Hoshizaki KM-231BAK Undercounter Crescent Cube Ice Maker - 223 lb/Day with 80 lb Bin, Air-Cooled

Brand:Hoshizaki
Model:KM-231BAK
Crescent Cube Ice Air-Cooled Up to 223 lb/day 24 in. Wide 80 lb Built-In Bin R290 Refrigerant
Free Standard Shipping on Eligible Orders Within the Contiguous U.S.
Regular price $3,850.00
Sale price $3,850.00 Regular price $7,700.00
Unit price
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The Hoshizaki KM-231BAK is a self-contained, air-cooled undercounter crescent cube ice maker producing up to 223 lb/day with an 80 lb built-in bin. Its 24-inch stainless steel cabinet combines front ventilation, an ADA-compliant bin opening, CycleSaver® technology, and R290 refrigerant for dependable commercial ice production.

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ADA Compliant
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Hoshizaki KM-231BAK Undercounter Crescent Cube Ice Maker - 223 lb/Day with 80 lb Bin, Air-Cooled

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  • Estimated Delivery: 5-7 Business Days*

*Eligible in-stock items within the contiguous U.S.; includes normal processing and transit. Freight and special-order items may take longer.
A commercial ice machine with a brushed stainless steel body and black plastic components, including the top lid, front chute, legs, and vent grille, shown on a plain white background.

Hoshizaki KM-231BAK Undercounter Crescent Cube Ice Maker - 223 lb/Day with 80 lb Bin, Air-Cooled

Regular price $3,850.00
Sale price $3,850.00 Regular price $7,700.00
Unit price

Hoshizaki KM-231BAK Undercounter Crescent Cube Ice Maker - 223 lb/Day with 80 lb Bin, Air-Cooled Description

Hoshizaki KM-231BAK - High-Volume Crescent Ice and 80 Pounds of Storage in a 24-Inch Cabinet

The Hoshizaki KM-231BAK is a self-contained, air-cooled undercounter crescent cube ice maker that produces up to 223 lb of ice every 24 hours at 70°F air and 50°F water. At 90°F air and 70°F water, its rated production is approximately 163 lb per day. The built-in bin stores up to 80 lb of ice, making this model a strong fit for busy drink stations that need more output than a compact undercounter machine without moving to a separate modular head and bin.

Individual crescent cubes are formed on Hoshizaki's stainless steel evaporator. The CycleSaver® design promotes dependable production cycles, and the EverCheck™ alert system helps communicate operating status. Crescent ice provides good liquid displacement and broad cooling contact while presenting a recognizable, clean appearance in soft drinks, water and mixed beverages.

The 24-in.-wide stainless steel cabinet is designed for commercial service. Its front-in, front-out airflow arrangement supports built-in placement, while the removable front air filter is easy to access for routine cleaning. An ADA-compliant bin opening and slide-in door improve access without requiring extra door-swing clearance in a narrow aisle.

The KM-231BAK uses R290 hydrocarbon refrigerant and connects to a standard 115V single-phase electrical supply through the included NEMA 5-15P cord. It requires a potable cold-water connection and a dedicated gravity drain. For reliable performance, size and install all utilities according to the official Hoshizaki specification sheet.

Key Features

  • Produces up to 223 lb/day at 70°F air/50°F water
  • Produces approximately 163 lb/day at 90°F air/70°F water
  • Built-in ice storage capacity of 80 lb
  • Individual crescent cube ice with stainless steel evaporator
  • CycleSaver® design and EverCheck™ alert system
  • Front-in, front-out airflow for undercounter and built-in layouts
  • Removable front air filter for easier preventive maintenance
  • ADA-compliant bin opening and slide-in access door
  • Durable stainless steel exterior
  • Low-GWP R290 hydrocarbon refrigerant

Best For

High-traffic cafés, bars, restaurants, hotels, offices and beverage counters that need substantial crescent ice production, integrated storage and a 24-in. undercounter footprint.

