ITV SPIKA MS500W1H Commercial Ice Machine Head - 461 lb/Day Half Dice Cube, 30 inches Water-Cooled Modular
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Estimated Delivery: 7-10 Business Days
ITV SPIKA MS500W1H Commercial Ice Machine Head - 461 lb/Day Half Dice Cube, 30 inches Water-Cooled Modular
ITV SPIKA MS500W1H Commercial Ice Machine Head - 461 lb/Day Half Dice Cube, 30 inches Water-Cooled Modular Description
Water cooling is the key difference in this model. Instead of rejecting heat into the surrounding air, the MS500W1H uses a water-cooled condenser, so it keeps producing at a consistent rate even in tight, warm, or enclosed locations where an air-cooled machine would lose output — and it runs a little more efficiently on electricity (4.3 vs. 5.3 kWh per 100 lb). The trade-off is condenser water: a water-cooled unit uses substantially more water and needs a proper supply and drain, so it's best where ambient heat or ventilation rules out air cooling.
The ice itself is half dice — about 0.9" × 0.4" × 1" (23 × 11 × 26 mm). These smaller, flatter cubes pack tightly into a cup, expose more surface area to cool drinks quickly, and stretch further per pound, which makes them ideal for soft-drink fountains, self-serve dispensing, and high-volume food service. The machine forms about 400 cubes per cycle on a high-efficiency vertical plate evaporator, using ITV's patented smart water distributor that cascades water across the entire evaporator for clean, consistent cubes.
On a 30" footprint, it pairs with a range of ITV storage bins and is stackable — two heads can sit on one large bin with the optional stacking kit. A smart electronic control board manages every parameter and shows self-diagnostics; panels come off with a single screwdriver for fast service, and the high-resistance AISI 304 stainless steel frame is built for demanding kitchens. It runs on 208–230 V single-phase power.
Key Features
- Water-cooled condenser: steady output in hot or poorly ventilated spaces; no heat rejected into the room
- More electrically efficient: 4.3 kWh / 100 lb (vs. 5.3 for the air-cooled version)
- Compact half-dice cube: ~0.9" × 0.4" × 1" (23 × 11 × 26 mm) — packs densely and chills drinks fast
- High output: up to 461 lb (209 kg) of ice per day
- Approx. 400 cubes per cycle
- Stackable: two heads on one bin with the optional stacking kit
- 208–230 V / 60 Hz / single-phase power
- Patented smart water distributor for clean, consistent cubes and better scale resistance
- High-efficiency vertical plate evaporator
- Smart electronic control board with self-diagnostics
- Tool-light service: panels remove with a single screwdriver (EASI — Easy Access for Service & Installation)
- High-resistance AISI 304 stainless steel frame (STIF — Strong Inox Frame)
- Ice scoop included
- NSF and ETL (Intertek) certified
Best For
- Kitchens where heat or limited ventilation makes air cooling impractical
- High-volume soft-drink fountains and self-serve beverage dispensing
- Sites with a reliable water supply and drain that prioritise steady, ambient-independent production
- Operations that may scale up later by stacking a second head on the same bin
Full Specifications
| Specification | Detail |
|---|---|
| Ice Type | Half-dice cube, ~0.9" × 0.4" × 1" (23 × 11 × 26 mm) |
| Machine Type | Modular ice machine head (requires separate storage bin); stackable 2-high |
| Condenser / Cooling | Water-cooled |
| Ice Production (nominal) | Up to 461 lb (209 kg) / 24 h |
| Cubes per Cycle | ~400 |
| Refrigerant | R404A |
| Electrical | 208–230 V / 60 Hz / 1-phase (±10%) |
| Power Consumption (at 109°F) | 1,220 W |
| ASHRAE Cooling Capacity | 10,639 BTU/h (3,118 W) |
| Heat Rejected | 8,250 BTU/h (2,418 W) |
| Energy Use | 4.3 kWh / 100 lb of ice |
| Water Consumption | 577 gal / 100 lb of ice (91.1 L/h) — includes single-pass condenser water |
| Wiring / Fuse | 12 AWG (2.5 mm²), 3-conductor / 16 A fuse |
| Operating Pressure | 14.5–87 psi (1–6 bar) |
| Ambient Temp. Range | 41–109°F (5–43°C) |
| Water Temp. Range | 41–95°F (5–35°C) |
| Cabinet Dimensions (W × D × H) | 30" × 24.41" × 19.69" (762 × 620 × 500 mm) |
| Shipping Dimensions (W × D × H) | 32.92" × 25" × 24.61" (836 × 635 × 625 mm) |
| Net Weight | 143 lb (65 kg) |
| Shipping Weight | 174 lb (79 kg) |
| Certifications | NSF, ETL (Intertek) |
Warranty
- Ice machine: 3 years parts and labor
- Evaporator: 5 years parts and labor
- Compressor: 5 years parts
Accessories
Included: ice scoop
Optional (not included):
- CS102 — double 10" anti-limescale + anti-chlorine water filter
- CS10 — 10" replacement cartridge (anti-limescale + anti-chlorine)
- Stacking kit — to install two heads on a single bin
- Adapter plates — for mounting on various storage bins
- Scale Kleen — descaling/cleaning solution
Recommended storage bins: SCS350 (recommended); also pairs with S500, S750, S900, S1050, SCS700, SCD900, SCD1400, and SCD1800 (larger bins support two stacked heads).
