable ice in a tight or outdoor location

Chewable ice where a drain pump and longer warranty matter more than outdoor rating

Premium clear cubes for a small bar or suite

Volume cube ice where chewable ice is not required

Price checked on September 18, 2026. Prices and availability may change. Price per pound of rated daily capacity is calculated by dividing the current price by the 90/70 rated production, using the figures published on each product page.

If chewable ice is the requirement, the honest comparison is between the C-80BAK and the ICETRO IU-0090-ANP, and they split the difference. The ICETRO costs $316 less, carries a longer warranty, and includes a drain pump the Hoshizaki charges extra for — a meaningful advantage if your site has no gravity drain. The Hoshizaki holds 5 lb more ice, stands half an inch lower, and is the only one of the two carrying a UL outdoor listing. Choose the ICETRO on running-in cost and drainage flexibility; choose the Hoshizaki if the installation is outdoors, or if the opening height is genuinely tight.

The Scotsman CU50PAX-1 is a different proposition — clear gourmet cubes rather than chewable ice, for a premium bar or hotel suite — and its one-year parts and labor term is the shortest here. The Scotsman UC2024SAX-1 is in the table for perspective: at about $17 per pound of rated capacity against roughly $71, it is around a quarter the cost per pound of ice. That gap is the price of the cubelet format and the compact, outdoor-rated cabinet. If chewable ice is genuinely what your customers or patients want, it can be worth paying; if it is a preference rather than a requirement, it is worth reconsidering.

Browse the wider range of undercounter ice makers and self-contained ice machines, or see the best commercial ice machines by budget for a broader view of what each price band buys.

Before You Buy Checklist

  • Ice type. Confirm chewable cubelet ice is what your customers, staff or patients actually want. It is the reason this machine costs what it does.

  • Daily ice volume. Calculate your requirement, then compare it against 65 lb, not 92 lb.

  • Peak draw. Work out how much ice leaves the bin at once and compare it against 27 lb plus about 2.7 lb per hour.

  • Opening dimensions. 14-7/8 in. W x 22-5/8 in. D x 33-1/2 in. H, excluding the handle. Allow rear space for connections.

  • Front access. 15 in. of clear space at the front for service, and nothing blocking the air grille in normal use.

  • ADA requirements. If the installation is subject to accessibility review, specify the C-80BAK-AD at 31-1/2 in. instead.

  • Door swing. The door is field-reversible — decide which side suits before installation.

  • Power. 115V, dedicated 15 A circuit, standard NEMA 5-15 receptacle within reach of the 6 ft cord. No extension cords.

  • Water connection. Potable cold water, 1/2 in. FPT, minimum 1/4 in. ID supply line, 10–113 PSIG, with shut-off and drain valves.

  • Drain. Gravity drain within reach, 1/2 in. FPT, 1/4 in. per foot fall, vented tee, 2 in. air gap. If not, budget for the HS-5061 drain pump.

  • Outdoor installation. Confirm weather protection, GFCI provision, freeze protection and that ambient stays within 45–100°F year round.

  • Elevation. Confirm the site is below 6,561 ft.

  • Room size. Minimum 27.8 sq. ft. floor area for the R290 charge.

  • Water filtration. Budget for a matched water filter and replacement cartridges. Scale is the main threat to an auger machine.

  • Service plan. Plan two cleaning and sanitizing services a year, and confirm an authorized Hoshizaki technician trained on R290 covers your area.

Frequently Asked Questions

How much ice does the Hoshizaki C-80BAK make in a day?

Hoshizaki publishes 92 lb per 24 hours at 70°F air and 50°F water, and 65 lb per 24 hours at 90°F air and 70°F water. Plan around 65 lb. Most retail listings quote only the 92 lb figure, so it is easy to over-estimate by nearly a third.

What is cubelet ice, and how is it different from nugget ice?

Cubelet is Hoshizaki’s name for its soft, chewable, nugget-style ice. It is made by an auger extruding ice from a chilled cylinder rather than by freezing a batch on a plate, which is why it is soft enough to chew and absorbs the flavour of the drink around it. In practice it serves the same purpose as nugget ice from other brands.

Does the C-80BAK include an ice storage bin?

Yes. Storage is built in — 27 lb behind the stainless steel door. There is no separate bin to buy.

How much ice can I actually draw at once?

The bin holds up to 27 lb — roughly two ice buckets — and the machine replenishes at about 2.7 lb per hour at its 90/70 rating. A bin full at the start of a session therefore covers about 38 lb across four hours.

Will the C-80BAK fit under a standard counter?

Yes. At 33-1/2 in. tall excluding the handle it is genuinely under 34 in., and Hoshizaki approves both built-in and undercounter installation, at floor level on a finished floor. No side or top clearance is required, though 15 in. of front access is needed for service.

Can the C-80BAK be installed outdoors?

It is UL approved for outdoor use. The listing does not relax the operating limits: ambient must stay between 45°F and 100°F, water between 45°F and 90°F, and the machine still needs proper utility connections and protection from freezing. Confirm local requirements for weather protection and GFCI provision.

Does the C-80BAK have a drain pump?

Not as standard. It drains by gravity through a 1/2 in. FPT connection. Hoshizaki offers an optional HS-5061 drain pump assembly for sites without a gravity drain; it is a separate purchase and carries a one-year warranty rather than the machine’s two years.

Is the C-80BAK ADA compliant?

The standard C-80BAK at 33-1/2 in. is not. Hoshizaki makes the C-80BAK-AD at 31-1/2 in. for ADA-compliant installations. If your project is subject to accessibility review, specify the -AD variant.

How often does Hoshizaki say the C-80BAK should be cleaned?

At least twice a year for cleaning and sanitizing, more often in some conditions. That is double the minimum interval Hoshizaki sets for its KM cube machines, because an auger machine has more wetted moving parts. The water circuit disassembles for cleaning.

How does the C-80BAK compare with the ICETRO IU-0090-ANP?

They are closely matched on output — 65 lb against 67 lb at 90/70 — in almost the same footprint. The ICETRO costs $316 less, carries a three-year parts and labor warranty against two, and includes a drain pump. The Hoshizaki holds 5 lb more ice, is half an inch shorter, and is UL approved for outdoor use, which the ICETRO listing does not claim.

Final Buying Recommendation

The Hoshizaki C-80BAK is a specialist machine and should be bought as one. It suits an operation that specifically wants soft, chewable cubelet ice, in a space where almost nothing else fits, and possibly outdoors. Its strengths are genuinely distinctive: a 14-7/8 in. width and a 33-1/2 in. height that actually clear a standard undercounter opening, no side or top clearance requirement, a UL outdoor listing, the lowest water consumption and the lowest heat rejection of any machine in this catalog, a field-reversible door, and a water circuit that comes apart for cleaning.

Its limitations are just as specific. The 27 lb bin is small in absolute terms and covers 42 percent of a rated day. It costs roughly $71 per pound of rated daily capacity, around four times what a conventional cube machine costs on the same basis. It uses more electricity per pound than anything else reviewed here. The warranty is two years, not the three-plus-five you get on Hoshizaki’s cube machines. The drain pump is an optional extra where both close competitors include one. And the standard model is not ADA compliant. Before ordering, confirm four things: that chewable ice is a requirement rather than a preference, your peak draw against 27 lb, the drain arrangement and whether you need the HS-5061 pump, and whether an ADA-compliant height is required.

