Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled

Brand:Scotsman
Model:CU3030MAX-32
Medium Cube Ice Air-Cooled Up to 329 lb/day 110 lb Bin 30 in. Wide Undercounter
Free Standard Shipping on Eligible Orders Within the Contiguous U.S.
Regular price $3,820.00
Sale price $3,820.00 Regular price $9,319.00
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CU3030MAX-32 is an air-cooled self-contained ice machine producing up to 329 lb/day of medium cube with 110 lb of integrated storage. 208-230/60/1; R290.

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Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled

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  • Estimated Delivery: 5-7 Business Days*

*Eligible in-stock items within the contiguous U.S.; includes normal processing and transit. Freight and special-order items may take longer.
A commercial ice machine with a stainless steel front panel, dark gray curved lid, and black base vents, shown on a plain white background.

Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled

Regular price $3,820.00
Sale price $3,820.00 Regular price $9,319.00
Unit price

Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled Description

Scotsman CU3030MAX-32 - 208-230V Prodigy Undercounter Medium Cube Ice Maker with 110 lb Storage

The Scotsman CU3030MAX-32 is a self-contained, air-cooled undercounter ice maker that produces up to 329 lb of medium cube ice every 24 hours at 70°F air and 50°F water. At 90°F air and 70°F water, rated production is approximately 230 lb per day. The integrated storage bin holds up to 110 lb of ice, combining high daily output and substantial storage in one 30-inch-wide cabinet.

The CU3030MAX-32 produces medium cubes measuring approximately 7/8 in. x 7/8 in. x 7/8 in.. Its Prodigy control platform includes AutoAlert™ indicators that communicate operating status and maintenance needs. Scotsman's patented WaterSense adaptive purge control helps reduce scale accumulation by adjusting purge operation as water conditions change.

Preventive maintenance is supported by removable external panels and clear access to internal components and the storage bin. The air-cooled cabinet breathes through the front, allowing it to work effectively in undercounter layouts when required rear utility clearance is provided. An ice scoop, 6-inch adjustable legs and a 6-foot power cord are included.

This CU3030MAX-32 electrical configuration requires 208-230V, 60Hz, single-phase power. It uses R290 refrigerant and requires a potable water connection plus a gravity drain. The voltage suffix is essential and should be confirmed against the site electrical service before installation.

Key Features

  • Produces up to 329 lb of medium cube ice per day at 70°F air/50°F water
  • Produces approximately 230 lb/day at 90°F air/70°F water
  • Integrated storage bin holds up to 110 lb
  • 30-inch-wide self-contained undercounter configuration
  • AutoAlert™ control panel communicates operating and maintenance status
  • WaterSense adaptive purge control helps limit mineral buildup
  • Removable door, top panel and storage bin improve service access
  • Front air intake and exhaust support undercounter placement
  • Includes ice scoop, 6-inch adjustable legs and 6-foot power cord
  • R290 hydrocarbon refrigerant

Best For

High-volume bars, restaurants, hotels, cafés and institutional beverage stations that need a self-contained undercounter medium cube ice maker with more than 300 lb of nominal daily output and 208-230V electrical service.

Full Specifications

Brand Scotsman
Model CU3030MAX-32
Series Prodigy
Machine Type Self-contained undercounter cube ice maker with storage
Ice Type Medium cube
Cube Dimensions 7/8 in. x 7/8 in. x 7/8 in.
Cooling Air-cooled
Production at 70°F Air / 50°F Water 329 lb/24 hr
Production at 90°F Air / 70°F Water 230 lb/24 hr
Storage Capacity 110 lb
Dimensions 30 in. W x 30 in. D x 33 in. H
Electrical 208-230V / 60Hz / 1 phase
Maximum Fuse / HACR Breaker 15A
Energy Consumption 6.72 kWh per 100 lb at 90°F/70°F
Potable Water Use 20.4 gal per 100 lb at 90°F/70°F
Refrigerant R290, 5.25 oz.
Heat Rejection 5,200 BTU/hr
Shipping Weight 230 lb
Operating Air Temperature 50°F to 100°F
Operating Water Temperature 40°F to 100°F
Water Pressure 20 to 80 PSIG

Warranty

  • 3 years parts and labor on all components
  • 5 years parts and labor on the evaporator
  • 5 years parts on the compressor and condenser

Installation and Maintenance Notes

  • Confirm that the installation site provides 208-230V single-phase electrical service for the -32 configuration.
  • Allow approximately 6 in. behind the machine for utility connections.
  • Connect the machine to a potable water supply and an independent gravity drain.
  • Follow the manufacturer cleaning, descaling and sanitizing schedule and use appropriate water filtration.
  • Production varies with ambient temperature, incoming water temperature, water pressure and site conditions.

Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled Features

Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled Resources

Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled Buying Guide

Quick Answer: The Scotsman CU3030MAX-32 combines medium cube production and a 110 lb bin in one cabinet. It is rated at up to 329 lb per day at 70°F air and 50°F water, or 230 lb at 90°F air and 70°F water. This -32 model requires 208–230V single-phase power. Confirm installed height carefully: the 33-inch summary excludes the legs.

Who should consider this model

Consider this model for a busy bar, restaurant or beverage station that needs more production than the smaller 15-inch CU units, with storage already integrated. The medium cubes measure approximately 7/8 inch on each side. It can reduce the number of separately selected components, but water, drainage, electricity and ventilation still need a complete installation plan.

Key buying facts

Item

Published detail

Product type

Medium cube undercounter machine

Output at 70°F air and 50°F water

Up to 329 lb per 24 hours

Output at 90°F air and 70°F water

230 lb per 24 hours

Storage

110 lb integrated bin

Dimensions

30 x 30 x 33 in sheet summary without legs; confirm full installed dimensions

Electrical

208–230V / 60Hz / single phase

The main buying decision

Height is a purchase-critical detail. The matching CU3030X manual identifies a 33-inch height without legs and says legs add 6 to 6.75 inches. It also lists a 30.62-inch width, while the specification summary uses a nominal 30 inches. The specification drawing gives approximately 38.74 inches on legs. Because those documents use different dimension references, obtain the exact current drawing and configuration before approving a tight opening.

For an illustrative one-hour service using 70 lb of ice, a full 110 lb bin offers a useful starting reserve before melt and other withdrawals. It does not establish that 110 lb is always accessible or that the machine refills the bin immediately. Daily production and short-window demand must both fit. The 230 lb warmer-condition daily rating is especially relevant when comparing units for a warm service area.

Installation checks

The -32 suffix specifies 208–230V, 60Hz, single phase. Do not treat this as the 115V -1 model or assume an ordinary 115V outlet is suitable because a cord is included. The sheet lists a 15 A maximum fuse or HACR breaker. Allow the stated 6 inches behind the unit for utility connections and keep the front intake and exhaust clear. Confirm the potable-water connection and gravity drain with the installer.

Compare the right alternative

Compare MC0322MAX-1 if separate storage selection is valuable. The MC0322 is a modular head and needs a compatible bin; the CU3030 includes 110 lb storage. Compare the complete installed system rather than head price alone. If a smaller self-contained unit could meet demand, review CU0715MAX-1 and its much lower output before committing space and electrical work.

Plan ownership and maintenance

AutoAlert indicators and WaterSense purge support upkeep. Assign responsibility for descaling, sanitizing and keeping the condenser path clean. Ask for the current component-specific warranty and an itemized quote for filtration, connections, electrical work and freight services. Keep the access needed to remove panels and service the bin when planning cabinetry.

Use our ice machine sizing guide to organize demand and reserve measurements before requesting a quote.

Buyer questions

Can it fit below a 34-inch counter on its supplied legs?

The 33-inch summary is without legs. The supplied leg installation is substantially taller; confirm an approved alternative configuration before purchase.

Does the -32 model run on 115V?

No. It requires 208–230V single-phase power.

Is a separate storage bin needed?

No. This self-contained model includes a 110 lb bin.

Request a complete quote

Send your ZIP code, site measurements, current equipment models and busiest-period ice use. Ask Ice Maker Supply for a CU3030MAX-32 quote with the required installation components, receiving services and current delivery estimate.

Shipping Policy

Ice Maker Supply ships commercial ice makers, ice storage bins, dispensers, filters, accessories, and related equipment through manufacturers, authorized distributors, fulfillment facilities, and parcel or freight carriers. The following terms explain delivery estimates, shipping coverage, freight service, and how to receive an order safely.

1. Where We Ship

We currently ship to eligible street addresses in the 48 contiguous United States. We do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, international destinations, or P.O. boxes.