💡The SPIKA MS500W1H is a head-only unit and needs a separate storage bin to operate. Have good ventilation and want to avoid the extra water use? The air-cooled SPIKA MS500A1H makes the same half-dice ice. Prefer a larger, slow-melting cube? See the full-dice SPIKA MS500W1F.
ITV SPIKA MS500W1H Commercial Ice Machine Head - 461 lb/Day Half Dice Cube, 30 inches Water-Cooled Modular Features
Premium Quality
Built to Last
Half Cube Ice
Fast Drink Cooling
High Output
Up to 461 lb/day
Modular Design
Choose Your Bin
Water-Cooled
Stable Heat Rejection
Stainless Frame
AISI 304 Build
Easy Service
Removable Panels
Commercial Listed
NSF ETL Certified
ITV SPIKA MS500W1H Commercial Ice Machine Head - 461 lb/Day Half Dice Cube, 30 inches Water-Cooled Modular Resources
Shipping Policy
At Ice Maker Supply, we work to make shipping clear, reliable, and easy to track. Most orders are shipped through trusted warehouse, supplier, or carrier partners. Shipping times may vary based on product availability, warehouse location, delivery address, carrier schedule, freight requirements, and order volume.
Standard Delivery
Our estimated delivery time is 4-6 business days for most eligible areas after the order has been processed and shipped.
Some larger ice machines may require freight delivery. Freight shipments may take longer depending on location, carrier availability, and delivery appointment scheduling.
Delivery times are estimates and are not guaranteed.
Order Processing
Orders are usually processed during regular business days, Monday through Friday.
Processing may take longer during:
- Holidays
- High order volume
- Supplier delays
- Payment review
- Address verification
- Product backorders
- Freight scheduling
If there is a delay with your order, we will do our best to keep you updated.
Shipping Confirmation and Tracking
Once your order ships, you will receive a shipping confirmation email with your order and tracking details.
You may be able to see:
- Order status
- Carrier name
- Tracking number
- Estimated delivery date
- Shipment updates
Tracking may not update immediately after the label is created. In some cases, the package may already be moving even if the tracking page has not refreshed.
If your tracking has not updated for more than 5 business days, please contact us so we can help check the shipment status.
Multiple Shipments
Some orders may ship in multiple packages, especially if your order includes:
- Bundled products
- Accessories
- Replacement parts
- Items from different warehouses
- Products from different suppliers
If your order ships separately, you may receive more than one tracking number.
Shipping Areas
Orders placed on icemakersupply.com are currently shipped only within the contiguous United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Virgin Islands
- Guam
- American Samoa
- Northern Mariana Islands
- Marshall Islands
- Palau
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
- International addresses
If your address is outside our available shipping area, your order may be canceled and refunded.
Expedited Shipping
Expedited shipping is not available at this time.
Because many ice makers are large, heavy, or shipped through supplier warehouses, faster shipping options may not be available for every product.
Freight Delivery
Some commercial or larger ice machines may ship by freight carrier instead of standard parcel delivery.
Freight delivery may require:
- A delivery appointment
- A valid phone number
- Someone available to receive the shipment
- Inspection before signing
- Extra time for scheduling
Please inspect freight shipments carefully before accepting delivery. If the item or packaging appears damaged, note the damage with the carrier and contact us as soon as possible.
If possible, take clear photos of the packaging and product before moving or installing the item.
