Scotsman HID312A-1
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Estimated Delivery:Jun 04 - Jun 08
Scotsman HID312A-1 Description
The Scotsman HID312A-1 Meridian Ice and Water Dispenser is built for commercial spaces that need clean, convenient access to ice and water from one compact unit. It is a strong fit for offices, healthcare facilities, cafeterias, breakrooms, hotels, hospitality areas, and high-traffic self-service beverage stations.
This dispenser produces up to 260 lb. of H2 nugget ice per day and stores up to 12 lb., helping keep ice available throughout the day. H2 nugget ice is soft, chewable, and easy to use in cold beverages, making it a popular option for shared refreshment areas, hydration stations, and customer-facing spaces.
The touch-free infrared dispensing system helps reduce hand contact, which is valuable in public, workplace, and healthcare-adjacent environments. Removable parts such as the bin, air filter, spouts, and sink make cleaning more practical, while the stainless steel exterior and AgION antimicrobial protection support cleaner long-term commercial operation.
Key Features
-
Produces up to 260 lb. of H2 nugget ice per day
-
AHRI-rated production of 225 lb. per day
-
Stores up to 12 lb. of ice
-
Touch-free infrared dispensing
-
Dispenses ice and water
-
Air-cooled condenser
-
H2 nugget ice
-
Stainless steel exterior
-
AgION antimicrobial protection
-
Removable bin
-
Removable air filter
-
Removable spouts and sink
-
Enlarged 11-inch dispensing area
-
115V operation
-
NSF, cULus, and CE certified
Best For
Offices, healthcare facilities, cafeterias, breakrooms, hotels, hospitality spaces, beverage stations, and high-traffic self-service areas.
Scotsman HID312A-1 Features
Air Cooled
Uses Air for Cooling
Antimicrobial
Inhibit Microorganisms Growth
Stainless Steel
Durable Steel Exterior
Quiet Operation
Low Noise Design
Fast Production
Ready in Minutes
Premium Quality
Build to Last
Compact Design
Fits Anywhere
Scotsman HID312A-1 Resources
Shipping Policy
At Ice Maker Supply, we work to make shipping clear, reliable, and easy to track. Most orders are shipped through trusted warehouse, supplier, or carrier partners. Shipping times may vary based on product availability, warehouse location, delivery address, carrier schedule, freight requirements, and order volume.
Standard Delivery
Our estimated delivery time is 4-6 business days for most eligible areas after the order has been processed and shipped.
Some larger ice machines may require freight delivery. Freight shipments may take longer depending on location, carrier availability, and delivery appointment scheduling.
Delivery times are estimates and are not guaranteed.
Order Processing
Orders are usually processed during regular business days, Monday through Friday.
Processing may take longer during:
- Holidays
- High order volume
- Supplier delays
- Payment review
- Address verification
- Product backorders
- Freight scheduling
If there is a delay with your order, we will do our best to keep you updated.
Shipping Confirmation and Tracking
Once your order ships, you will receive a shipping confirmation email with your order and tracking details.
You may be able to see:
- Order status
- Carrier name
- Tracking number
- Estimated delivery date
- Shipment updates
Tracking may not update immediately after the label is created. In some cases, the package may already be moving even if the tracking page has not refreshed.
If your tracking has not updated for more than 5 business days, please contact us so we can help check the shipment status.
Multiple Shipments
Some orders may ship in multiple packages, especially if your order includes:
- Bundled products
- Accessories
- Replacement parts
- Items from different warehouses
- Products from different suppliers
If your order ships separately, you may receive more than one tracking number.
Shipping Areas
Orders placed on icemakersupply.com are currently shipped only within the contiguous United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Virgin Islands
- Guam
- American Samoa
- Northern Mariana Islands
- Marshall Islands
- Palau
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
- International addresses
If your address is outside our available shipping area, your order may be canceled and refunded.
