Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled

Brand:Scotsman
Model:CU0415MAX-1
Clear Medium Cube Ice Air-Cooled Up to 60 lb/day 36 lb Bin 15 in. Wide Self-Contained Undercounter 115V R290 Refrigerant 7/8 × 7/8 × 7/8 in. Cube
Free Standard Shipping on Eligible Orders Within the Contiguous U.S.
Regular price $2,255.00
Sale price $2,255.00 Regular price $5,501.00
Unit price
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CU0415MAX-1 is an air-cooled self-contained ice machine producing up to 60 lb/day of medium cube with 36 lb of integrated storage. 115/60/1; R290.

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Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled

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  • Estimated Delivery: 5-7 Business Days*

*Eligible in-stock items within the contiguous U.S.; includes normal processing and transit. Freight and special-order items may take longer.
A countertop commercial ice machine by Scotman, featuring a brushed silver stainless steel body, a dark gray curved top lid, and black legs, shown on a plain white background.

Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled

Regular price $2,255.00
Sale price $2,255.00 Regular price $5,501.00
Unit price

Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled Description

Scotsman CU0415MAX-1 - Compact Clear Medium Cube Ice Maker with 36 lb Built-In Storage

The Scotsman CU0415MAX-1 is a 15-inch-wide, self-contained undercounter ice maker that produces up to 60 lb of medium cube ice every 24 hours at 70°F air and 50°F water. At the warmer 90°F air and 70°F water rating condition, production is approximately 40 lb per day. Its integrated storage bin holds up to 36 lb of ice.

The clear-cube evaporator produces large, slow-melting cubes measuring approximately 7/8 in. x 7/8 in. x 7/8 in.. The cube size and clarity make this model a practical choice for cocktails, premium beverages, water service and other applications where slow dilution and presentation matter.

An ergonomic slide-back door gives convenient access to stored ice without swinging outward into the aisle. The front-breathing cabinet requires very little side clearance, while an intuitive control panel supports straightforward operation. A unit-specific QR code connects operators to relevant service manuals, cleaning instructions and warranty history.

The CU0415MAX-1 operates on a standard 115V single-phase connection and uses R290 refrigerant. It includes an ice scoop and 6-inch adjustable legs. For qualifying low-counter installations, the optional KUFM15 floor-mount kit lowers the machine to approximately 31.9 inches high.

Key Features

  • Produces up to 60 lb of medium cube ice per day at 70°F air/50°F water
  • Produces approximately 40 lb/day at 90°F air/70°F water
  • Built-in storage bin holds up to 36 lb
  • Space-saving 15-inch-wide cabinet
  • Clear medium cubes measuring approximately 7/8 in. on each side
  • Ergonomic slide-back bin door
  • Front-breathing design for flexible undercounter placement
  • Unit-specific QR code for service and cleaning information
  • Includes ice scoop and 6-inch adjustable legs
  • R290 hydrocarbon refrigerant

Best For

Executive suites, small offices, bars, cafés, hospitality spaces and compact beverage stations that need clear medium cube ice and integrated storage in a narrow undercounter footprint.

Full Specifications

Brand Scotsman
Model CU0415MAX-1
Machine Type Self-contained undercounter cube ice maker with storage
Ice Type Clear medium cube
Cube Dimensions 7/8 in. x 7/8 in. x 7/8 in.
Cooling Air-cooled
Production at 70°F Air / 50°F Water 60 lb/24 hr
Production at 90°F Air / 70°F Water 40 lb/24 hr
Storage Capacity 36 lb
Dimensions 15 in. W x 24 in. D x 38 in. H, including 6-inch legs
Electrical 115V / 60Hz / 1 phase
Maximum Fuse / HACR Breaker 15A
Energy Consumption 9.23 kWh per 100 lb at 90°F/70°F
Potable Water Use 24.6 gal per 100 lb at 90°F/70°F
Refrigerant R290, 3.75 oz.
Heat Rejection 1,500 BTU/hr
Shipping Weight 90 lb
Operating Air Temperature 50°F to 100°F
Operating Water Temperature 40°F to 100°F
Water Pressure 15 to 80 PSIG

Warranty

  • 3 years parts and labor on all components for qualifying commercial installations

Installation and Maintenance Notes

  • Recommended minimum clearances are 1/8 in. at the side, 1/4 in. above and 4 in. at the rear.
  • Provide a potable water supply, 3/4-inch FPT gravity drain and dedicated 115V electrical circuit.
  • The optional KUFM15 floor-mount kit lowers overall height to approximately 31.9 in.
  • Follow the manufacturer cleaning and sanitizing schedule and use appropriate water filtration.

Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled Features

Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled Resources

Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled Buying Guide

Quick Answer: The Scotsman CU0415MAX-1 is a compact medium cube ice maker with 36 lb of integrated storage. It produces up to 60 lb per day at 70°F air and 50°F water, or 40 lb at 90°F air and 70°F water. Choose it for a smaller beverage station whose daily use and peak withdrawals fit those limits. Confirm the leg or floor-mount arrangement before planning counter height.

Who should consider this model

This model can work for a smaller service point where a self-contained machine is easier to plan than a modular head and separate bin. Its approximately 7/8-inch cubes suit beverage service, and the slide-back door gives access without a forward door swing. It is a better match for measured low demand than for a business selected only by its label, such as café or office.

Key buying facts

Item

Published detail

Product type

Medium cube undercounter machine

Output at 70°F air and 50°F water

Up to 60 lb per 24 hours

Output at 90°F air and 70°F water

40 lb per 24 hours

Storage

36 lb integrated bin

Dimensions

15 x 24 x 38 in summary including 6 in legs

Electrical

115V / 60Hz / single phase

The main buying decision

The 36 lb bin is a reserve, not an extra 36 lb added to the daily rating every day. A station may start a rush with stored ice while the machine keeps making more. Over repeated days, however, total ice use must remain within practical production after losses and operating conditions. A large opening reserve can hide a production shortfall during a short demonstration.

Suppose a station takes 30 lb from a full bin during a short service. Only 6 lb of the nominal stored reserve remains before melt and any concurrent production are considered. That calculation helps explain why a unit can meet daily demand yet feel undersized during a concentrated rush. Record both the pounds used in the busiest period and the recovery time between service periods.

Installation checks

The published standard dimensions are 15 x 24 x 38 inches including legs. The optional KUFM15 floor-mount kit provides an approximately 31.9-inch height. Check the exact installation method rather than simply removing legs. The sheet recommends 1/8 inch side clearance, 1/4 inch above and 4 inches behind. Provide potable water, a gravity drain and the correct 115V electrical connection.

Compare the right alternative

Compare CU0715MAX-1 when you need more replenishment from the same published width and storage size. Its warmer-condition rating is 53 lb per day versus 40 lb here, an increase of 13 lb. At the checked prices it costs $227 more for the machine. Neither model provides additional storage over the other, so a burst-demand problem may need a different approach.

Plan ownership and maintenance

The maximum fuse or HACR breaker published for this model is 15 A. Have the installer verify the nameplate and drain layout before delivery. Water treatment should fit local conditions, and scale removal and sanitation remain routine tasks. Review the three-year commercial parts-and-labor terms and any residential restrictions. Include connection work, filtration and receiving services when comparing total cost.

Use our ice machine sizing guide to organize demand and reserve measurements before requesting a quote.

Buyer questions

Does the model name mean it makes only 40 or 50 lb daily?

Use the exact-model January 2026 rating: 60 lb at 70°F air/50°F water and 40 lb at 90°F air/70°F water.

Does it include a drain pump?

The listed configuration uses gravity drainage. Have the installer assess the drain before ordering.

Can the CU0715 solve a need for a bigger bin?

No. Both units have 36 lb storage; the CU0715 increases production.

Request a complete quote

Send your ZIP code, site measurements, current equipment models and busiest-period ice use. Ask Ice Maker Supply for a CU0415MAX-1 quote with the required installation components, receiving services and current delivery estimate.

Shipping Policy

Ice Maker Supply ships commercial ice makers, ice storage bins, dispensers, filters, accessories, and related equipment through manufacturers, authorized distributors, fulfillment facilities, and parcel or freight carriers. The following terms explain delivery estimates, shipping coverage, freight service, and how to receive an order safely.