Delivery to rural, remote, construction, or limited-access locations may require extra coordination or may not be available for certain equipment. If a location cannot be serviced, we will contact you to review the options, including cancellation and refund when appropriate.

2. Free Standard Shipping & Additional Charges

Free standard shipping is available for qualifying products and eligible delivery addresses within the contiguous United States, as shown on the product page or at checkout. If a product does not qualify, the applicable shipping charge will be shown during checkout or in a written quotation before you complete the purchase.

Free standard shipping does not automatically include the services below, which may incur additional charges when requested or required:

  • Liftgate unloading when the receiving location does not have a suitable loading dock or forklift.
  • Inside delivery, room placement, unpacking, assembly, or installation.
  • Residential, remote-area, limited-access, special-appointment, or other carrier accessorial services.
  • Redelivery, storage, or address-reassignment charges caused by delivery access or receiving issues.

We will explain required additional shipping services or charges before arranging them and obtain your approval when applicable. Fees or exclusions shown in a product-specific quotation take precedence over general offers.

3. Order Processing & Estimated Delivery

Estimated standard delivery: 5–7 business days for eligible, in-stock products under normal shipping conditions.

This 5–7-business-day estimate is measured from order confirmation and successful payment verification (whichever occurs later) to expected delivery. It includes ordinary processing and transportation; processing time is not added again on top of this estimate.

Business days are Monday through Friday, excluding major U.S. holidays. Orders placed outside normal business hours may begin processing on the next business day. Shipment and arrival can vary with product availability, warehouse location, freight schedules, and destination.

The 5–7-business-day estimate does not apply to backorders, special orders, made-to-order items, products with a longer published lead time, or shipments requiring exceptional freight arrangements. Large freight shipments and remote destinations may take longer. Any different timeline shown on an individual product page or provided in writing for your order takes precedence.

Delivery dates are estimates, not guaranteed arrival dates. Please schedule equipment installers only after delivery and inspection.

4. Parcel Shipping & Freight Delivery

Smaller items may arrive by parcel carrier. Larger or heavier ice machines, bins, and commercial equipment often ship on pallets through a freight carrier.

Unless a different service is confirmed in writing, standard freight delivery is generally to an accessible truckside, curbside, or receiving/loading area. It does not include carrying equipment inside the property, placement in a kitchen or storage room, unpacking, disposal of packaging, or installation.

The receiving location must be accessible to the assigned carrier and must have an appropriate unloading plan. Let us know before shipment if you do not have a loading dock or forklift.

5. Liftgate, Residential & Limited-Access Delivery

A liftgate is a platform used to lower certain freight items from the truck to ground level. It may be necessary when the receiving location lacks a suitable loading dock or forklift. Liftgate service must be requested before dispatch and is subject to carrier availability, weight, size, and any applicable fee.

Residential addresses, schools, churches, construction sites, storage sites, and other restricted-access locations may have special freight requirements. Not all shipments can be delivered by liftgate. Contact us before ordering if your unloading conditions are uncertain.

6. Delivery Appointments & Receiving Requirements

Some freight carriers will call to schedule delivery. Please provide an accurate phone number and a receiving contact who can be available during the carrier’s delivery window.

Delivery windows depend on the carrier and are not guaranteed unless expressly confirmed. If the carrier cannot deliver because the recipient is unavailable, the location is inaccessible, or suitable unloading arrangements are missing, redelivery or storage fees may apply.

7. Shipping Confirmation & Tracking

We will provide shipping confirmation and available tracking details after the order has been handed to the shipping carrier and the information becomes available. Freight shipments may use a PRO number or other freight reference instead of a parcel tracking number.

Tracking information may take time to update after dispatch. If your shipment shows no movement for more than five business days, contact us so we can investigate with the carrier or shipping warehouse.

8. Orders Arriving in Multiple Shipments

An ice machine head, bin, dispenser, water filter, accessory, or replacement part may ship separately, especially when the products come from different facilities or suppliers. Each shipment may have its own tracking number and arrival date.