Check current price and availability on the Hoshizaki C-80BAK product page, request a quote or ask about the drain pump assembly, matched water filtration and the ADA-height variant through the Ice Maker Supply team, and confirm your installation requirements and freight delivery terms before you order. If you are still weighing formats, the full range of commercial ice machines is a useful next step.

Shipping Policy

Ice Maker Supply ships commercial ice makers, ice storage bins, dispensers, filters, accessories, and related equipment through manufacturers, authorized distributors, fulfillment facilities, and parcel or freight carriers. The following terms explain delivery estimates, shipping coverage, freight service, and how to receive an order safely.

1. Where We Ship

We currently ship to eligible street addresses in the 48 contiguous United States. We do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, international destinations, or P.O. boxes.

Delivery to rural, remote, construction, or limited-access locations may require extra coordination or may not be available for certain equipment. If a location cannot be serviced, we will contact you to review the options, including cancellation and refund when appropriate.

2. Free Standard Shipping & Additional Charges

Free standard shipping is available for qualifying products and eligible delivery addresses within the contiguous United States, as shown on the product page or at checkout. If a product does not qualify, the applicable shipping charge will be shown during checkout or in a written quotation before you complete the purchase.

Free standard shipping does not automatically include the services below, which may incur additional charges when requested or required:

  • Liftgate unloading when the receiving location does not have a suitable loading dock or forklift.
  • Inside delivery, room placement, unpacking, assembly, or installation.
  • Residential, remote-area, limited-access, special-appointment, or other carrier accessorial services.
  • Redelivery, storage, or address-reassignment charges caused by delivery access or receiving issues.

We will explain required additional shipping services or charges before arranging them and obtain your approval when applicable. Fees or exclusions shown in a product-specific quotation take precedence over general offers.

3. Order Processing & Estimated Delivery

Estimated standard delivery: 5–7 business days for eligible, in-stock products under normal shipping conditions.

This 5–7-business-day estimate is measured from order confirmation and successful payment verification (whichever occurs later) to expected delivery. It includes ordinary processing and transportation; processing time is not added again on top of this estimate.

Business days are Monday through Friday, excluding major U.S. holidays. Orders placed outside normal business hours may begin processing on the next business day. Shipment and arrival can vary with product availability, warehouse location, freight schedules, and destination.

The 5–7-business-day estimate does not apply to backorders, special orders, made-to-order items, products with a longer published lead time, or shipments requiring exceptional freight arrangements. Large freight shipments and remote destinations may take longer. Any different timeline shown on an individual product page or provided in writing for your order takes precedence.

Delivery dates are estimates, not guaranteed arrival dates. Please schedule equipment installers only after delivery and inspection.

4. Parcel Shipping & Freight Delivery

Smaller items may arrive by parcel carrier. Larger or heavier ice machines, bins, and commercial equipment often ship on pallets through a freight carrier.

Unless a different service is confirmed in writing, standard freight delivery is generally to an accessible truckside, curbside, or receiving/loading area. It does not include carrying equipment inside the property, placement in a kitchen or storage room, unpacking, disposal of packaging, or installation.

The receiving location must be accessible to the assigned carrier and must have an appropriate unloading plan. Let us know before shipment if you do not have a loading dock or forklift.

5. Liftgate, Residential & Limited-Access Delivery

A liftgate is a platform used to lower certain freight items from the truck to ground level. It may be necessary when the receiving location lacks a suitable loading dock or forklift. Liftgate service must be requested before dispatch and is subject to carrier availability, weight, size, and any applicable fee.

Residential addresses, schools, churches, construction sites, storage sites, and other restricted-access locations may have special freight requirements. Not all shipments can be delivered by liftgate. Contact us before ordering if your unloading conditions are uncertain.

6. Delivery Appointments & Receiving Requirements

Some freight carriers will call to schedule delivery. Please provide an accurate phone number and a receiving contact who can be available during the carrier’s delivery window.

Delivery windows depend on the carrier and are not guaranteed unless expressly confirmed. If the carrier cannot deliver because the recipient is unavailable, the location is inaccessible, or suitable unloading arrangements are missing, redelivery or storage fees may apply.

7. Shipping Confirmation & Tracking

We will provide shipping confirmation and available tracking details after the order has been handed to the shipping carrier and the information becomes available. Freight shipments may use a PRO number or other freight reference instead of a parcel tracking number.

Tracking information may take time to update after dispatch. If your shipment shows no movement for more than five business days, contact us so we can investigate with the carrier or shipping warehouse.

8. Orders Arriving in Multiple Shipments

An ice machine head, bin, dispenser, water filter, accessory, or replacement part may ship separately, especially when the products come from different facilities or suppliers. Each shipment may have its own tracking number and arrival date.

9. Inspecting Freight at Delivery

Commercial equipment should be inspected before signing the carrier’s delivery receipt whenever reasonably possible. We recommend that you:

1.  Confirm the correct number of cartons or pallets and look for missing items.

2.  Examine the packaging for tears, punctures, crushed corners, moisture, or broken pallets.

3.  Check accessible equipment surfaces for visible damage, and photograph any concerns.

4.  Write clear notes describing visible damage or shortages on the carrier’s delivery receipt before signing.

5.  Retain the receipt, photographs, and original packaging until the equipment is checked.

If there is serious visible damage, document it and contact us immediately for guidance. Do not accept a badly damaged shipment without noting the condition on the receipt. An unqualified signature may make the freight claim process more difficult, but does not override applicable legal rights.

10. Damaged, Missing, or Incorrect Products

If equipment arrives damaged, an item is missing, or a different model is delivered, contact us promptly, preferably within one business day of delivery or as soon as the issue is discovered. This is a request for fast reporting to help preserve carrier and supplier claim evidence, not a waiver of your rights.

Please send your order number, model details, photos of the product and packaging, a description of the problem, delivery receipt notes (if available), and the serial number if relevant.

Do not install or use visibly damaged equipment before contacting us. Keep the packaging. We will coordinate with the relevant shipping, warehouse, or manufacturing partner to investigate and arrange an appropriate resolution.

11. Delays, Backorders & Special Orders

Inventory, manufacturer production, payment verification, holiday schedules, weather, and carrier operations can affect fulfillment. If we determine that an order cannot be shipped within the applicable communicated shipment timeframe, we will notify you and offer the shipment-delay, cancellation, and refund options required by applicable law.

We will not substitute a materially different model without your approval. For backordered or made-to-order items, we will communicate the available lead-time information before proceeding when possible.

12. Address Changes, Redelivery & Returned Shipments

Please confirm your complete shipping address, business name, suite number, ZIP code, telephone number, and any receiving restrictions at checkout. Contact us immediately if a correction is needed. Changes after dispatch may be unavailable or may incur a carrier reconsignment fee.

Returned-to-sender orders or refused deliveries may require review and additional transportation charges when the issue is caused by an incorrect address, unavailable recipient, or customer-requested change. We will explain the available options, subject to the order’s circumstances and applicable law.

13. Lost Shipments or Orders Marked Delivered

If tracking shows “Delivered” but the equipment has not arrived, contact us as soon as possible. We will review the shipment record, carrier proof of delivery, delivery address, and any signature information with the carrier or fulfillment partner.