1. Where We Ship

We currently ship to eligible street addresses in the 48 contiguous United States. We do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, international destinations, or P.O. boxes.

Delivery to rural, remote, construction, or limited-access locations may require extra coordination or may not be available for certain equipment. If a location cannot be serviced, we will contact you to review the options, including cancellation and refund when appropriate.

2. Free Standard Shipping & Additional Charges

Free standard shipping is available for qualifying products and eligible delivery addresses within the contiguous United States, as shown on the product page or at checkout. If a product does not qualify, the applicable shipping charge will be shown during checkout or in a written quotation before you complete the purchase.

Free standard shipping does not automatically include the services below, which may incur additional charges when requested or required:

  • Liftgate unloading when the receiving location does not have a suitable loading dock or forklift.
  • Inside delivery, room placement, unpacking, assembly, or installation.
  • Residential, remote-area, limited-access, special-appointment, or other carrier accessorial services.
  • Redelivery, storage, or address-reassignment charges caused by delivery access or receiving issues.

We will explain required additional shipping services or charges before arranging them and obtain your approval when applicable. Fees or exclusions shown in a product-specific quotation take precedence over general offers.

3. Order Processing & Estimated Delivery

Estimated standard delivery: 5–7 business days for eligible, in-stock products under normal shipping conditions.

This 5–7-business-day estimate is measured from order confirmation and successful payment verification (whichever occurs later) to expected delivery. It includes ordinary processing and transportation; processing time is not added again on top of this estimate.

Business days are Monday through Friday, excluding major U.S. holidays. Orders placed outside normal business hours may begin processing on the next business day. Shipment and arrival can vary with product availability, warehouse location, freight schedules, and destination.

The 5–7-business-day estimate does not apply to backorders, special orders, made-to-order items, products with a longer published lead time, or shipments requiring exceptional freight arrangements. Large freight shipments and remote destinations may take longer. Any different timeline shown on an individual product page or provided in writing for your order takes precedence.

Delivery dates are estimates, not guaranteed arrival dates. Please schedule equipment installers only after delivery and inspection.

4. Parcel Shipping & Freight Delivery

Smaller items may arrive by parcel carrier. Larger or heavier ice machines, bins, and commercial equipment often ship on pallets through a freight carrier.

Unless a different service is confirmed in writing, standard freight delivery is generally to an accessible truckside, curbside, or receiving/loading area. It does not include carrying equipment inside the property, placement in a kitchen or storage room, unpacking, disposal of packaging, or installation.

The receiving location must be accessible to the assigned carrier and must have an appropriate unloading plan. Let us know before shipment if you do not have a loading dock or forklift.

5. Liftgate, Residential & Limited-Access Delivery

A liftgate is a platform used to lower certain freight items from the truck to ground level. It may be necessary when the receiving location lacks a suitable loading dock or forklift. Liftgate service must be requested before dispatch and is subject to carrier availability, weight, size, and any applicable fee.

Residential addresses, schools, churches, construction sites, storage sites, and other restricted-access locations may have special freight requirements. Not all shipments can be delivered by liftgate. Contact us before ordering if your unloading conditions are uncertain.

6. Delivery Appointments & Receiving Requirements

Some freight carriers will call to schedule delivery. Please provide an accurate phone number and a receiving contact who can be available during the carrier’s delivery window.

Delivery windows depend on the carrier and are not guaranteed unless expressly confirmed. If the carrier cannot deliver because the recipient is unavailable, the location is inaccessible, or suitable unloading arrangements are missing, redelivery or storage fees may apply.

7. Shipping Confirmation & Tracking

We will provide shipping confirmation and available tracking details after the order has been handed to the shipping carrier and the information becomes available. Freight shipments may use a PRO number or other freight reference instead of a parcel tracking number.

Tracking information may take time to update after dispatch. If your shipment shows no movement for more than five business days, contact us so we can investigate with the carrier or shipping warehouse.

8. Orders Arriving in Multiple Shipments

An ice machine head, bin, dispenser, water filter, accessory, or replacement part may ship separately, especially when the products come from different facilities or suppliers. Each shipment may have its own tracking number and arrival date.