9. Inspecting Freight at Delivery

Commercial equipment should be inspected before signing the carrier’s delivery receipt whenever reasonably possible. We recommend that you:

1.  Confirm the correct number of cartons or pallets and look for missing items.

2.  Examine the packaging for tears, punctures, crushed corners, moisture, or broken pallets.

3.  Check accessible equipment surfaces for visible damage, and photograph any concerns.

4.  Write clear notes describing visible damage or shortages on the carrier’s delivery receipt before signing.

5.  Retain the receipt, photographs, and original packaging until the equipment is checked.

If there is serious visible damage, document it and contact us immediately for guidance. Do not accept a badly damaged shipment without noting the condition on the receipt. An unqualified signature may make the freight claim process more difficult, but does not override applicable legal rights.

10. Damaged, Missing, or Incorrect Products

If equipment arrives damaged, an item is missing, or a different model is delivered, contact us promptly, preferably within one business day of delivery or as soon as the issue is discovered. This is a request for fast reporting to help preserve carrier and supplier claim evidence, not a waiver of your rights.

Please send your order number, model details, photos of the product and packaging, a description of the problem, delivery receipt notes (if available), and the serial number if relevant.

Do not install or use visibly damaged equipment before contacting us. Keep the packaging. We will coordinate with the relevant shipping, warehouse, or manufacturing partner to investigate and arrange an appropriate resolution.

11. Delays, Backorders & Special Orders

Inventory, manufacturer production, payment verification, holiday schedules, weather, and carrier operations can affect fulfillment. If we determine that an order cannot be shipped within the applicable communicated shipment timeframe, we will notify you and offer the shipment-delay, cancellation, and refund options required by applicable law.

We will not substitute a materially different model without your approval. For backordered or made-to-order items, we will communicate the available lead-time information before proceeding when possible.

12. Address Changes, Redelivery & Returned Shipments

Please confirm your complete shipping address, business name, suite number, ZIP code, telephone number, and any receiving restrictions at checkout. Contact us immediately if a correction is needed. Changes after dispatch may be unavailable or may incur a carrier reconsignment fee.

Returned-to-sender orders or refused deliveries may require review and additional transportation charges when the issue is caused by an incorrect address, unavailable recipient, or customer-requested change. We will explain the available options, subject to the order’s circumstances and applicable law.

13. Lost Shipments or Orders Marked Delivered

If tracking shows “Delivered” but the equipment has not arrived, contact us as soon as possible. We will review the shipment record, carrier proof of delivery, delivery address, and any signature information with the carrier or fulfillment partner.

If a shipment is confirmed lost or misdelivered, we will work toward a suitable resolution, including replacement or refund as appropriate under the order circumstances and applicable law.

14. Expedited Shipping

Expedited shipping is not currently offered as a standard checkout service. If you have an urgent project, contact us before ordering so we can check current stock and provide a realistic shipping estimate.

15. Cancellations, Refused Deliveries & Returns

For cancellations or voluntary returns, please review our Refund Policy before shipping any item back. Most eligible unused and uninstalled products may qualify for a return request within 30 days of delivery, subject to authorization and the conditions stated in that policy.

If a shipment is refused for a reason unrelated to shipping damage, an incorrect item, or our error, applicable return freight or handling charges may apply. Please contact us before refusing a shipment whenever possible.

Refund Policy: https://icemakersupply.com/policies/refund-policy

16. Warranty Replacement Shipping

Warranty replacement shipments, when approved, are coordinated in accordance with the relevant manufacturer’s or supplier’s warranty process. Supporting documents, photos, troubleshooting, serial number information, or return of the original item may be required. Replacement delivery timing will be confirmed when the claim is approved.

17. Contact Ice Maker Supply

For shipping questions, freight arrangements, order status, delivery damage, or tracking support, please contact us and include your order number if you already placed an order.

Email: support@icemakersupply.com

Phone: +1 (727) 285-2572

Website: https://icemakersupply.com

Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled Description

Scotsman CU3030MAX-32 - 208-230V Prodigy Undercounter Medium Cube Ice Maker with 110 lb Storage

The Scotsman CU3030MAX-32 is a self-contained, air-cooled undercounter ice maker that produces up to 329 lb of medium cube ice every 24 hours at 70°F air and 50°F water. At 90°F air and 70°F water, rated production is approximately 230 lb per day. The integrated storage bin holds up to 110 lb of ice, combining high daily output and substantial storage in one 30-inch-wide cabinet.