If a shipment is confirmed lost or misdelivered, we will work toward a suitable resolution, including replacement or refund as appropriate under the order circumstances and applicable law.

14. Expedited Shipping

Expedited shipping is not currently offered as a standard checkout service. If you have an urgent project, contact us before ordering so we can check current stock and provide a realistic shipping estimate.

15. Cancellations, Refused Deliveries & Returns

For cancellations or voluntary returns, please review our Refund Policy before shipping any item back. Most eligible unused and uninstalled products may qualify for a return request within 30 days of delivery, subject to authorization and the conditions stated in that policy.

If a shipment is refused for a reason unrelated to shipping damage, an incorrect item, or our error, applicable return freight or handling charges may apply. Please contact us before refusing a shipment whenever possible.

Refund Policy: https://icemakersupply.com/policies/refund-policy

16. Warranty Replacement Shipping

Warranty replacement shipments, when approved, are coordinated in accordance with the relevant manufacturer’s or supplier’s warranty process. Supporting documents, photos, troubleshooting, serial number information, or return of the original item may be required. Replacement delivery timing will be confirmed when the claim is approved.

17. Contact Ice Maker Supply

For shipping questions, freight arrangements, order status, delivery damage, or tracking support, please contact us and include your order number if you already placed an order.

Email: support@icemakersupply.com

Phone: +1 (727) 285-2572

Website: https://icemakersupply.com

Hoshizaki C-80BAK Undercounter Cubelet Ice Maker - 92 lb/Day with 27 lb Bin, Air-Cooled Description

Hoshizaki C-80BAK — Undercounter Cubelet Ice Production with Built-In Storage

Bring mini cubelet ice to a compact wet bar or hospitality counter. At less than 15 inches wide and 33-1/2 inches high, this self-contained model fits an undercounter layout while keeping a useful reserve of ice behind its stainless steel door. The Hoshizaki C-80BAK undercounter cubelet ice maker produces up to 92 lb per 24 hours at 70°F air/50°F water. At 90°F air/70°F water, its rated output is 65 lb per day. The built-in bin holds up to 27 lb of ice.

Mini cubelet ice offers a small, nugget-style format for iced beverages and customers who prefer chewable ice. The narrow undercounter cabinet makes this format accessible at the point of use, while its front airflow avoids relying on side ventilation. The power switch can be reached without panel removal, and the water circuit can be disassembled for routine cleaning.

A full-length stainless steel handle provides access to the bin. The standard cabinet is 33-1/2 in. high, so verify the finished counter opening before installation. The model uses R290 refrigerant and is ENERGY STAR qualified. UL outdoor approval does not remove the specified ambient-temperature limits or the need for proper utility connections.

The cabinet dimensions are 14-7/8 × 22-5/8 × 33-1/2 in. (excluding handle) (W × D × H). Electrical service is 115V/60Hz/single phase with a 15A circuit/fuse rating. Leave space at the rear for water and drain connections and at least 15 in. in front for service. Install on a firm, level foundation away from ovens, grills and other high-heat equipment. Production changes with room and inlet-water temperatures, so size the installation using the hotter-condition output as well as the maximum rating.

Key Features

  • Up to 92 lb/day at 70°F air/50°F water
  • 27 lb built-in ice storage
  • Mini cubelet ice with integrated 27 lb storage
  • Front-in, front-out airflow for undercounter applications
  • Water circuit disassembles for cleaning
  • Power switch accessible without removing a panel
  • 6-ft power cord with NEMA 5-15 plug
  • UL approved for outdoor use within specified operating limits
  • Full-length stainless steel door handle
  • R290 hydrocarbon refrigerant

Best For

Hospitality suites, wet bars, office beverage spaces and compact counter installations that need cubelet ice close to the point of service.

Full Specifications

Specification Detail
Brand Hoshizaki
Model C-80BAK
Equipment type Undercounter ice maker with built-in bin
Ice type Cubelet Ice
Cooling Air-cooled
Production at 70°F air / 50°F water 92 lb/24 hr
Production at 90°F air / 70°F water 65 lb/24 hr
Storage 27 lb built-in bin
Dimensions (W × D × H) 14-7/8 × 22-5/8 × 33-1/2 in. (excluding handle)
Electrical 115V / 60Hz / 1 phase; 2.8A
Circuit / maximum fuse 15A
Energy use at 90°F / 70°F 8.5 kWh per 100 lb
Potable water use at 90°F / 70°F 12 gal per 100 lb
Heat rejection 1,400 BTU/hr
Refrigerant R290; 1.9 oz. charge
Water inlet 1/2-in. FPT; minimum 1/4-in. nominal ID supply tubing
Drain 1/2-in. FPT; minimum 1/2-in. nominal ID drain piping
Ambient temperature 45–100°F
Water temperature 45–90°F
Water pressure 10–113 PSIG
Net / shipping weight 125 / 134 lb
Power cord 6 ft; NEMA 5-15

Warranty

  • 2 years parts and labor on the entire machine
  • 1 year parts and labor on the optional HS-5061 drain pump assembly

Manufacturer coverage applies in the United States, Canada, Puerto Rico and U.S. territories, subject to Hoshizaki's warranty terms.

Installation and Maintenance Notes

  • Leave space at the rear for water and drain connections and at least 15 in. in front for service. Install on a firm, level foundation away from ovens, grills and other high-heat equipment.
  • Connect to a potable cold-water supply and suitable drain. Follow the manufacturer's installation instructions and applicable local codes.
  • An optional HS-5061 drain pump assembly is available when the installation requires pumped drainage.
  • Keep ventilation paths clear and follow the specified cleaning and sanitizing schedule. Automatic control and flushing features do not eliminate routine maintenance.

Hoshizaki C-80BAK Undercounter Cubelet Ice Maker - 92 lb/Day with 27 lb Bin, Air-Cooled Buying Guide

Quick Answer

The Hoshizaki C-80BAK is a compact self-contained ice machine that makes cubelet ice — Hoshizaki’s soft, chewable nugget-style format — and stores it in a built-in 27 lb bin. Hoshizaki rates it at 92 lb per 24 hours at 70°F air and 50°F water, and 65 lb per 24 hours at 90°F air and 70°F water. At 14-7/8 in. wide and 33-1/2 in. tall it genuinely fits under a counter, needs no side or top clearance, and is UL approved for outdoor use. It plugs into a standard 115V outlet. Its main limitations are the 27 lb bin and a two-year warranty.

Hoshizaki C-80BAK At a Glance

Specification

Verified value

Brand

Hoshizaki

Model

C-80BAK

Machine type

Self-contained cubelet ice machine with built-in storage bin

Ice type

Mini cubelet — soft, chewable nugget-style ice, approximately 5/8 in. high x 1/2 in. side x 3/8 in. base x 1/4 in. wide

Cooling type

Air-cooled, front-in / front-out airflow

Maximum production

92 lb / 24 hr at 70°F air, 50°F water

Rated production

65 lb / 24 hr at 90°F air, 70°F water

Storage capacity

27 lb built-in bin

Dimensions

14-7/8 in. W x 22-5/8 in. D x 33-1/2 in. H, excluding the handle

Weight

125 lb net / 134 lb shipping

Electrical requirement

115V / 60 Hz / 1 phase; 2.8 A; 15 A minimum circuit ampacity and maximum fuse or HACR breaker; 104–127V range

Power connection

6 ft cord with a NEMA 5-15P three-prong grounding plug; independent power supply required and extension cords prohibited

Water connection

1/2 in. FPT inlet; minimum 1/4 in. nominal ID copper supply tubing; 10–113 PSIG

Drain type

Gravity drain, 1/2 in. FPT, minimum 1/2 in. nominal ID hard pipe, 1/4 in. per foot fall with a vented tee and a 2 in. air gap. An optional HS-5061 drain pump assembly is available.