9. Inspecting Freight at Delivery

Commercial equipment should be inspected before signing the carrier’s delivery receipt whenever reasonably possible. We recommend that you:

1.  Confirm the correct number of cartons or pallets and look for missing items.

2.  Examine the packaging for tears, punctures, crushed corners, moisture, or broken pallets.

3.  Check accessible equipment surfaces for visible damage, and photograph any concerns.

4.  Write clear notes describing visible damage or shortages on the carrier’s delivery receipt before signing.

5.  Retain the receipt, photographs, and original packaging until the equipment is checked.

If there is serious visible damage, document it and contact us immediately for guidance. Do not accept a badly damaged shipment without noting the condition on the receipt. An unqualified signature may make the freight claim process more difficult, but does not override applicable legal rights.

10. Damaged, Missing, or Incorrect Products

If equipment arrives damaged, an item is missing, or a different model is delivered, contact us promptly, preferably within one business day of delivery or as soon as the issue is discovered. This is a request for fast reporting to help preserve carrier and supplier claim evidence, not a waiver of your rights.

Please send your order number, model details, photos of the product and packaging, a description of the problem, delivery receipt notes (if available), and the serial number if relevant.

Do not install or use visibly damaged equipment before contacting us. Keep the packaging. We will coordinate with the relevant shipping, warehouse, or manufacturing partner to investigate and arrange an appropriate resolution.

11. Delays, Backorders & Special Orders

Inventory, manufacturer production, payment verification, holiday schedules, weather, and carrier operations can affect fulfillment. If we determine that an order cannot be shipped within the applicable communicated shipment timeframe, we will notify you and offer the shipment-delay, cancellation, and refund options required by applicable law.

We will not substitute a materially different model without your approval. For backordered or made-to-order items, we will communicate the available lead-time information before proceeding when possible.

12. Address Changes, Redelivery & Returned Shipments

Please confirm your complete shipping address, business name, suite number, ZIP code, telephone number, and any receiving restrictions at checkout. Contact us immediately if a correction is needed. Changes after dispatch may be unavailable or may incur a carrier reconsignment fee.

Returned-to-sender orders or refused deliveries may require review and additional transportation charges when the issue is caused by an incorrect address, unavailable recipient, or customer-requested change. We will explain the available options, subject to the order’s circumstances and applicable law.

13. Lost Shipments or Orders Marked Delivered

If tracking shows “Delivered” but the equipment has not arrived, contact us as soon as possible. We will review the shipment record, carrier proof of delivery, delivery address, and any signature information with the carrier or fulfillment partner.

If a shipment is confirmed lost or misdelivered, we will work toward a suitable resolution, including replacement or refund as appropriate under the order circumstances and applicable law.

14. Expedited Shipping

Expedited shipping is not currently offered as a standard checkout service. If you have an urgent project, contact us before ordering so we can check current stock and provide a realistic shipping estimate.

15. Cancellations, Refused Deliveries & Returns

For cancellations or voluntary returns, please review our Refund Policy before shipping any item back. Most eligible unused and uninstalled products may qualify for a return request within 30 days of delivery, subject to authorization and the conditions stated in that policy.

If a shipment is refused for a reason unrelated to shipping damage, an incorrect item, or our error, applicable return freight or handling charges may apply. Please contact us before refusing a shipment whenever possible.

Refund Policy: https://icemakersupply.com/policies/refund-policy

16. Warranty Replacement Shipping

Warranty replacement shipments, when approved, are coordinated in accordance with the relevant manufacturer’s or supplier’s warranty process. Supporting documents, photos, troubleshooting, serial number information, or return of the original item may be required. Replacement delivery timing will be confirmed when the claim is approved.

17. Contact Ice Maker Supply

For shipping questions, freight arrangements, order status, delivery damage, or tracking support, please contact us and include your order number if you already placed an order.

Email: support@icemakersupply.com

Phone: +1 (727) 285-2572

Website: https://icemakersupply.com

Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled Description

Scotsman CU0415MAX-1 - Compact Clear Medium Cube Ice Maker with 36 lb Built-In Storage

The Scotsman CU0415MAX-1 is a 15-inch-wide, self-contained undercounter ice maker that produces up to 60 lb of medium cube ice every 24 hours at 70°F air and 50°F water. At the warmer 90°F air and 70°F water rating condition, production is approximately 40 lb per day. Its integrated storage bin holds up to 36 lb of ice.