Damaged Packages
If your order arrives damaged, please contact us immediately.
Send us:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged product
- A short description of the issue
- Delivery receipt notes, if available
Damage claims are easier to process when reported quickly. Late damage reports may limit our ability to file a carrier or supplier claim.
Do not install or use a damaged product before contacting us.
Incorrect or Incomplete Address
Please make sure your shipping address is complete and accurate before placing your order.
Ice Maker Supply is not responsible for delays, failed deliveries, or extra charges caused by:
- Incorrect address
- Missing apartment, suite, or unit number
- Wrong ZIP code
- Unreachable phone number
- Delivery restrictions at the location
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the item can be reshipped.
Can I Change My Delivery Address?
If your order has not shipped yet, contact us as soon as possible. We may be able to update the shipping address before fulfillment begins.
Once an order has shipped or is in transit, we usually cannot change the delivery address.
For freight shipments, address changes may not be possible after carrier pickup.
Returned to Sender
A package may be returned to the sender due to:
- Incorrect address
- Incomplete address
- Failed delivery attempts
- Refused delivery
- Carrier access issues
- Unclaimed shipment
If your package is returned to the sender, contact us with your order number and correct shipping address.
We will review the situation and help arrange the next step. Reshipping fees may apply.
Pre-Order or Backordered Items
If a product is listed as pre-ordered or backordered, the product page may show the estimated shipping date.
Pre-order and backorder shipping dates are estimates and may change due to supplier production, warehouse availability, or carrier delays.
If the estimated shipping date changes, we will do our best to keep you informed.
Warranty Replacement Shipping
If a warranty replacement is approved, shipping may depend on the manufacturer, supplier, or warranty provider.
Replacement orders may require:
- Proof of purchase
- Photos or videos of the issue
- Troubleshooting steps
- Return of the original item
- Supplier or manufacturer approval
A replacement will be shipped only after the required review process is complete.
Lost or Stalled Shipments
If your tracking shows no movement for more than 5 business days, contact us.
We may contact the carrier, warehouse, or supplier to check the shipment status.
If a package is confirmed lost, we will review available options based on the carrier investigation and supplier rules.
Contact Us
Need help with shipping or tracking?
Contact Ice Maker Supply:
- Email: support@icemakersupply.com
- Website: icemakersupply.com
Our support team can help with order status, tracking questions, delivery issues, and shipping concerns.
ITV SPIKA MS500W1H Commercial Ice Machine Head - 461 lb/Day Half Dice Cube, 30 inches Water-Cooled Modular Description
Water cooling is the key difference in this model. Instead of rejecting heat into the surrounding air, the MS500W1H uses a water-cooled condenser, so it keeps producing at a consistent rate even in tight, warm, or enclosed locations where an air-cooled machine would lose output — and it runs a little more efficiently on electricity (4.3 vs. 5.3 kWh per 100 lb). The trade-off is condenser water: a water-cooled unit uses substantially more water and needs a proper supply and drain, so it's best where ambient heat or ventilation rules out air cooling.
The ice itself is half dice — about 0.9" × 0.4" × 1" (23 × 11 × 26 mm). These smaller, flatter cubes pack tightly into a cup, expose more surface area to cool drinks quickly, and stretch further per pound, which makes them ideal for soft-drink fountains, self-serve dispensing, and high-volume food service. The machine forms about 400 cubes per cycle on a high-efficiency vertical plate evaporator, using ITV's patented smart water distributor that cascades water across the entire evaporator for clean, consistent cubes.
On a 30" footprint, it pairs with a range of ITV storage bins and is stackable — two heads can sit on one large bin with the optional stacking kit. A smart electronic control board manages every parameter and shows self-diagnostics; panels come off with a single screwdriver for fast service, and the high-resistance AISI 304 stainless steel frame is built for demanding kitchens. It runs on 208–230 V single-phase power.