Refrigerant

R290 hydrocarbon, 1.9 oz. (54 g) charge

Energy use

8.5 kWh per 100 lb of ice at 90°F/70°F

Potable water use

12 gal per 100 lb of ice at 90°F/70°F

Heat rejection

1,400 BTU/hr

Clearance

No side or top clearance required; 15 in. at the front for service, plus space at the rear for water and drain connections

Installation approval

Approved for indoor or outdoor use (UL); built-in and undercounter installations both approved, at floor level on a finished floor

Operating limits

Air 45–100°F; water 45–90°F; not for use above 6,561 ft (2,000 m) elevation

ADA compliance

The standard C-80BAK is not ADA compliant. Hoshizaki offers the C-80BAK-AD at 31-1/2 in. for ADA-compliant installations.

Warranty

2 years parts and labor on the entire machine; 1 year parts and labor on the optional HS-5061 drain pump assembly

Certifications

ENERGY STAR, NSF, UL (including Health Effects), Georgia Made

Bin included

Yes — built in, 27 lb

Best suited for

Offices and break rooms, hotel suites and guest floors, clinics and dental practices, small bars and cafés, and outdoor kitchens needing roughly 40–65 lb of chewable ice per day


Who Should Buy the Hoshizaki C-80BAK?

The C-80BAK answers a narrow question well: where do you put chewable ice when there is almost no room and possibly no roof? At 14-7/8 in. wide and 33-1/2 in. tall it is the only machine in this catalog that genuinely fits a standard undercounter opening — most commercial "undercounter" machines stand 39 in. on their legs and do not. It needs no side or top clearance at all. And it is UL approved for outdoor use, which very few commercial ice machines are.

That combination points to specific buyers: offices and break rooms, hotel suites and guest-floor stations, clinics, dental practices and medical offices, small bars and coffee counters with a 15-inch gap, and covered outdoor kitchens and patio bars. Cubelet ice is soft and chewable, absorbs flavour from the drink around it, and packs densely — which is why it is popular in healthcare, in soft-drink service and with customers who like to eat the ice.

Two practical details make it easier to place than most machines. The door is field-reversible, so the swing can be set to suit the cabinet run rather than the other way round. And the R290 charge is only 1.9 oz., which gives a minimum room floor area requirement of 27.8 sq. ft. — small enough that a compact office nook or a guest-floor alcove qualifies. If you are weighing chewable ice against a conventional cube, the commercial nugget ice machines collection shows what the format looks like at larger sizes.

Who Should Consider Another Model?

This machine is priced and specified for its format and its placement flexibility, not for volume. Five situations point elsewhere.

  • You need meaningful daily volume. At 65 lb per 24 hours rated, the C-80BAK costs roughly $71 per pound of rated daily capacity. The Scotsman UC2024SAX-1 works out around $17 per pound of capacity — roughly a quarter as much. If chewable ice is not the reason you are buying, this is an expensive way to buy ice.

  • Your peak draw exceeds what a 27 lb bin can cover. Storage is 42 percent of the rated daily production, and 27 lb is not much ice. The arithmetic is below.

  • You need a drain pump. The C-80BAK drains by gravity; the HS-5061 drain pump is an optional assembly, not standard. Both of the closest competing machines in this size class include a pump. If your site has no gravity drain, budget for the accessory and confirm availability before ordering.

  • You need ADA compliance. The standard C-80BAK at 33-1/2 in. is not ADA compliant. Hoshizaki makes the C-80BAK-AD at 31-1/2 in. for that purpose. If your project is subject to accessibility review, specify the -AD variant rather than assuming this one qualifies.

  • You want the longest warranty in the class. Two years parts and labor is shorter than the three-plus-five schedules on Hoshizaki’s cube machines, and shorter than the competing ICETRO nugget unit. It is longer than the competing Scotsman gourmet machine. Compare coverage, not brand reputation.

One more constraint that rarely appears on a spec sheet: Hoshizaki states the machine is not for use above 6,561 ft (2,000 m) elevation. That rules out parts of Colorado, Utah, Wyoming and New Mexico, and is worth checking before a mountain-resort installation.

Maximum Output vs Real-World Production

Two production figures exist for this machine, and only one of them appears on most listings. The larger is measured under favourable laboratory conditions; the smaller is measured at conditions much closer to a working room.

Test condition

Air temperature

Water temperature

Published production

Catalog maximum (ideal)

70°F

50°F

92 lb / 24 hr

Warm-conditions rating

90°F

70°F

65 lb / 24 hr

The gap is 27 lb per 24 hours, or about 29 percent of the maximum — the widest proportional drop of any machine reviewed in this series. Hoshizaki publishes only these two data points, so any figure quoted for an intermediate condition is an interpolation rather than a manufacturer specification. Plan around 65 lb. This matters more here than on a larger machine, because most retail listings for the C-80BAK quote only the 92 lb figure, and a buyer sizing from that number will over-estimate what arrives by nearly a third.

What moves production up or down

  • Ambient air temperature. The machine is rated for 45–100°F and output falls steadily across that range. This is the dominant factor for an outdoor installation, where summer afternoons sit at the top of the range.

  • Incoming water temperature. Water arriving at 70°F carries more heat to remove than water at 50°F. Long uninsulated supply runs raise inlet temperature measurably.

  • Front air path. All intake and all discharge happen at the front. No side or top clearance is required, but the front must stay clear — a trolley, a bin or a decorative panel across the grille does what poor ventilation does to a conventional machine.

  • Auger and bearing condition. Cubelet ice is extruded by an auger inside an evaporator cylinder, and that mechanism has wearing parts — bearings, a mechanical seal and the auger itself all appear in Hoshizaki’s maintenance schedule. Worn components cost output before they cost a callout.

  • Water quality and scale. Scale on the evaporator cylinder lengthens freeze time and reduces yield. Cubelet machines are sensitive to it because the ice forms against and is scraped from that surface continuously.

The article on how hot kitchens affect commercial ice machine production covers the ambient relationship in more depth. Daily production cannot be guaranteed for any installation; verify actual harvest after commissioning.

Understanding the Built-In Storage Capacity

The C-80BAK stores 27 lb of ice. On a machine this size that number, rather than the production figure, is what most often disappoints buyers.

Storage against demand: the arithmetic

Production is how much ice arrives across a full day; storage is how much is available at one moment. At the 65 lb per 24 hour rating, average replenishment works out to 65 ÷ 24 = about 2.7 lb per hour, assuming the machine runs continuously and the bin control has not stopped it because the bin is full.

So a bin that is full at the start of a session supports 27 lb of draw immediately, plus roughly 2.7 lb for each hour that follows — about 38 lb across four hours and about 43 lb across six. To put that in everyday terms, a 27 lb bin is roughly two full ice buckets. For an office, a clinic waiting room or a hotel guest floor where people take a cup at a time across the day, that is ample. For a bar service or a catering setup that wants ice in volume at a fixed moment, it is not.