The clear-cube evaporator produces large, slow-melting cubes measuring approximately 7/8 in. x 7/8 in. x 7/8 in.. The cube size and clarity make this model a practical choice for cocktails, premium beverages, water service and other applications where slow dilution and presentation matter.

An ergonomic slide-back door gives convenient access to stored ice without swinging outward into the aisle. The front-breathing cabinet requires very little side clearance, while an intuitive control panel supports straightforward operation. A unit-specific QR code connects operators to relevant service manuals, cleaning instructions and warranty history.

The CU0415MAX-1 operates on a standard 115V single-phase connection and uses R290 refrigerant. It includes an ice scoop and 6-inch adjustable legs. For qualifying low-counter installations, the optional KUFM15 floor-mount kit lowers the machine to approximately 31.9 inches high.

Key Features

  • Produces up to 60 lb of medium cube ice per day at 70°F air/50°F water
  • Produces approximately 40 lb/day at 90°F air/70°F water
  • Built-in storage bin holds up to 36 lb
  • Space-saving 15-inch-wide cabinet
  • Clear medium cubes measuring approximately 7/8 in. on each side
  • Ergonomic slide-back bin door
  • Front-breathing design for flexible undercounter placement
  • Unit-specific QR code for service and cleaning information
  • Includes ice scoop and 6-inch adjustable legs
  • R290 hydrocarbon refrigerant

Best For

Executive suites, small offices, bars, cafés, hospitality spaces and compact beverage stations that need clear medium cube ice and integrated storage in a narrow undercounter footprint.

Full Specifications

Brand Scotsman
Model CU0415MAX-1
Machine Type Self-contained undercounter cube ice maker with storage
Ice Type Clear medium cube
Cube Dimensions 7/8 in. x 7/8 in. x 7/8 in.
Cooling Air-cooled
Production at 70°F Air / 50°F Water 60 lb/24 hr
Production at 90°F Air / 70°F Water 40 lb/24 hr
Storage Capacity 36 lb
Dimensions 15 in. W x 24 in. D x 38 in. H, including 6-inch legs
Electrical 115V / 60Hz / 1 phase
Maximum Fuse / HACR Breaker 15A
Energy Consumption 9.23 kWh per 100 lb at 90°F/70°F
Potable Water Use 24.6 gal per 100 lb at 90°F/70°F
Refrigerant R290, 3.75 oz.
Heat Rejection 1,500 BTU/hr
Shipping Weight 90 lb
Operating Air Temperature 50°F to 100°F
Operating Water Temperature 40°F to 100°F
Water Pressure 15 to 80 PSIG

Warranty

  • 3 years parts and labor on all components for qualifying commercial installations

Installation and Maintenance Notes

  • Recommended minimum clearances are 1/8 in. at the side, 1/4 in. above and 4 in. at the rear.
  • Provide a potable water supply, 3/4-inch FPT gravity drain and dedicated 115V electrical circuit.
  • The optional KUFM15 floor-mount kit lowers overall height to approximately 31.9 in.
  • Follow the manufacturer cleaning and sanitizing schedule and use appropriate water filtration.

Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled Resources

Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled Buying Guide

Quick Answer: The Scotsman CU0415MAX-1 is a compact medium cube ice maker with 36 lb of integrated storage. It produces up to 60 lb per day at 70°F air and 50°F water, or 40 lb at 90°F air and 70°F water. Choose it for a smaller beverage station whose daily use and peak withdrawals fit those limits. Confirm the leg or floor-mount arrangement before planning counter height.

Who should consider this model

This model can work for a smaller service point where a self-contained machine is easier to plan than a modular head and separate bin. Its approximately 7/8-inch cubes suit beverage service, and the slide-back door gives access without a forward door swing. It is a better match for measured low demand than for a business selected only by its label, such as café or office.