Expedited Shipping
Expedited shipping is not available at this time.
Because many ice makers are large, heavy, or shipped through supplier warehouses, faster shipping options may not be available for every product.
Freight Delivery
Some commercial or larger ice machines may ship by freight carrier instead of standard parcel delivery.
Freight delivery may require:
- A delivery appointment
- A valid phone number
- Someone available to receive the shipment
- Inspection before signing
- Extra time for scheduling
Please inspect freight shipments carefully before accepting delivery. If the item or packaging appears damaged, note the damage with the carrier and contact us as soon as possible.
If possible, take clear photos of the packaging and product before moving or installing the item.
Damaged Packages
If your order arrives damaged, please contact us immediately.
Send us:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged product
- A short description of the issue
- Delivery receipt notes, if available
Damage claims are easier to process when reported quickly. Late damage reports may limit our ability to file a carrier or supplier claim.
Do not install or use a damaged product before contacting us.
Incorrect or Incomplete Address
Please make sure your shipping address is complete and accurate before placing your order.
Ice Maker Supply is not responsible for delays, failed deliveries, or extra charges caused by:
- Incorrect address
- Missing apartment, suite, or unit number
- Wrong ZIP code
- Unreachable phone number
- Delivery restrictions at the location
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the item can be reshipped.
Can I Change My Delivery Address?
If your order has not shipped yet, contact us as soon as possible. We may be able to update the shipping address before fulfillment begins.
Once an order has shipped or is in transit, we usually cannot change the delivery address.
For freight shipments, address changes may not be possible after carrier pickup.
Returned to Sender
A package may be returned to the sender due to:
- Incorrect address
- Incomplete address
- Failed delivery attempts
- Refused delivery
- Carrier access issues
- Unclaimed shipment
If your package is returned to the sender, contact us with your order number and correct shipping address.
We will review the situation and help arrange the next step. Reshipping fees may apply.
Pre-Order or Backordered Items
If a product is listed as pre-ordered or backordered, the product page may show the estimated shipping date.
Pre-order and backorder shipping dates are estimates and may change due to supplier production, warehouse availability, or carrier delays.
If the estimated shipping date changes, we will do our best to keep you informed.
Warranty Replacement Shipping
If a warranty replacement is approved, shipping may depend on the manufacturer, supplier, or warranty provider.
Replacement orders may require:
- Proof of purchase
- Photos or videos of the issue
- Troubleshooting steps
- Return of the original item
- Supplier or manufacturer approval
A replacement will be shipped only after the required review process is complete.
Lost or Stalled Shipments
If your tracking shows no movement for more than 5 business days, contact us.
We may contact the carrier, warehouse, or supplier to check the shipment status.
If a package is confirmed lost, we will review available options based on the carrier investigation and supplier rules.
Contact Us
Need help with shipping or tracking?
Contact Ice Maker Supply:
- Email: support@icemakersupply.com
- Website: icemakersupply.com
Our support team can help with order status, tracking questions, delivery issues, and shipping concerns.
Scotsman HID312A-1 Description
The Scotsman HID312A-1 Meridian Ice and Water Dispenser is built for commercial spaces that need clean, convenient access to ice and water from one compact unit. It is a strong fit for offices, healthcare facilities, cafeterias, breakrooms, hotels, hospitality areas, and high-traffic self-service beverage stations.
This dispenser produces up to 260 lb. of H2 nugget ice per day and stores up to 12 lb., helping keep ice available throughout the day. H2 nugget ice is soft, chewable, and easy to use in cold beverages, making it a popular option for shared refreshment areas, hydration stations, and customer-facing spaces.
The touch-free infrared dispensing system helps reduce hand contact, which is valuable in public, workplace, and healthcare-adjacent environments. Removable parts such as the bin, air filter, spouts, and sink make cleaning more practical, while the stainless steel exterior and AgION antimicrobial protection support cleaner long-term commercial operation.