The practical conclusion: on the C-80BAK the bin is the constraint, not the machine. Storage is 42 percent of the rated daily production, and the absolute number is small. If your demand arrives in a block rather than spread across the day, either plan to hold ice in an insulated transport bin ahead of the peak, or choose a machine with more storage.

Published bin capacities are volumetric ratings rather than measurements of how much ice staff will actually scoop out. Ice mounds unevenly under the drop point and corners go unused, so treat 27 lb as the ceiling and plan against something below it.

Installation Requirements

These are the manufacturer-published requirements for the C-80BAK. Placement is unusually flexible; the drain is where projects stall.

Electrical

  • 115V, 60 Hz, single phase; operating voltage range 104–127V.

  • 2.8 A running current; 15 A minimum circuit ampacity and 15 A maximum fuse or HACR-type breaker.

  • A 6 ft cord with a NEMA 5-15P three-prong grounding plug is supplied. Hoshizaki requires an independent power supply of proper capacity and prohibits extension cords.

  • The cord must not be altered, pinched, bundled or weighed down — relevant when the machine is pushed back into a cabinet.

Water and drain

  • Potable cold water inlet, 1/2 in. FPT connection, fed by a minimum 1/4 in. nominal ID copper tubing run or equivalent. A shut-off valve and a drain valve are required.

  • Supply pressure between 10 and 113 PSIG.

  • Gravity drain, 1/2 in. FPT, minimum 1/2 in. nominal ID hard pipe — a smaller drain than the 3/4 in. required by the cube machines in this catalog, which can simplify a retrofit.

  • Horizontal drain runs need a fall of 1/4 in. per foot with a vented tee, and a minimum 2 in. vertical air gap above the floor drain. Hoshizaki states the drain line should not be piped directly to the sewer system.

  • Where no gravity drain is available, the optional HS-5061 drain pump assembly is the manufacturer’s solution. It is not supplied with the machine and carries a shorter one-year warranty than the machine itself.

Location, clearance and outdoor use

  • No side or top clearance is required. Allow 15 in. at the front for service access, plus enough space at the rear for the water and drain connections.

  • Both built-in and undercounter installations are approved. Hoshizaki specifies installation at floor level on a finished floor, even when the machine sits under a cabinet.

  • Approved for indoor or outdoor use. The UL outdoor listing does not relax the operating limits — ambient must still be 45–100°F and water 45–90°F, and the machine still needs proper utility connections and protection from freezing.

  • Not for use above 6,561 ft (2,000 m) elevation.

  • Site it on a firm, level foundation and away from ovens, grills and other high-heat equipment. Level side to side and front to rear.

  • R290 requirement: a minimum room floor area of 27.8 sq. ft. (2.6 m²). Because the 54 g charge sits below the 114 g threshold, the additional restrictions that apply to larger charges in public corridors and lobbies do not apply here.

Confirm local requirements before you order. Plumbing, electrical, health-department and building-code rules vary by state and municipality, and outdoor installations may bring additional requirements for weather protection, GFCI protection and drainage. Verify what applies at your address with your licensed installer and your local authority having jurisdiction.

Related reading: commercial ice machine electrical requirements, 115V vs 208–230V, and water pressure requirements, PSI, flow and filters.

Operating Cost and Efficiency Considerations

Hoshizaki publishes two consumption figures for the C-80BAK, both measured at 90°F air and 70°F water: 8.5 kWh per 100 lb of ice, and 12 gal of potable water per 100 lb of ice. A worked example, with every assumption stated:

Assumption

Value used

Production

65 lb per day (rated at 90/70), 365 days per year

Electricity rate

$0.15 per kWh — illustrative, not an Ice Maker Supply quote

Water and sewer rate

$0.015 per gallon ($15 per 1,000 gal) — illustrative

Energy consumption

65 ÷ 100 x 8.5 = 5.5 kWh per day

Water consumption

65 ÷ 100 x 12 = 7.8 gal per day

Estimated electricity cost

5.5 x $0.15 = $0.83 per day, about $303 per year

Estimated water cost

7.8 x $0.015 = $0.12 per day, about $43 per year

Estimated combined utility cost

About $346 per year

Substitute your own rates and realistic daily production and the arithmetic holds. The estimate excludes filter cartridges, cleaning chemicals, preventive maintenance labor and the air-conditioning load created by 1,400 BTU/hr of condenser heat — the lowest heat rejection of any machine in this catalog, which is one reason it suits an enclosed office space.

The cubelet trade-off: least water, most electricity

Cubelet ice is made differently from cube ice. Instead of freezing a batch on a plate and releasing it, an auger continuously scrapes and extrudes ice from a chilled evaporator cylinder. That difference shows up clearly in the consumption figures, and it is the most useful thing a buyer can know about running one.

Machine

Ice type

Energy per 100 lb

Water per 100 lb

Utility cost per 100 lb at the rates above

Hoshizaki C-80BAK

Cubelet

8.5 kWh

12 gal

About $1.46

Hoshizaki KM-301BAK

Crescent cube

6.0 kWh

31 gal

About $1.37

Scotsman UC2024SAX-1

Small cube

5.64 kWh

23.7 gal

About $1.20

Hoshizaki KM-622MAK

Crescent cube, modular

5.25 kWh

17 gal

About $1.04

The C-80BAK uses the least water of any machine in this catalog — 12 gal per 100 lb, against 31 gal for the self-contained Hoshizaki KM-301BAK, which is about 61 percent less. It also uses the most electricity per pound, roughly 62 percent more than the modular Hoshizaki KM-622MAK. Because electricity dominates the bill at typical US rates, it still ends up the most expensive of the four to run per pound of ice. Where water is metered aggressively or supply is constrained, the ranking shifts in its favour; where electricity is expensive, it does not.

Two further points. Hoshizaki lists this model as ENERGY STAR certified, so it may qualify for utility rebates in some service territories — check your own utility’s current program list. And the guide to commercial ice machine operating cost treats filters, chemicals and service as separate line items, which matter more on an auger machine than on a cuber.

Cleaning and Maintenance

Hoshizaki states that the C-80BAK must be cleaned and sanitized at least twice a year, with more frequent service required in some conditions. That is twice the minimum interval Hoshizaki sets for its KM cube machines, and the reason is the mechanism: an auger machine has more wetted moving parts than a batch cuber.

  • Cleaning and sanitizing are separate steps. Descaling addresses mineral build-up in the water circuit; sanitizing addresses biological growth. Both are required at each service.

  • The water circuit disassembles for cleaning, which is a genuine design advantage on a machine of this type and makes a thorough service practical rather than aspirational.

  • Wearing parts to plan for. Hoshizaki’s maintenance schedule names the upper bearing in the extruding head, the lower bearing and O-ring, the mechanical seal, the evaporator cylinder and the auger. These are consumable over the life of the machine in a way that a cuber’s evaporator is not, and they should be part of a long-term service budget.

  • Front air filter. All airflow is at the front, so filter condition directly determines output. Check it on a routine monthly schedule in a busy location and more often outdoors.