Key Features
- Water-cooled condenser: steady output in hot or poorly ventilated spaces; no heat rejected into the room
- More electrically efficient: 4.3 kWh / 100 lb (vs. 5.3 for the air-cooled version)
- Compact half-dice cube: ~0.9" × 0.4" × 1" (23 × 11 × 26 mm) — packs densely and chills drinks fast
- High output: up to 461 lb (209 kg) of ice per day
- Approx. 400 cubes per cycle
- Stackable: two heads on one bin with the optional stacking kit
- 208–230 V / 60 Hz / single-phase power
- Patented smart water distributor for clean, consistent cubes and better scale resistance
- High-efficiency vertical plate evaporator
- Smart electronic control board with self-diagnostics
- Tool-light service: panels remove with a single screwdriver (EASI — Easy Access for Service & Installation)
- High-resistance AISI 304 stainless steel frame (STIF — Strong Inox Frame)
- Ice scoop included
- NSF and ETL (Intertek) certified
Best For
- Kitchens where heat or limited ventilation makes air cooling impractical
- High-volume soft-drink fountains and self-serve beverage dispensing
- Sites with a reliable water supply and drain that prioritise steady, ambient-independent production
- Operations that may scale up later by stacking a second head on the same bin
Full Specifications
| Specification | Detail |
|---|---|
| Ice Type | Half-dice cube, ~0.9" × 0.4" × 1" (23 × 11 × 26 mm) |
| Machine Type | Modular ice machine head (requires separate storage bin); stackable 2-high |
| Condenser / Cooling | Water-cooled |
| Ice Production (nominal) | Up to 461 lb (209 kg) / 24 h |
| Cubes per Cycle | ~400 |
| Refrigerant | R404A |
| Electrical | 208–230 V / 60 Hz / 1-phase (±10%) |
| Power Consumption (at 109°F) | 1,220 W |
| ASHRAE Cooling Capacity | 10,639 BTU/h (3,118 W) |
| Heat Rejected | 8,250 BTU/h (2,418 W) |
| Energy Use | 4.3 kWh / 100 lb of ice |
| Water Consumption | 577 gal / 100 lb of ice (91.1 L/h) — includes single-pass condenser water |
| Wiring / Fuse | 12 AWG (2.5 mm²), 3-conductor / 16 A fuse |
| Operating Pressure | 14.5–87 psi (1–6 bar) |
| Ambient Temp. Range | 41–109°F (5–43°C) |
| Water Temp. Range | 41–95°F (5–35°C) |
| Cabinet Dimensions (W × D × H) | 30" × 24.41" × 19.69" (762 × 620 × 500 mm) |
| Shipping Dimensions (W × D × H) | 32.92" × 25" × 24.61" (836 × 635 × 625 mm) |
| Net Weight | 143 lb (65 kg) |
| Shipping Weight | 174 lb (79 kg) |
| Certifications | NSF, ETL (Intertek) |
Warranty
- Ice machine: 3 years parts and labor
- Evaporator: 5 years parts and labor
- Compressor: 5 years parts
Accessories
Included: ice scoop
Optional (not included):
- CS102 — double 10" anti-limescale + anti-chlorine water filter
- CS10 — 10" replacement cartridge (anti-limescale + anti-chlorine)
- Stacking kit — to install two heads on a single bin
- Adapter plates — for mounting on various storage bins
- Scale Kleen — descaling/cleaning solution
Recommended storage bins: SCS350 (recommended); also pairs with S500, S750, S900, S1050, SCS700, SCD900, SCD1400, and SCD1800 (larger bins support two stacked heads).
💡The SPIKA MS500W1H is a head-only unit and needs a separate storage bin to operate. Have good ventilation and want to avoid the extra water use? The air-cooled SPIKA MS500A1H makes the same half-dice ice. Prefer a larger, slow-melting cube? See the full-dice SPIKA MS500W1F.
ITV SPIKA MS500W1H Commercial Ice Machine Head - 461 lb/Day Half Dice Cube, 30 inches Water-Cooled Modular Features
Premium Quality
Built to Last
Half Cube Ice
Fast Drink Cooling
High Output
Up to 461 lb/day
Modular Design
Choose Your Bin
Water-Cooled
Stable Heat Rejection
Stainless Frame
AISI 304 Build
Easy Service
Removable Panels
Commercial Listed
NSF ETL Certified
ITV SPIKA MS500W1H Commercial Ice Machine Head - 461 lb/Day Half Dice Cube, 30 inches Water-Cooled Modular Resources
Shipping Policy
At Ice Maker Supply, we work to make shipping clear, reliable, and easy to track. Most orders are shipped through trusted warehouse, supplier, or carrier partners. Shipping times may vary based on product availability, warehouse location, delivery address, carrier schedule, freight requirements, and order volume.
Standard Delivery
Our estimated delivery time is 4-6 business days for most eligible areas after the order has been processed and shipped.