Full Specifications

Brand Hoshizaki
Model KM-231BAK
Type Self-contained undercounter ice maker with built-in bin
Ice Type Individual crescent cube
Cooling Air-cooled
Maximum Production 223 lb/24 hr at 70°F air/50°F water
AHRI Production 163 lb/24 hr at 90°F air/70°F water
Built-In Bin Capacity 80 lb / 2.7 cu. ft.
Dimensions 24 in. W × 28 in. D × 39 in. H, including 6-in. legs
Electrical 115V / 60Hz / 1 phase; 15A circuit; 5.2A
Plug NEMA 5-15P; 6.5-ft cord
Energy Use 6.2 kWh per 100 lb at 90°F/70°F
Potable Water Use 34 gal per 100 lb at 90°F/70°F
Heat Rejection 3,400 BTU/hr
Refrigerant R290, 4.1 oz.
Water Inlet / Drain 1/2-in. FPT inlet / 3/4-in. FPT drain
Operating Air / Water Temperature 45°F-100°F air / 45°F-90°F water
Water Pressure 10 to 113 PSIG
Net / Shipping Weight 137 lb / 165 lb

Warranty

  • 3 years parts and labor on the entire machine
  • 5 years parts and labor on the evaporator
  • 5 years parts on the compressor and air-cooled condenser coil

Installation and Maintenance Notes

  • Allow rear utility access, 2 in. of right-side clearance and approximately 0.6 in. above the cabinet.
  • Provide a potable cold-water supply and a properly vented, independent gravity drain.
  • Clean the front air filter routinely and follow Hoshizaki's cleaning and sanitizing instructions.
  • Production varies with ambient air, incoming water temperature, water pressure and installation conditions.

Hoshizaki KM-231BAK Undercounter Crescent Cube Ice Maker - 223 lb/Day with 80 lb Bin, Air-Cooled Features

Hoshizaki KM-231BAK Undercounter Crescent Cube Ice Maker - 223 lb/Day with 80 lb Bin, Air-Cooled Resources

Shipping Policy

Ice Maker Supply ships commercial ice makers, ice storage bins, dispensers, filters, accessories, and related equipment through manufacturers, authorized distributors, fulfillment facilities, and parcel or freight carriers. The following terms explain delivery estimates, shipping coverage, freight service, and how to receive an order safely.

1. Where We Ship

We currently ship to eligible street addresses in the 48 contiguous United States. We do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, international destinations, or P.O. boxes.

Delivery to rural, remote, construction, or limited-access locations may require extra coordination or may not be available for certain equipment. If a location cannot be serviced, we will contact you to review the options, including cancellation and refund when appropriate.

2. Free Standard Shipping & Additional Charges

Free standard shipping is available for qualifying products and eligible delivery addresses within the contiguous United States, as shown on the product page or at checkout. If a product does not qualify, the applicable shipping charge will be shown during checkout or in a written quotation before you complete the purchase.

Free standard shipping does not automatically include the services below, which may incur additional charges when requested or required:

  • Liftgate unloading when the receiving location does not have a suitable loading dock or forklift.
  • Inside delivery, room placement, unpacking, assembly, or installation.
  • Residential, remote-area, limited-access, special-appointment, or other carrier accessorial services.
  • Redelivery, storage, or address-reassignment charges caused by delivery access or receiving issues.

We will explain required additional shipping services or charges before arranging them and obtain your approval when applicable. Fees or exclusions shown in a product-specific quotation take precedence over general offers.

3. Order Processing & Estimated Delivery

Estimated standard delivery: 5–7 business days for eligible, in-stock products under normal shipping conditions.

This 5–7-business-day estimate is measured from order confirmation and successful payment verification (whichever occurs later) to expected delivery. It includes ordinary processing and transportation; processing time is not added again on top of this estimate.

Business days are Monday through Friday, excluding major U.S. holidays. Orders placed outside normal business hours may begin processing on the next business day. Shipment and arrival can vary with product availability, warehouse location, freight schedules, and destination.

The 5–7-business-day estimate does not apply to backorders, special orders, made-to-order items, products with a longer published lead time, or shipments requiring exceptional freight arrangements. Large freight shipments and remote destinations may take longer. Any different timeline shown on an individual product page or provided in writing for your order takes precedence.

Delivery dates are estimates, not guaranteed arrival dates. Please schedule equipment installers only after delivery and inspection.