  • Water quality. Scale on the evaporator cylinder is the main enemy. Hoshizaki lists a matched water filter, H9320-51, for this machine. Cartridges are a recurring consumable, not a one-time purchase.

  • Outdoor installations need more attention. Dust, pollen, insects and weather all load the front air path faster than an indoor location does.

  • Professional service. Sealed-system work on an R290 machine must be carried out by a technician trained and equipped for flammable refrigerants.

Warranty and Service Considerations

Hoshizaki covers the C-80BAK with two years parts and labor on the entire machine, and one year parts and labor on the optional HS-5061 drain pump assembly, valid in the United States, Canada, Puerto Rico and US territories.

Worth knowing if you are cross-shopping Hoshizaki: this is not the KM-series schedule. Hoshizaki’s cube machines carry three years parts and labor plus five years on the evaporator and compressor. The C-80BAK carries two years on everything. That is a real difference on a machine with more wearing parts, and it is easy to miss when comparing within one brand.

Before relying on that coverage, verify five things with the manufacturer or your installer:

  • Installation requirements. Coverage on commercial ice equipment is commonly conditional on installation to the manufacturer’s published specifications, including the drain arrangement and clearance.

  • Outdoor installations specifically. Confirm that an outdoor installation at your site is within the terms, and what weather protection is expected.

  • Registration. Ask whether registration is required and what the deadline is after commissioning.

  • Excluded maintenance and wear parts. Cleaning, descaling, sanitizing and filter replacement are routine maintenance and are typically not warranty items, and auger-machine wear components may be treated separately.

  • Local service availability. Coverage is only useful if an authorized technician is reachable from your address, and R290 adds a training requirement.

For a general comparison of how the major brands structure coverage, see the commercial ice machine warranty guide.

Comparison With Relevant Alternatives

The first three machines below are compact self-contained units in roughly the same 15-inch footprint. The fourth is included deliberately as a reality check on price per pound of capacity.


Hoshizaki C-80BAK

ICETRO IU-0090-ANP

Scotsman CU50PAX-1

Scotsman UC2024SAX-1

Model page

View C-80BAK

View IU-0090-ANP

View CU50PAX-1

View UC2024SAX-1

Current price

$4,610.00

$4,294.00

$3,657.00

$2,772.00

Maximum production

92 lb/24 hr at 70/50

91 lb/24 hr at 70/50

65 lb/24 hr at 70/50

227 lb/24 hr at 70/50

Rated production

65 lb/24 hr at 90/70

67 lb/24 hr at 90/70

49 lb/24 hr at 90/70

166 lb/24 hr, AHRI at 90/70

Ice type

Cubelet — soft, chewable

Nugget — soft, chewable

Gourmet cube, 1 x 1-1/8 x 1-1/4 in.

Small cube, 7/8 x 7/8 x 3/8 in.

Width and height

14-7/8 in. W, 33-1/2 in. H

15 in. W, 34 in. H

14-7/8 in. W, 34-3/8 in. H

24 in. W, 39 in. H

Storage

27 lb

22 lb

26 lb

80 lb

Drain pump

Optional accessory (HS-5061), not included

Built-in DC motor drain pump

Built-in drain pump with 10 ft tube

None — gravity drain

Outdoor approval

UL approved for outdoor use

Not stated on the listing

Not stated on the listing

Not stated on the listing

Warranty

2 yr parts and labor

3 yr parts and labor; 5 yr parts / 3 yr labor compressor

1 yr parts and labor; 5 yr parts compressor

3 yr parts and labor; 5 yr parts compressor

Price per lb of rated daily capacity

About $71

About $64

About $75

About $17

Best use case

Chewable ice in a tight or outdoor location

Chewable ice where a drain pump and longer warranty matter more than outdoor rating

Premium clear cubes for a small bar or suite

Volume cube ice where chewable ice is not required

Price checked on September 18, 2026. Prices and availability may change. Price per pound of rated daily capacity is calculated by dividing the current price by the 90/70 rated production, using the figures published on each product page.

If chewable ice is the requirement, the honest comparison is between the C-80BAK and the ICETRO IU-0090-ANP, and they split the difference. The ICETRO costs $316 less, carries a longer warranty, and includes a drain pump the Hoshizaki charges extra for — a meaningful advantage if your site has no gravity drain. The Hoshizaki holds 5 lb more ice, stands half an inch lower, and is the only one of the two carrying a UL outdoor listing. Choose the ICETRO on running-in cost and drainage flexibility; choose the Hoshizaki if the installation is outdoors, or if the opening height is genuinely tight.

The Scotsman CU50PAX-1 is a different proposition — clear gourmet cubes rather than chewable ice, for a premium bar or hotel suite — and its one-year parts and labor term is the shortest here. The Scotsman UC2024SAX-1 is in the table for perspective: at about $17 per pound of rated capacity against roughly $71, it is around a quarter the cost per pound of ice. That gap is the price of the cubelet format and the compact, outdoor-rated cabinet. If chewable ice is genuinely what your customers or patients want, it can be worth paying; if it is a preference rather than a requirement, it is worth reconsidering.

Browse the wider range of undercounter ice makers and self-contained ice machines, or see the best commercial ice machines by budget for a broader view of what each price band buys.

Before You Buy Checklist

  • Ice type. Confirm chewable cubelet ice is what your customers, staff or patients actually want. It is the reason this machine costs what it does.

  • Daily ice volume. Calculate your requirement, then compare it against 65 lb, not 92 lb.

  • Peak draw. Work out how much ice leaves the bin at once and compare it against 27 lb plus about 2.7 lb per hour.

  • Opening dimensions. 14-7/8 in. W x 22-5/8 in. D x 33-1/2 in. H, excluding the handle. Allow rear space for connections.

  • Front access. 15 in. of clear space at the front for service, and nothing blocking the air grille in normal use.

  • ADA requirements. If the installation is subject to accessibility review, specify the C-80BAK-AD at 31-1/2 in. instead.

  • Door swing. The door is field-reversible — decide which side suits before installation.

  • Power. 115V, dedicated 15 A circuit, standard NEMA 5-15 receptacle within reach of the 6 ft cord. No extension cords.

  • Water connection. Potable cold water, 1/2 in. FPT, minimum 1/4 in. ID supply line, 10–113 PSIG, with shut-off and drain valves.

  • Drain. Gravity drain within reach, 1/2 in. FPT, 1/4 in. per foot fall, vented tee, 2 in. air gap. If not, budget for the HS-5061 drain pump.

  • Outdoor installation. Confirm weather protection, GFCI provision, freeze protection and that ambient stays within 45–100°F year round.

  • Elevation. Confirm the site is below 6,561 ft.

  • Room size. Minimum 27.8 sq. ft. floor area for the R290 charge.

  • Water filtration. Budget for a matched water filter and replacement cartridges. Scale is the main threat to an auger machine.

  • Service plan. Plan two cleaning and sanitizing services a year, and confirm an authorized Hoshizaki technician trained on R290 covers your area.

Frequently Asked Questions

How much ice does the Hoshizaki C-80BAK make in a day?

Hoshizaki publishes 92 lb per 24 hours at 70°F air and 50°F water, and 65 lb per 24 hours at 90°F air and 70°F water. Plan around 65 lb. Most retail listings quote only the 92 lb figure, so it is easy to over-estimate by nearly a third.

What is cubelet ice, and how is it different from nugget ice?