Key buying facts

Item

Published detail

Product type

Medium cube undercounter machine

Output at 70°F air and 50°F water

Up to 60 lb per 24 hours

Output at 90°F air and 70°F water

40 lb per 24 hours

Storage

36 lb integrated bin

Dimensions

15 x 24 x 38 in summary including 6 in legs

Electrical

115V / 60Hz / single phase

The main buying decision

The 36 lb bin is a reserve, not an extra 36 lb added to the daily rating every day. A station may start a rush with stored ice while the machine keeps making more. Over repeated days, however, total ice use must remain within practical production after losses and operating conditions. A large opening reserve can hide a production shortfall during a short demonstration.

Suppose a station takes 30 lb from a full bin during a short service. Only 6 lb of the nominal stored reserve remains before melt and any concurrent production are considered. That calculation helps explain why a unit can meet daily demand yet feel undersized during a concentrated rush. Record both the pounds used in the busiest period and the recovery time between service periods.

Installation checks

The published standard dimensions are 15 x 24 x 38 inches including legs. The optional KUFM15 floor-mount kit provides an approximately 31.9-inch height. Check the exact installation method rather than simply removing legs. The sheet recommends 1/8 inch side clearance, 1/4 inch above and 4 inches behind. Provide potable water, a gravity drain and the correct 115V electrical connection.

Compare the right alternative

Compare CU0715MAX-1 when you need more replenishment from the same published width and storage size. Its warmer-condition rating is 53 lb per day versus 40 lb here, an increase of 13 lb. At the checked prices it costs $227 more for the machine. Neither model provides additional storage over the other, so a burst-demand problem may need a different approach.

Plan ownership and maintenance

The maximum fuse or HACR breaker published for this model is 15 A. Have the installer verify the nameplate and drain layout before delivery. Water treatment should fit local conditions, and scale removal and sanitation remain routine tasks. Review the three-year commercial parts-and-labor terms and any residential restrictions. Include connection work, filtration and receiving services when comparing total cost.

Use our ice machine sizing guide to organize demand and reserve measurements before requesting a quote.

Buyer questions

Does the model name mean it makes only 40 or 50 lb daily?

Use the exact-model January 2026 rating: 60 lb at 70°F air/50°F water and 40 lb at 90°F air/70°F water.

Does it include a drain pump?

The listed configuration uses gravity drainage. Have the installer assess the drain before ordering.

Can the CU0715 solve a need for a bigger bin?

No. Both units have 36 lb storage; the CU0715 increases production.

Request a complete quote

Send your ZIP code, site measurements, current equipment models and busiest-period ice use. Ask Ice Maker Supply for a CU0415MAX-1 quote with the required installation components, receiving services and current delivery estimate.

Shipping Policy

Ice Maker Supply ships commercial ice makers, ice storage bins, dispensers, filters, accessories, and related equipment through manufacturers, authorized distributors, fulfillment facilities, and parcel or freight carriers. The following terms explain delivery estimates, shipping coverage, freight service, and how to receive an order safely.

1. Where We Ship

We currently ship to eligible street addresses in the 48 contiguous United States. We do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, international destinations, or P.O. boxes.

Delivery to rural, remote, construction, or limited-access locations may require extra coordination or may not be available for certain equipment. If a location cannot be serviced, we will contact you to review the options, including cancellation and refund when appropriate.

2. Free Standard Shipping & Additional Charges

Free standard shipping is available for qualifying products and eligible delivery addresses within the contiguous United States, as shown on the product page or at checkout. If a product does not qualify, the applicable shipping charge will be shown during checkout or in a written quotation before you complete the purchase.

Free standard shipping does not automatically include the services below, which may incur additional charges when requested or required:

  • Liftgate unloading when the receiving location does not have a suitable loading dock or forklift.
  • Inside delivery, room placement, unpacking, assembly, or installation.
  • Residential, remote-area, limited-access, special-appointment, or other carrier accessorial services.
  • Redelivery, storage, or address-reassignment charges caused by delivery access or receiving issues.

We will explain required additional shipping services or charges before arranging them and obtain your approval when applicable. Fees or exclusions shown in a product-specific quotation take precedence over general offers.

3. Order Processing & Estimated Delivery

Estimated standard delivery: 5–7 business days for eligible, in-stock products under normal shipping conditions.