4. Parcel Shipping & Freight Delivery

Smaller items may arrive by parcel carrier. Larger or heavier ice machines, bins, and commercial equipment often ship on pallets through a freight carrier.

Unless a different service is confirmed in writing, standard freight delivery is generally to an accessible truckside, curbside, or receiving/loading area. It does not include carrying equipment inside the property, placement in a kitchen or storage room, unpacking, disposal of packaging, or installation.

The receiving location must be accessible to the assigned carrier and must have an appropriate unloading plan. Let us know before shipment if you do not have a loading dock or forklift.

5. Liftgate, Residential & Limited-Access Delivery

A liftgate is a platform used to lower certain freight items from the truck to ground level. It may be necessary when the receiving location lacks a suitable loading dock or forklift. Liftgate service must be requested before dispatch and is subject to carrier availability, weight, size, and any applicable fee.

Residential addresses, schools, churches, construction sites, storage sites, and other restricted-access locations may have special freight requirements. Not all shipments can be delivered by liftgate. Contact us before ordering if your unloading conditions are uncertain.

6. Delivery Appointments & Receiving Requirements

Some freight carriers will call to schedule delivery. Please provide an accurate phone number and a receiving contact who can be available during the carrier’s delivery window.

Delivery windows depend on the carrier and are not guaranteed unless expressly confirmed. If the carrier cannot deliver because the recipient is unavailable, the location is inaccessible, or suitable unloading arrangements are missing, redelivery or storage fees may apply.

7. Shipping Confirmation & Tracking

We will provide shipping confirmation and available tracking details after the order has been handed to the shipping carrier and the information becomes available. Freight shipments may use a PRO number or other freight reference instead of a parcel tracking number.

Tracking information may take time to update after dispatch. If your shipment shows no movement for more than five business days, contact us so we can investigate with the carrier or shipping warehouse.

8. Orders Arriving in Multiple Shipments

An ice machine head, bin, dispenser, water filter, accessory, or replacement part may ship separately, especially when the products come from different facilities or suppliers. Each shipment may have its own tracking number and arrival date.

9. Inspecting Freight at Delivery

Commercial equipment should be inspected before signing the carrier’s delivery receipt whenever reasonably possible. We recommend that you:

1.  Confirm the correct number of cartons or pallets and look for missing items.

2.  Examine the packaging for tears, punctures, crushed corners, moisture, or broken pallets.

3.  Check accessible equipment surfaces for visible damage, and photograph any concerns.

4.  Write clear notes describing visible damage or shortages on the carrier’s delivery receipt before signing.

5.  Retain the receipt, photographs, and original packaging until the equipment is checked.

If there is serious visible damage, document it and contact us immediately for guidance. Do not accept a badly damaged shipment without noting the condition on the receipt. An unqualified signature may make the freight claim process more difficult, but does not override applicable legal rights.

10. Damaged, Missing, or Incorrect Products

If equipment arrives damaged, an item is missing, or a different model is delivered, contact us promptly, preferably within one business day of delivery or as soon as the issue is discovered. This is a request for fast reporting to help preserve carrier and supplier claim evidence, not a waiver of your rights.

Please send your order number, model details, photos of the product and packaging, a description of the problem, delivery receipt notes (if available), and the serial number if relevant.

Do not install or use visibly damaged equipment before contacting us. Keep the packaging. We will coordinate with the relevant shipping, warehouse, or manufacturing partner to investigate and arrange an appropriate resolution.

11. Delays, Backorders & Special Orders

Inventory, manufacturer production, payment verification, holiday schedules, weather, and carrier operations can affect fulfillment. If we determine that an order cannot be shipped within the applicable communicated shipment timeframe, we will notify you and offer the shipment-delay, cancellation, and refund options required by applicable law.

We will not substitute a materially different model without your approval. For backordered or made-to-order items, we will communicate the available lead-time information before proceeding when possible.

12. Address Changes, Redelivery & Returned Shipments

Please confirm your complete shipping address, business name, suite number, ZIP code, telephone number, and any receiving restrictions at checkout. Contact us immediately if a correction is needed. Changes after dispatch may be unavailable or may incur a carrier reconsignment fee.