Some larger ice machines may require freight delivery. Freight shipments may take longer depending on location, carrier availability, and delivery appointment scheduling.
Delivery times are estimates and are not guaranteed.
Order Processing
Orders are usually processed during regular business days, Monday through Friday.
Processing may take longer during:
- Holidays
- High order volume
- Supplier delays
- Payment review
- Address verification
- Product backorders
- Freight scheduling
If there is a delay with your order, we will do our best to keep you updated.
Shipping Confirmation and Tracking
Once your order ships, you will receive a shipping confirmation email with your order and tracking details.
You may be able to see:
- Order status
- Carrier name
- Tracking number
- Estimated delivery date
- Shipment updates
Tracking may not update immediately after the label is created. In some cases, the package may already be moving even if the tracking page has not refreshed.
If your tracking has not updated for more than 5 business days, please contact us so we can help check the shipment status.
Multiple Shipments
Some orders may ship in multiple packages, especially if your order includes:
- Bundled products
- Accessories
- Replacement parts
- Items from different warehouses
- Products from different suppliers
If your order ships separately, you may receive more than one tracking number.
Shipping Areas
Orders placed on icemakersupply.com are currently shipped only within the contiguous United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Virgin Islands
- Guam
- American Samoa
- Northern Mariana Islands
- Marshall Islands
- Palau
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
- International addresses
If your address is outside our available shipping area, your order may be canceled and refunded.
Expedited Shipping
Expedited shipping is not available at this time.
Because many ice makers are large, heavy, or shipped through supplier warehouses, faster shipping options may not be available for every product.
Freight Delivery
Some commercial or larger ice machines may ship by freight carrier instead of standard parcel delivery.
Freight delivery may require:
- A delivery appointment
- A valid phone number
- Someone available to receive the shipment
- Inspection before signing
- Extra time for scheduling
Please inspect freight shipments carefully before accepting delivery. If the item or packaging appears damaged, note the damage with the carrier and contact us as soon as possible.
If possible, take clear photos of the packaging and product before moving or installing the item.
Damaged Packages
If your order arrives damaged, please contact us immediately.
Send us:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged product
- A short description of the issue
- Delivery receipt notes, if available
Damage claims are easier to process when reported quickly. Late damage reports may limit our ability to file a carrier or supplier claim.
Do not install or use a damaged product before contacting us.
Incorrect or Incomplete Address
Please make sure your shipping address is complete and accurate before placing your order.
Ice Maker Supply is not responsible for delays, failed deliveries, or extra charges caused by:
- Incorrect address
- Missing apartment, suite, or unit number
- Wrong ZIP code
- Unreachable phone number
- Delivery restrictions at the location
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the item can be reshipped.
Can I Change My Delivery Address?
If your order has not shipped yet, contact us as soon as possible. We may be able to update the shipping address before fulfillment begins.
Once an order has shipped or is in transit, we usually cannot change the delivery address.
For freight shipments, address changes may not be possible after carrier pickup.
Returned to Sender
A package may be returned to the sender due to:
- Incorrect address
- Incomplete address
- Failed delivery attempts
- Refused delivery
- Carrier access issues
- Unclaimed shipment
If your package is returned to the sender, contact us with your order number and correct shipping address.
We will review the situation and help arrange the next step. Reshipping fees may apply.
Pre-Order or Backordered Items
If a product is listed as pre-ordered or backordered, the product page may show the estimated shipping date.
Pre-order and backorder shipping dates are estimates and may change due to supplier production, warehouse availability, or carrier delays.
If the estimated shipping date changes, we will do our best to keep you informed.
Warranty Replacement Shipping
If a warranty replacement is approved, shipping may depend on the manufacturer, supplier, or warranty provider.
Replacement orders may require:
- Proof of purchase
- Photos or videos of the issue
- Troubleshooting steps
- Return of the original item
- Supplier or manufacturer approval
A replacement will be shipped only after the required review process is complete.
Lost or Stalled Shipments
If your tracking shows no movement for more than 5 business days, contact us.
We may contact the carrier, warehouse, or supplier to check the shipment status.
If a package is confirmed lost, we will review available options based on the carrier investigation and supplier rules.
Contact Us
Need help with shipping or tracking?
Contact Ice Maker Supply:
- Email: support@icemakersupply.com
- Website: icemakersupply.com
Our support team can help with order status, tracking questions, delivery issues, and shipping concerns.