The CU3030MAX-32 produces medium cubes measuring approximately 7/8 in. x 7/8 in. x 7/8 in.. Its Prodigy control platform includes AutoAlert™ indicators that communicate operating status and maintenance needs. Scotsman's patented WaterSense adaptive purge control helps reduce scale accumulation by adjusting purge operation as water conditions change.

Preventive maintenance is supported by removable external panels and clear access to internal components and the storage bin. The air-cooled cabinet breathes through the front, allowing it to work effectively in undercounter layouts when required rear utility clearance is provided. An ice scoop, 6-inch adjustable legs and a 6-foot power cord are included.

This CU3030MAX-32 electrical configuration requires 208-230V, 60Hz, single-phase power. It uses R290 refrigerant and requires a potable water connection plus a gravity drain. The voltage suffix is essential and should be confirmed against the site electrical service before installation.

Key Features

  • Produces up to 329 lb of medium cube ice per day at 70°F air/50°F water
  • Produces approximately 230 lb/day at 90°F air/70°F water
  • Integrated storage bin holds up to 110 lb
  • 30-inch-wide self-contained undercounter configuration
  • AutoAlert™ control panel communicates operating and maintenance status
  • WaterSense adaptive purge control helps limit mineral buildup
  • Removable door, top panel and storage bin improve service access
  • Front air intake and exhaust support undercounter placement
  • Includes ice scoop, 6-inch adjustable legs and 6-foot power cord
  • R290 hydrocarbon refrigerant

Best For

High-volume bars, restaurants, hotels, cafés and institutional beverage stations that need a self-contained undercounter medium cube ice maker with more than 300 lb of nominal daily output and 208-230V electrical service.

Full Specifications

Brand Scotsman
Model CU3030MAX-32
Series Prodigy
Machine Type Self-contained undercounter cube ice maker with storage
Ice Type Medium cube
Cube Dimensions 7/8 in. x 7/8 in. x 7/8 in.
Cooling Air-cooled
Production at 70°F Air / 50°F Water 329 lb/24 hr
Production at 90°F Air / 70°F Water 230 lb/24 hr
Storage Capacity 110 lb
Dimensions 30 in. W x 30 in. D x 33 in. H
Electrical 208-230V / 60Hz / 1 phase
Maximum Fuse / HACR Breaker 15A
Energy Consumption 6.72 kWh per 100 lb at 90°F/70°F
Potable Water Use 20.4 gal per 100 lb at 90°F/70°F
Refrigerant R290, 5.25 oz.
Heat Rejection 5,200 BTU/hr
Shipping Weight 230 lb
Operating Air Temperature 50°F to 100°F
Operating Water Temperature 40°F to 100°F
Water Pressure 20 to 80 PSIG

Warranty

  • 3 years parts and labor on all components
  • 5 years parts and labor on the evaporator
  • 5 years parts on the compressor and condenser

Installation and Maintenance Notes

  • Confirm that the installation site provides 208-230V single-phase electrical service for the -32 configuration.
  • Allow approximately 6 in. behind the machine for utility connections.
  • Connect the machine to a potable water supply and an independent gravity drain.
  • Follow the manufacturer cleaning, descaling and sanitizing schedule and use appropriate water filtration.
  • Production varies with ambient temperature, incoming water temperature, water pressure and site conditions.

Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled Resources

Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled Buying Guide

Quick Answer: The Scotsman CU3030MAX-32 combines medium cube production and a 110 lb bin in one cabinet. It is rated at up to 329 lb per day at 70°F air and 50°F water, or 230 lb at 90°F air and 70°F water. This -32 model requires 208–230V single-phase power. Confirm installed height carefully: the 33-inch summary excludes the legs.

Who should consider this model

Consider this model for a busy bar, restaurant or beverage station that needs more production than the smaller 15-inch CU units, with storage already integrated. The medium cubes measure approximately 7/8 inch on each side. It can reduce the number of separately selected components, but water, drainage, electricity and ventilation still need a complete installation plan.

Key buying facts

Item

Published detail

Product type

Medium cube undercounter machine

Output at 70°F air and 50°F water

Up to 329 lb per 24 hours

Output at 90°F air and 70°F water

230 lb per 24 hours

Storage

110 lb integrated bin

Dimensions

30 x 30 x 33 in sheet summary without legs; confirm full installed dimensions

Electrical

208–230V / 60Hz / single phase

The main buying decision

Height is a purchase-critical detail. The matching CU3030X manual identifies a 33-inch height without legs and says legs add 6 to 6.75 inches. It also lists a 30.62-inch width, while the specification summary uses a nominal 30 inches. The specification drawing gives approximately 38.74 inches on legs. Because those documents use different dimension references, obtain the exact current drawing and configuration before approving a tight opening.