Key Features
-
Produces up to 260 lb. of H2 nugget ice per day
-
AHRI-rated production of 225 lb. per day
-
Stores up to 12 lb. of ice
-
Touch-free infrared dispensing
-
Dispenses ice and water
-
Air-cooled condenser
-
H2 nugget ice
-
Stainless steel exterior
-
AgION antimicrobial protection
-
Removable bin
-
Removable air filter
-
Removable spouts and sink
-
Enlarged 11-inch dispensing area
-
115V operation
-
NSF, cULus, and CE certified
Best For
Offices, healthcare facilities, cafeterias, breakrooms, hotels, hospitality spaces, beverage stations, and high-traffic self-service areas.
Scotsman HID312A-1 Features
Air Cooled
Uses Air for Cooling
Antimicrobial
Inhibit Microorganisms Growth
Stainless Steel
Durable Steel Exterior
Quiet Operation
Low Noise Design
Fast Production
Ready in Minutes
Premium Quality
Build to Last
Compact Design
Fits Anywhere
Scotsman HID312A-1 Resources
Shipping Policy
At Ice Maker Supply, we work to make shipping clear, reliable, and easy to track. Most orders are shipped through trusted warehouse, supplier, or carrier partners. Shipping times may vary based on product availability, warehouse location, delivery address, carrier schedule, freight requirements, and order volume.
Standard Delivery
Our estimated delivery time is 4-6 business days for most eligible areas after the order has been processed and shipped.
Some larger ice machines may require freight delivery. Freight shipments may take longer depending on location, carrier availability, and delivery appointment scheduling.
Delivery times are estimates and are not guaranteed.
Order Processing
Orders are usually processed during regular business days, Monday through Friday.
Processing may take longer during:
- Holidays
- High order volume
- Supplier delays
- Payment review
- Address verification
- Product backorders
- Freight scheduling
If there is a delay with your order, we will do our best to keep you updated.
Shipping Confirmation and Tracking
Once your order ships, you will receive a shipping confirmation email with your order and tracking details.
You may be able to see:
- Order status
- Carrier name
- Tracking number
- Estimated delivery date
- Shipment updates
Tracking may not update immediately after the label is created. In some cases, the package may already be moving even if the tracking page has not refreshed.
If your tracking has not updated for more than 5 business days, please contact us so we can help check the shipment status.
Multiple Shipments
Some orders may ship in multiple packages, especially if your order includes:
- Bundled products
- Accessories
- Replacement parts
- Items from different warehouses
- Products from different suppliers
If your order ships separately, you may receive more than one tracking number.
Shipping Areas
Orders placed on icemakersupply.com are currently shipped only within the contiguous United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Virgin Islands
- Guam
- American Samoa
- Northern Mariana Islands
- Marshall Islands
- Palau
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
- International addresses
If your address is outside our available shipping area, your order may be canceled and refunded.
Expedited Shipping
Expedited shipping is not available at this time.
Because many ice makers are large, heavy, or shipped through supplier warehouses, faster shipping options may not be available for every product.
Freight Delivery
Some commercial or larger ice machines may ship by freight carrier instead of standard parcel delivery.
Freight delivery may require:
- A delivery appointment
- A valid phone number
- Someone available to receive the shipment
- Inspection before signing
- Extra time for scheduling
Please inspect freight shipments carefully before accepting delivery. If the item or packaging appears damaged, note the damage with the carrier and contact us as soon as possible.
If possible, take clear photos of the packaging and product before moving or installing the item.
Damaged Packages
If your order arrives damaged, please contact us immediately.
Send us:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged product
- A short description of the issue
- Delivery receipt notes, if available
Damage claims are easier to process when reported quickly. Late damage reports may limit our ability to file a carrier or supplier claim.
Do not install or use a damaged product before contacting us.
Incorrect or Incomplete Address
Please make sure your shipping address is complete and accurate before placing your order.