This 5–7-business-day estimate is measured from order confirmation and successful payment verification (whichever occurs later) to expected delivery. It includes ordinary processing and transportation; processing time is not added again on top of this estimate.

Business days are Monday through Friday, excluding major U.S. holidays. Orders placed outside normal business hours may begin processing on the next business day. Shipment and arrival can vary with product availability, warehouse location, freight schedules, and destination.

The 5–7-business-day estimate does not apply to backorders, special orders, made-to-order items, products with a longer published lead time, or shipments requiring exceptional freight arrangements. Large freight shipments and remote destinations may take longer. Any different timeline shown on an individual product page or provided in writing for your order takes precedence.

Delivery dates are estimates, not guaranteed arrival dates. Please schedule equipment installers only after delivery and inspection.

4. Parcel Shipping & Freight Delivery

Smaller items may arrive by parcel carrier. Larger or heavier ice machines, bins, and commercial equipment often ship on pallets through a freight carrier.

Unless a different service is confirmed in writing, standard freight delivery is generally to an accessible truckside, curbside, or receiving/loading area. It does not include carrying equipment inside the property, placement in a kitchen or storage room, unpacking, disposal of packaging, or installation.

The receiving location must be accessible to the assigned carrier and must have an appropriate unloading plan. Let us know before shipment if you do not have a loading dock or forklift.

5. Liftgate, Residential & Limited-Access Delivery

A liftgate is a platform used to lower certain freight items from the truck to ground level. It may be necessary when the receiving location lacks a suitable loading dock or forklift. Liftgate service must be requested before dispatch and is subject to carrier availability, weight, size, and any applicable fee.

Residential addresses, schools, churches, construction sites, storage sites, and other restricted-access locations may have special freight requirements. Not all shipments can be delivered by liftgate. Contact us before ordering if your unloading conditions are uncertain.

6. Delivery Appointments & Receiving Requirements

Some freight carriers will call to schedule delivery. Please provide an accurate phone number and a receiving contact who can be available during the carrier’s delivery window.

Delivery windows depend on the carrier and are not guaranteed unless expressly confirmed. If the carrier cannot deliver because the recipient is unavailable, the location is inaccessible, or suitable unloading arrangements are missing, redelivery or storage fees may apply.

7. Shipping Confirmation & Tracking

We will provide shipping confirmation and available tracking details after the order has been handed to the shipping carrier and the information becomes available. Freight shipments may use a PRO number or other freight reference instead of a parcel tracking number.

Tracking information may take time to update after dispatch. If your shipment shows no movement for more than five business days, contact us so we can investigate with the carrier or shipping warehouse.

8. Orders Arriving in Multiple Shipments

An ice machine head, bin, dispenser, water filter, accessory, or replacement part may ship separately, especially when the products come from different facilities or suppliers. Each shipment may have its own tracking number and arrival date.

9. Inspecting Freight at Delivery

Commercial equipment should be inspected before signing the carrier’s delivery receipt whenever reasonably possible. We recommend that you:

1.  Confirm the correct number of cartons or pallets and look for missing items.

2.  Examine the packaging for tears, punctures, crushed corners, moisture, or broken pallets.

3.  Check accessible equipment surfaces for visible damage, and photograph any concerns.

4.  Write clear notes describing visible damage or shortages on the carrier’s delivery receipt before signing.

5.  Retain the receipt, photographs, and original packaging until the equipment is checked.

If there is serious visible damage, document it and contact us immediately for guidance. Do not accept a badly damaged shipment without noting the condition on the receipt. An unqualified signature may make the freight claim process more difficult, but does not override applicable legal rights.

10. Damaged, Missing, or Incorrect Products

If equipment arrives damaged, an item is missing, or a different model is delivered, contact us promptly, preferably within one business day of delivery or as soon as the issue is discovered. This is a request for fast reporting to help preserve carrier and supplier claim evidence, not a waiver of your rights.

Please send your order number, model details, photos of the product and packaging, a description of the problem, delivery receipt notes (if available), and the serial number if relevant.

Do not install or use visibly damaged equipment before contacting us. Keep the packaging. We will coordinate with the relevant shipping, warehouse, or manufacturing partner to investigate and arrange an appropriate resolution.