For an illustrative one-hour service using 70 lb of ice, a full 110 lb bin offers a useful starting reserve before melt and other withdrawals. It does not establish that 110 lb is always accessible or that the machine refills the bin immediately. Daily production and short-window demand must both fit. The 230 lb warmer-condition daily rating is especially relevant when comparing units for a warm service area.

Installation checks

The -32 suffix specifies 208–230V, 60Hz, single phase. Do not treat this as the 115V -1 model or assume an ordinary 115V outlet is suitable because a cord is included. The sheet lists a 15 A maximum fuse or HACR breaker. Allow the stated 6 inches behind the unit for utility connections and keep the front intake and exhaust clear. Confirm the potable-water connection and gravity drain with the installer.

Compare the right alternative

Compare MC0322MAX-1 if separate storage selection is valuable. The MC0322 is a modular head and needs a compatible bin; the CU3030 includes 110 lb storage. Compare the complete installed system rather than head price alone. If a smaller self-contained unit could meet demand, review CU0715MAX-1 and its much lower output before committing space and electrical work.

Plan ownership and maintenance

AutoAlert indicators and WaterSense purge support upkeep. Assign responsibility for descaling, sanitizing and keeping the condenser path clean. Ask for the current component-specific warranty and an itemized quote for filtration, connections, electrical work and freight services. Keep the access needed to remove panels and service the bin when planning cabinetry.

Use our ice machine sizing guide to organize demand and reserve measurements before requesting a quote.

Buyer questions

Can it fit below a 34-inch counter on its supplied legs?

The 33-inch summary is without legs. The supplied leg installation is substantially taller; confirm an approved alternative configuration before purchase.

Does the -32 model run on 115V?

No. It requires 208–230V single-phase power.

Is a separate storage bin needed?

No. This self-contained model includes a 110 lb bin.

Request a complete quote

Send your ZIP code, site measurements, current equipment models and busiest-period ice use. Ask Ice Maker Supply for a CU3030MAX-32 quote with the required installation components, receiving services and current delivery estimate.

Shipping Policy

Ice Maker Supply ships commercial ice makers, ice storage bins, dispensers, filters, accessories, and related equipment through manufacturers, authorized distributors, fulfillment facilities, and parcel or freight carriers. The following terms explain delivery estimates, shipping coverage, freight service, and how to receive an order safely.

1. Where We Ship

We currently ship to eligible street addresses in the 48 contiguous United States. We do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, international destinations, or P.O. boxes.

Delivery to rural, remote, construction, or limited-access locations may require extra coordination or may not be available for certain equipment. If a location cannot be serviced, we will contact you to review the options, including cancellation and refund when appropriate.

2. Free Standard Shipping & Additional Charges

Free standard shipping is available for qualifying products and eligible delivery addresses within the contiguous United States, as shown on the product page or at checkout. If a product does not qualify, the applicable shipping charge will be shown during checkout or in a written quotation before you complete the purchase.

Free standard shipping does not automatically include the services below, which may incur additional charges when requested or required:

  • Liftgate unloading when the receiving location does not have a suitable loading dock or forklift.
  • Inside delivery, room placement, unpacking, assembly, or installation.
  • Residential, remote-area, limited-access, special-appointment, or other carrier accessorial services.
  • Redelivery, storage, or address-reassignment charges caused by delivery access or receiving issues.

We will explain required additional shipping services or charges before arranging them and obtain your approval when applicable. Fees or exclusions shown in a product-specific quotation take precedence over general offers.

3. Order Processing & Estimated Delivery

Estimated standard delivery: 5–7 business days for eligible, in-stock products under normal shipping conditions.

This 5–7-business-day estimate is measured from order confirmation and successful payment verification (whichever occurs later) to expected delivery. It includes ordinary processing and transportation; processing time is not added again on top of this estimate.

Business days are Monday through Friday, excluding major U.S. holidays. Orders placed outside normal business hours may begin processing on the next business day. Shipment and arrival can vary with product availability, warehouse location, freight schedules, and destination.