Ice Maker Supply is not responsible for delays, failed deliveries, or extra charges caused by:
- Incorrect address
- Missing apartment, suite, or unit number
- Wrong ZIP code
- Unreachable phone number
- Delivery restrictions at the location
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the item can be reshipped.
Can I Change My Delivery Address?
If your order has not shipped yet, contact us as soon as possible. We may be able to update the shipping address before fulfillment begins.
Once an order has shipped or is in transit, we usually cannot change the delivery address.
For freight shipments, address changes may not be possible after carrier pickup.
Returned to Sender
A package may be returned to the sender due to:
- Incorrect address
- Incomplete address
- Failed delivery attempts
- Refused delivery
- Carrier access issues
- Unclaimed shipment
If your package is returned to the sender, contact us with your order number and correct shipping address.
We will review the situation and help arrange the next step. Reshipping fees may apply.
Pre-Order or Backordered Items
If a product is listed as pre-ordered or backordered, the product page may show the estimated shipping date.
Pre-order and backorder shipping dates are estimates and may change due to supplier production, warehouse availability, or carrier delays.
If the estimated shipping date changes, we will do our best to keep you informed.
Warranty Replacement Shipping
If a warranty replacement is approved, shipping may depend on the manufacturer, supplier, or warranty provider.
Replacement orders may require:
- Proof of purchase
- Photos or videos of the issue
- Troubleshooting steps
- Return of the original item
- Supplier or manufacturer approval
A replacement will be shipped only after the required review process is complete.
Lost or Stalled Shipments
If your tracking shows no movement for more than 5 business days, contact us.
We may contact the carrier, warehouse, or supplier to check the shipment status.
If a package is confirmed lost, we will review available options based on the carrier investigation and supplier rules.
Contact Us
Need help with shipping or tracking?
Contact Ice Maker Supply:
- Email: support@icemakersupply.com
- Website: icemakersupply.com
Our support team can help with order status, tracking questions, delivery issues, and shipping concerns.
Frequently Asked Questions
How do I choose the right ice machine for my business?
The right ice machine depends on your business type, daily ice demand, available space, and preferred ice type. Restaurants, cafés, hotels, offices, and healthcare facilities may need different ice capacities and machine styles. If you are unsure, you can contact our expert team, and we will help you choose the best machine based on your usage, space, and budget.
What types of ice machines do you offer?
We offer different types of commercial ice machines, including undercounter ice makers, modular ice machines, countertop ice dispensers, ice and water dispensers, and ice storage bins. You can also choose machines based on ice type, such as cube ice, nugget ice, flake ice, and specialty ice.
Do you offer commercial ice machines for restaurants, cafés, and hotels?
Yes. Our ice machines are suitable for restaurants, cafés, hotels, bars, offices, healthcare facilities, cafeterias, convenience stores, and other commercial spaces. Whether you need a compact undercounter machine or a high-capacity modular ice maker, we can help you find the right solution for your business.
Is installation included with the ice machine?
Installation may vary depending on the product, location, and service availability. Most commercial ice machines require proper water supply, drainage, electrical connection, and ventilation. We recommend checking the product specifications before ordering and consulting a qualified technician for installation.
Do your ice machines come with a warranty?
Yes. Most products come with manufacturer warranty coverage. Warranty terms may vary by brand and model, so please check the product details for exact coverage. Our support team can also help you understand warranty information before you purchase.
Do you offer shipping for commercial ice machines?
Yes. We offer shipping options for commercial ice machines and related accessories. Since many ice machines are heavy commercial products, some items may require freight delivery. Shipping time, cost, and delivery method may vary depending on the product and destination.
Can I request a quote before placing an order?
Yes. For bulk orders, business purchases, or custom setup requirements, you can request a quote before placing an order. Simply share your business type, required ice capacity, preferred product, and delivery location, and our team will provide suitable recommendations and pricing support.