Cubelet is Hoshizaki’s name for its soft, chewable, nugget-style ice. It is made by an auger extruding ice from a chilled cylinder rather than by freezing a batch on a plate, which is why it is soft enough to chew and absorbs the flavour of the drink around it. In practice it serves the same purpose as nugget ice from other brands.

Does the C-80BAK include an ice storage bin?

Yes. Storage is built in — 27 lb behind the stainless steel door. There is no separate bin to buy.

How much ice can I actually draw at once?

The bin holds up to 27 lb — roughly two ice buckets — and the machine replenishes at about 2.7 lb per hour at its 90/70 rating. A bin full at the start of a session therefore covers about 38 lb across four hours.

Will the C-80BAK fit under a standard counter?

Yes. At 33-1/2 in. tall excluding the handle it is genuinely under 34 in., and Hoshizaki approves both built-in and undercounter installation, at floor level on a finished floor. No side or top clearance is required, though 15 in. of front access is needed for service.

Can the C-80BAK be installed outdoors?

It is UL approved for outdoor use. The listing does not relax the operating limits: ambient must stay between 45°F and 100°F, water between 45°F and 90°F, and the machine still needs proper utility connections and protection from freezing. Confirm local requirements for weather protection and GFCI provision.

Does the C-80BAK have a drain pump?

Not as standard. It drains by gravity through a 1/2 in. FPT connection. Hoshizaki offers an optional HS-5061 drain pump assembly for sites without a gravity drain; it is a separate purchase and carries a one-year warranty rather than the machine’s two years.

Is the C-80BAK ADA compliant?

The standard C-80BAK at 33-1/2 in. is not. Hoshizaki makes the C-80BAK-AD at 31-1/2 in. for ADA-compliant installations. If your project is subject to accessibility review, specify the -AD variant.

How often does Hoshizaki say the C-80BAK should be cleaned?

At least twice a year for cleaning and sanitizing, more often in some conditions. That is double the minimum interval Hoshizaki sets for its KM cube machines, because an auger machine has more wetted moving parts. The water circuit disassembles for cleaning.

How does the C-80BAK compare with the ICETRO IU-0090-ANP?

They are closely matched on output — 65 lb against 67 lb at 90/70 — in almost the same footprint. The ICETRO costs $316 less, carries a three-year parts and labor warranty against two, and includes a drain pump. The Hoshizaki holds 5 lb more ice, is half an inch shorter, and is UL approved for outdoor use, which the ICETRO listing does not claim.

Final Buying Recommendation

The Hoshizaki C-80BAK is a specialist machine and should be bought as one. It suits an operation that specifically wants soft, chewable cubelet ice, in a space where almost nothing else fits, and possibly outdoors. Its strengths are genuinely distinctive: a 14-7/8 in. width and a 33-1/2 in. height that actually clear a standard undercounter opening, no side or top clearance requirement, a UL outdoor listing, the lowest water consumption and the lowest heat rejection of any machine in this catalog, a field-reversible door, and a water circuit that comes apart for cleaning.

Its limitations are just as specific. The 27 lb bin is small in absolute terms and covers 42 percent of a rated day. It costs roughly $71 per pound of rated daily capacity, around four times what a conventional cube machine costs on the same basis. It uses more electricity per pound than anything else reviewed here. The warranty is two years, not the three-plus-five you get on Hoshizaki’s cube machines. The drain pump is an optional extra where both close competitors include one. And the standard model is not ADA compliant. Before ordering, confirm four things: that chewable ice is a requirement rather than a preference, your peak draw against 27 lb, the drain arrangement and whether you need the HS-5061 pump, and whether an ADA-compliant height is required.

Check current price and availability on the Hoshizaki C-80BAK product page, request a quote or ask about the drain pump assembly, matched water filtration and the ADA-height variant through the Ice Maker Supply team, and confirm your installation requirements and freight delivery terms before you order. If you are still weighing formats, the full range of commercial ice machines is a useful next step.

Shipping Policy

Ice Maker Supply ships commercial ice makers, ice storage bins, dispensers, filters, accessories, and related equipment through manufacturers, authorized distributors, fulfillment facilities, and parcel or freight carriers. The following terms explain delivery estimates, shipping coverage, freight service, and how to receive an order safely.

1. Where We Ship

We currently ship to eligible street addresses in the 48 contiguous United States. We do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, international destinations, or P.O. boxes.

Delivery to rural, remote, construction, or limited-access locations may require extra coordination or may not be available for certain equipment. If a location cannot be serviced, we will contact you to review the options, including cancellation and refund when appropriate.

2. Free Standard Shipping & Additional Charges

Free standard shipping is available for qualifying products and eligible delivery addresses within the contiguous United States, as shown on the product page or at checkout. If a product does not qualify, the applicable shipping charge will be shown during checkout or in a written quotation before you complete the purchase.

Free standard shipping does not automatically include the services below, which may incur additional charges when requested or required:

  • Liftgate unloading when the receiving location does not have a suitable loading dock or forklift.
  • Inside delivery, room placement, unpacking, assembly, or installation.
  • Residential, remote-area, limited-access, special-appointment, or other carrier accessorial services.
  • Redelivery, storage, or address-reassignment charges caused by delivery access or receiving issues.

We will explain required additional shipping services or charges before arranging them and obtain your approval when applicable. Fees or exclusions shown in a product-specific quotation take precedence over general offers.

3. Order Processing & Estimated Delivery

Estimated standard delivery: 5–7 business days for eligible, in-stock products under normal shipping conditions.

This 5–7-business-day estimate is measured from order confirmation and successful payment verification (whichever occurs later) to expected delivery. It includes ordinary processing and transportation; processing time is not added again on top of this estimate.

Business days are Monday through Friday, excluding major U.S. holidays. Orders placed outside normal business hours may begin processing on the next business day. Shipment and arrival can vary with product availability, warehouse location, freight schedules, and destination.

The 5–7-business-day estimate does not apply to backorders, special orders, made-to-order items, products with a longer published lead time, or shipments requiring exceptional freight arrangements. Large freight shipments and remote destinations may take longer. Any different timeline shown on an individual product page or provided in writing for your order takes precedence.

Delivery dates are estimates, not guaranteed arrival dates. Please schedule equipment installers only after delivery and inspection.

4. Parcel Shipping & Freight Delivery

Smaller items may arrive by parcel carrier. Larger or heavier ice machines, bins, and commercial equipment often ship on pallets through a freight carrier.

Unless a different service is confirmed in writing, standard freight delivery is generally to an accessible truckside, curbside, or receiving/loading area. It does not include carrying equipment inside the property, placement in a kitchen or storage room, unpacking, disposal of packaging, or installation.

The receiving location must be accessible to the assigned carrier and must have an appropriate unloading plan. Let us know before shipment if you do not have a loading dock or forklift.

5. Liftgate, Residential & Limited-Access Delivery

A liftgate is a platform used to lower certain freight items from the truck to ground level. It may be necessary when the receiving location lacks a suitable loading dock or forklift. Liftgate service must be requested before dispatch and is subject to carrier availability, weight, size, and any applicable fee.

Residential addresses, schools, churches, construction sites, storage sites, and other restricted-access locations may have special freight requirements. Not all shipments can be delivered by liftgate. Contact us before ordering if your unloading conditions are uncertain.