The 5–7-business-day estimate does not apply to backorders, special orders, made-to-order items, products with a longer published lead time, or shipments requiring exceptional freight arrangements. Large freight shipments and remote destinations may take longer. Any different timeline shown on an individual product page or provided in writing for your order takes precedence.

Delivery dates are estimates, not guaranteed arrival dates. Please schedule equipment installers only after delivery and inspection.

4. Parcel Shipping & Freight Delivery

Smaller items may arrive by parcel carrier. Larger or heavier ice machines, bins, and commercial equipment often ship on pallets through a freight carrier.

Unless a different service is confirmed in writing, standard freight delivery is generally to an accessible truckside, curbside, or receiving/loading area. It does not include carrying equipment inside the property, placement in a kitchen or storage room, unpacking, disposal of packaging, or installation.

The receiving location must be accessible to the assigned carrier and must have an appropriate unloading plan. Let us know before shipment if you do not have a loading dock or forklift.

5. Liftgate, Residential & Limited-Access Delivery

A liftgate is a platform used to lower certain freight items from the truck to ground level. It may be necessary when the receiving location lacks a suitable loading dock or forklift. Liftgate service must be requested before dispatch and is subject to carrier availability, weight, size, and any applicable fee.

Residential addresses, schools, churches, construction sites, storage sites, and other restricted-access locations may have special freight requirements. Not all shipments can be delivered by liftgate. Contact us before ordering if your unloading conditions are uncertain.

6. Delivery Appointments & Receiving Requirements

Some freight carriers will call to schedule delivery. Please provide an accurate phone number and a receiving contact who can be available during the carrier’s delivery window.

Delivery windows depend on the carrier and are not guaranteed unless expressly confirmed. If the carrier cannot deliver because the recipient is unavailable, the location is inaccessible, or suitable unloading arrangements are missing, redelivery or storage fees may apply.

7. Shipping Confirmation & Tracking

We will provide shipping confirmation and available tracking details after the order has been handed to the shipping carrier and the information becomes available. Freight shipments may use a PRO number or other freight reference instead of a parcel tracking number.

Tracking information may take time to update after dispatch. If your shipment shows no movement for more than five business days, contact us so we can investigate with the carrier or shipping warehouse.

8. Orders Arriving in Multiple Shipments

An ice machine head, bin, dispenser, water filter, accessory, or replacement part may ship separately, especially when the products come from different facilities or suppliers. Each shipment may have its own tracking number and arrival date.

9. Inspecting Freight at Delivery

Commercial equipment should be inspected before signing the carrier’s delivery receipt whenever reasonably possible. We recommend that you:

1.  Confirm the correct number of cartons or pallets and look for missing items.

2.  Examine the packaging for tears, punctures, crushed corners, moisture, or broken pallets.

3.  Check accessible equipment surfaces for visible damage, and photograph any concerns.

4.  Write clear notes describing visible damage or shortages on the carrier’s delivery receipt before signing.

5.  Retain the receipt, photographs, and original packaging until the equipment is checked.

If there is serious visible damage, document it and contact us immediately for guidance. Do not accept a badly damaged shipment without noting the condition on the receipt. An unqualified signature may make the freight claim process more difficult, but does not override applicable legal rights.

10. Damaged, Missing, or Incorrect Products

If equipment arrives damaged, an item is missing, or a different model is delivered, contact us promptly, preferably within one business day of delivery or as soon as the issue is discovered. This is a request for fast reporting to help preserve carrier and supplier claim evidence, not a waiver of your rights.

Please send your order number, model details, photos of the product and packaging, a description of the problem, delivery receipt notes (if available), and the serial number if relevant.

Do not install or use visibly damaged equipment before contacting us. Keep the packaging. We will coordinate with the relevant shipping, warehouse, or manufacturing partner to investigate and arrange an appropriate resolution.

11. Delays, Backorders & Special Orders

Inventory, manufacturer production, payment verification, holiday schedules, weather, and carrier operations can affect fulfillment. If we determine that an order cannot be shipped within the applicable communicated shipment timeframe, we will notify you and offer the shipment-delay, cancellation, and refund options required by applicable law.

We will not substitute a materially different model without your approval. For backordered or made-to-order items, we will communicate the available lead-time information before proceeding when possible.