11. Delays, Backorders & Special Orders

Inventory, manufacturer production, payment verification, holiday schedules, weather, and carrier operations can affect fulfillment. If we determine that an order cannot be shipped within the applicable communicated shipment timeframe, we will notify you and offer the shipment-delay, cancellation, and refund options required by applicable law.

We will not substitute a materially different model without your approval. For backordered or made-to-order items, we will communicate the available lead-time information before proceeding when possible.

12. Address Changes, Redelivery & Returned Shipments

Please confirm your complete shipping address, business name, suite number, ZIP code, telephone number, and any receiving restrictions at checkout. Contact us immediately if a correction is needed. Changes after dispatch may be unavailable or may incur a carrier reconsignment fee.

Returned-to-sender orders or refused deliveries may require review and additional transportation charges when the issue is caused by an incorrect address, unavailable recipient, or customer-requested change. We will explain the available options, subject to the order’s circumstances and applicable law.

13. Lost Shipments or Orders Marked Delivered

If tracking shows “Delivered” but the equipment has not arrived, contact us as soon as possible. We will review the shipment record, carrier proof of delivery, delivery address, and any signature information with the carrier or fulfillment partner.

If a shipment is confirmed lost or misdelivered, we will work toward a suitable resolution, including replacement or refund as appropriate under the order circumstances and applicable law.

14. Expedited Shipping

Expedited shipping is not currently offered as a standard checkout service. If you have an urgent project, contact us before ordering so we can check current stock and provide a realistic shipping estimate.

15. Cancellations, Refused Deliveries & Returns

For cancellations or voluntary returns, please review our Refund Policy before shipping any item back. Most eligible unused and uninstalled products may qualify for a return request within 30 days of delivery, subject to authorization and the conditions stated in that policy.

If a shipment is refused for a reason unrelated to shipping damage, an incorrect item, or our error, applicable return freight or handling charges may apply. Please contact us before refusing a shipment whenever possible.

Refund Policy: https://icemakersupply.com/policies/refund-policy

16. Warranty Replacement Shipping

Warranty replacement shipments, when approved, are coordinated in accordance with the relevant manufacturer’s or supplier’s warranty process. Supporting documents, photos, troubleshooting, serial number information, or return of the original item may be required. Replacement delivery timing will be confirmed when the claim is approved.

17. Contact Ice Maker Supply

For shipping questions, freight arrangements, order status, delivery damage, or tracking support, please contact us and include your order number if you already placed an order.

Email: support@icemakersupply.com

Phone: +1 (727) 285-2572

Website: https://icemakersupply.com

  • 5 stars: 3 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
L
Lenny

Simple, quiet, and the cubes come out nice and consistent.

M
Marcus Hale

We wanted something compact and self-contained, and this has been a really easy fit. The built-in bin is a nice size for our daily use.

D
Drew

Perfect little machine for our coffee shop. Doesn’t take up much room and keeps enough ice on hand.

Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled
Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled
Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled
Scotsman CU0415MAX-1 Undercounter Ice Machine - 60 lb/Day Medium Cube with 36 lb Bin, 15 Inch Air-Cooled

Frequently Asked Questions

What capacity does the Scotsman CU0415MAX-1 provide?

It produces up to 60 lb per day of medium cube ice and includes a 36 lb storage bin for holding ice between uses.

Is the CU0415MAX-1 an air-cooled or water-cooled undercounter ice machine?

The CU0415MAX-1 is a 15-inch air-cooled undercounter ice machine designed to use room air for heat removal, typically eliminating the need for an external condenser water hookup.

Does the CU0415MAX-1 require a specific installation clearance or leveling?

Yes. Install it on a level surface with proper support for the full operating load, allow clearance for door opening and maintenance, and meet the required drainage and ventilation guidelines.

What cube size does the CU0415MAX-1 produce?

It is designed for medium cube ice, a versatile format for beverage and foodservice applications that need a moderate melt rate and good scoopability.

What type of maintenance is recommended for the CU0415MAX-1?

Regularly clean the bin and ice-making surfaces, periodically inspect airflow around the air-cooled components, and check drainage to help the machine perform at its rated output.

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