6. Delivery Appointments & Receiving Requirements

Some freight carriers will call to schedule delivery. Please provide an accurate phone number and a receiving contact who can be available during the carrier’s delivery window.

Delivery windows depend on the carrier and are not guaranteed unless expressly confirmed. If the carrier cannot deliver because the recipient is unavailable, the location is inaccessible, or suitable unloading arrangements are missing, redelivery or storage fees may apply.

7. Shipping Confirmation & Tracking

We will provide shipping confirmation and available tracking details after the order has been handed to the shipping carrier and the information becomes available. Freight shipments may use a PRO number or other freight reference instead of a parcel tracking number.

Tracking information may take time to update after dispatch. If your shipment shows no movement for more than five business days, contact us so we can investigate with the carrier or shipping warehouse.

8. Orders Arriving in Multiple Shipments

An ice machine head, bin, dispenser, water filter, accessory, or replacement part may ship separately, especially when the products come from different facilities or suppliers. Each shipment may have its own tracking number and arrival date.

9. Inspecting Freight at Delivery

Commercial equipment should be inspected before signing the carrier’s delivery receipt whenever reasonably possible. We recommend that you:

1.  Confirm the correct number of cartons or pallets and look for missing items.

2.  Examine the packaging for tears, punctures, crushed corners, moisture, or broken pallets.

3.  Check accessible equipment surfaces for visible damage, and photograph any concerns.

4.  Write clear notes describing visible damage or shortages on the carrier’s delivery receipt before signing.

5.  Retain the receipt, photographs, and original packaging until the equipment is checked.

If there is serious visible damage, document it and contact us immediately for guidance. Do not accept a badly damaged shipment without noting the condition on the receipt. An unqualified signature may make the freight claim process more difficult, but does not override applicable legal rights.

10. Damaged, Missing, or Incorrect Products

If equipment arrives damaged, an item is missing, or a different model is delivered, contact us promptly, preferably within one business day of delivery or as soon as the issue is discovered. This is a request for fast reporting to help preserve carrier and supplier claim evidence, not a waiver of your rights.

Please send your order number, model details, photos of the product and packaging, a description of the problem, delivery receipt notes (if available), and the serial number if relevant.

Do not install or use visibly damaged equipment before contacting us. Keep the packaging. We will coordinate with the relevant shipping, warehouse, or manufacturing partner to investigate and arrange an appropriate resolution.

11. Delays, Backorders & Special Orders

Inventory, manufacturer production, payment verification, holiday schedules, weather, and carrier operations can affect fulfillment. If we determine that an order cannot be shipped within the applicable communicated shipment timeframe, we will notify you and offer the shipment-delay, cancellation, and refund options required by applicable law.

We will not substitute a materially different model without your approval. For backordered or made-to-order items, we will communicate the available lead-time information before proceeding when possible.

12. Address Changes, Redelivery & Returned Shipments

Please confirm your complete shipping address, business name, suite number, ZIP code, telephone number, and any receiving restrictions at checkout. Contact us immediately if a correction is needed. Changes after dispatch may be unavailable or may incur a carrier reconsignment fee.

Returned-to-sender orders or refused deliveries may require review and additional transportation charges when the issue is caused by an incorrect address, unavailable recipient, or customer-requested change. We will explain the available options, subject to the order’s circumstances and applicable law.

13. Lost Shipments or Orders Marked Delivered

If tracking shows “Delivered” but the equipment has not arrived, contact us as soon as possible. We will review the shipment record, carrier proof of delivery, delivery address, and any signature information with the carrier or fulfillment partner.

If a shipment is confirmed lost or misdelivered, we will work toward a suitable resolution, including replacement or refund as appropriate under the order circumstances and applicable law.

14. Expedited Shipping

Expedited shipping is not currently offered as a standard checkout service. If you have an urgent project, contact us before ordering so we can check current stock and provide a realistic shipping estimate.

15. Cancellations, Refused Deliveries & Returns

For cancellations or voluntary returns, please review our Refund Policy before shipping any item back. Most eligible unused and uninstalled products may qualify for a return request within 30 days of delivery, subject to authorization and the conditions stated in that policy.

If a shipment is refused for a reason unrelated to shipping damage, an incorrect item, or our error, applicable return freight or handling charges may apply. Please contact us before refusing a shipment whenever possible.

Refund Policy: https://icemakersupply.com/policies/refund-policy

16. Warranty Replacement Shipping

Warranty replacement shipments, when approved, are coordinated in accordance with the relevant manufacturer’s or supplier’s warranty process. Supporting documents, photos, troubleshooting, serial number information, or return of the original item may be required. Replacement delivery timing will be confirmed when the claim is approved.

17. Contact Ice Maker Supply

For shipping questions, freight arrangements, order status, delivery damage, or tracking support, please contact us and include your order number if you already placed an order.

Email: support@icemakersupply.com

Phone: +1 (727) 285-2572

Website: https://icemakersupply.com

  • 5 stars: 4 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
C
Calder Finch

The 92 lb daily output gives us a comfortable supply without buying a much larger unit. Front ventilation also made installation easier in our counter space.

M
Mireya

Really convenient for our small beverage area. I like having fresh cubelet ice right under the counter instead of hauling it from the kitchen.

T
Tobin Ashcroft

We were tight on space, so the narrow cabinet was a big reason we chose this one. The 27 lb bin has been enough for our everyday use.

B
Blaise

The cubelet ice is easy to chew and works especially well for iced tea and fountain drinks.

A Hoshizaki C-80BAK undercounter ice maker in brushed stainless steel, shown against a icy blue background with a pile of crushed ice on the counter. Text on the right highlights up to 92 lb/day high-output cubelet ice.
A Hoshizaki C-80BAK mini cubelet ice maker shown as a stainless steel countertop refrigerator with a black vented base, set against a icy blue background with text callouts and a pile of crushed ice in front.
A Hoshizaki C-80BAK built-in ice storage refrigerator shown in a brushed stainless steel finish with a black vented base, set against a icy blue background with text callouts and a pile of crushed ice in front.
Hoshizaki C-80BAK compact undercounter stainless steel refrigerator shown installed under a counter in a kitchen-like setting, with text callouts describing its dimensions and airflow features.

Frequently Asked Questions

How much ice does the Hoshizaki C-80BAK Undercounter Cubelet Ice Maker produce per day?

It produces up to 92 lb/day at 70°F air/50°F water. At 90°F air/70°F water, the rated output is 65 lb/day.

What is the ice storage capacity of the C-80BAK?

The built-in bin holds up to 27 lb of cubelet ice behind the stainless steel door.

What size space does the unit need for installation?

The cabinet is 14-7/8 in (W) × 22-5/8 in (D) × 33-1/2 in (H), excluding the handle. Verify the finished counter opening height, and leave at least 15 in in front for service plus space at the rear for water/drain connections.

Does the air-cooled design require side ventilation?

No—this model uses front-in/front-out airflow intended for undercounter layouts, helping avoid reliance on side ventilation.

What utilities and refrigerant does the Hoshizaki C-80BAK use?

It requires 115V/60Hz, single-phase power (2.8A) on a 15A circuit, a potable cold-water supply with 1/2-in FPT connections, and suitable drainage. It uses R290 (hydrocarbon) refrigerant and is ENERGY STAR qualified.

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