12. Address Changes, Redelivery & Returned Shipments

Please confirm your complete shipping address, business name, suite number, ZIP code, telephone number, and any receiving restrictions at checkout. Contact us immediately if a correction is needed. Changes after dispatch may be unavailable or may incur a carrier reconsignment fee.

Returned-to-sender orders or refused deliveries may require review and additional transportation charges when the issue is caused by an incorrect address, unavailable recipient, or customer-requested change. We will explain the available options, subject to the order’s circumstances and applicable law.

13. Lost Shipments or Orders Marked Delivered

If tracking shows “Delivered” but the equipment has not arrived, contact us as soon as possible. We will review the shipment record, carrier proof of delivery, delivery address, and any signature information with the carrier or fulfillment partner.

If a shipment is confirmed lost or misdelivered, we will work toward a suitable resolution, including replacement or refund as appropriate under the order circumstances and applicable law.

14. Expedited Shipping

Expedited shipping is not currently offered as a standard checkout service. If you have an urgent project, contact us before ordering so we can check current stock and provide a realistic shipping estimate.

15. Cancellations, Refused Deliveries & Returns

For cancellations or voluntary returns, please review our Refund Policy before shipping any item back. Most eligible unused and uninstalled products may qualify for a return request within 30 days of delivery, subject to authorization and the conditions stated in that policy.

If a shipment is refused for a reason unrelated to shipping damage, an incorrect item, or our error, applicable return freight or handling charges may apply. Please contact us before refusing a shipment whenever possible.

Refund Policy: https://icemakersupply.com/policies/refund-policy

16. Warranty Replacement Shipping

Warranty replacement shipments, when approved, are coordinated in accordance with the relevant manufacturer’s or supplier’s warranty process. Supporting documents, photos, troubleshooting, serial number information, or return of the original item may be required. Replacement delivery timing will be confirmed when the claim is approved.

17. Contact Ice Maker Supply

For shipping questions, freight arrangements, order status, delivery damage, or tracking support, please contact us and include your order number if you already placed an order.

Email: support@icemakersupply.com

Phone: +1 (727) 285-2572

Website: https://icemakersupply.com

  • 5 stars: 6 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
M
Mack

Good output, solid cubes, and plenty of room underneath. Been a dependable setup for us.

E
Ethan Brooks

Really happy with the capacity on this one. It makes ice steadily and the larger bin gives us a lot more breathing room during peak hours.

D
Dorian

The storage is what sold us. We can get through a busy shift without constantly checking the bin.

M
Monty

Solid machine. The cubes are consistent and 110 lbs of storage gives us a nice buffer during rushes.

C
Cyrus Bell

We replaced a smaller undercounter unit with this one and the extra storage made a huge difference. Rarely have to think about ice anymore.

A
Alton

Plenty of ice and a big bin. Keeps up nicely when we get busy.

Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled
Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled
Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled
Scotsman CU3030MAX-32 Undercounter Ice Machine - 329 lb/Day Medium Cube with 110 lb Bin, 30 Inch Air-Cooled

Frequently Asked Questions

What ice type does the Scotsman CU3030MAX-32 produce?

It produces medium cube ice, approximately 7/8 x 7/8 x 7/8 inches, which works well for fountain drinks, cocktails, and general foodservice.

How much ice per day does the Scotsman CU3030MAX-32 make?

This model is rated for up to 329 lb per day of medium cube ice, depending on operating conditions. For accurate sizing, confirm performance under your local ambient air and incoming water temperatures using the current Scotsman specification sheet.

Is the Scotsman CU3030MAX-32 air-cooled or water-cooled?

It is air-cooled and uses front-breathing airflow. Maintain the specified installation clearances for proper heat rejection and reliable operation.

What storage capacity does the Scotsman CU3030MAX-32 have?

The Scotsman CU3030MAX-32 includes a built-in storage bin rated at 110 lb. Its ergonomic slide-back door provides easy access for scooping.

What utilities and connections are required to install the Scotsman CU3030MAX-32?

Plan for a potable-water inlet, a drain connection, and a dedicated electrical circuit for this 30-inch air-cooled configuration. Confirm finished cabinet height, ventilation and clearances, water filtration needs, drain routing such as gravity versus pumped drainage, and local plumbing and electrical codes before delivery. The installation manual provides the exact connection requirements.

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