Returned-to-sender orders or refused deliveries may require review and additional transportation charges when the issue is caused by an incorrect address, unavailable recipient, or customer-requested change. We will explain the available options, subject to the order’s circumstances and applicable law.

13. Lost Shipments or Orders Marked Delivered

If tracking shows “Delivered” but the equipment has not arrived, contact us as soon as possible. We will review the shipment record, carrier proof of delivery, delivery address, and any signature information with the carrier or fulfillment partner.

If a shipment is confirmed lost or misdelivered, we will work toward a suitable resolution, including replacement or refund as appropriate under the order circumstances and applicable law.

14. Expedited Shipping

Expedited shipping is not currently offered as a standard checkout service. If you have an urgent project, contact us before ordering so we can check current stock and provide a realistic shipping estimate.

15. Cancellations, Refused Deliveries & Returns

For cancellations or voluntary returns, please review our Refund Policy before shipping any item back. Most eligible unused and uninstalled products may qualify for a return request within 30 days of delivery, subject to authorization and the conditions stated in that policy.

If a shipment is refused for a reason unrelated to shipping damage, an incorrect item, or our error, applicable return freight or handling charges may apply. Please contact us before refusing a shipment whenever possible.

Refund Policy: https://icemakersupply.com/policies/refund-policy

16. Warranty Replacement Shipping

Warranty replacement shipments, when approved, are coordinated in accordance with the relevant manufacturer’s or supplier’s warranty process. Supporting documents, photos, troubleshooting, serial number information, or return of the original item may be required. Replacement delivery timing will be confirmed when the claim is approved.

17. Contact Ice Maker Supply

For shipping questions, freight arrangements, order status, delivery damage, or tracking support, please contact us and include your order number if you already placed an order.

Email: support@icemakersupply.com

Phone: +1 (727) 285-2572

Website: https://icemakersupply.com

Hoshizaki KM-231BAK Undercounter Crescent Cube Ice Maker - 223 lb/Day with 80 lb Bin, Air-Cooled Description

Hoshizaki KM-231BAK - High-Volume Crescent Ice and 80 Pounds of Storage in a 24-Inch Cabinet

The Hoshizaki KM-231BAK is a self-contained, air-cooled undercounter crescent cube ice maker that produces up to 223 lb of ice every 24 hours at 70°F air and 50°F water. At 90°F air and 70°F water, its rated production is approximately 163 lb per day. The built-in bin stores up to 80 lb of ice, making this model a strong fit for busy drink stations that need more output than a compact undercounter machine without moving to a separate modular head and bin.

Individual crescent cubes are formed on Hoshizaki's stainless steel evaporator. The CycleSaver® design promotes dependable production cycles, and the EverCheck™ alert system helps communicate operating status. Crescent ice provides good liquid displacement and broad cooling contact while presenting a recognizable, clean appearance in soft drinks, water and mixed beverages.

The 24-in.-wide stainless steel cabinet is designed for commercial service. Its front-in, front-out airflow arrangement supports built-in placement, while the removable front air filter is easy to access for routine cleaning. An ADA-compliant bin opening and slide-in door improve access without requiring extra door-swing clearance in a narrow aisle.

The KM-231BAK uses R290 hydrocarbon refrigerant and connects to a standard 115V single-phase electrical supply through the included NEMA 5-15P cord. It requires a potable cold-water connection and a dedicated gravity drain. For reliable performance, size and install all utilities according to the official Hoshizaki specification sheet.

Key Features

  • Produces up to 223 lb/day at 70°F air/50°F water
  • Produces approximately 163 lb/day at 90°F air/70°F water
  • Built-in ice storage capacity of 80 lb
  • Individual crescent cube ice with stainless steel evaporator
  • CycleSaver® design and EverCheck™ alert system
  • Front-in, front-out airflow for undercounter and built-in layouts
  • Removable front air filter for easier preventive maintenance
  • ADA-compliant bin opening and slide-in access door
  • Durable stainless steel exterior
  • Low-GWP R290 hydrocarbon refrigerant

Best For

High-traffic cafés, bars, restaurants, hotels, offices and beverage counters that need substantial crescent ice production, integrated storage and a 24-in. undercounter footprint.

Full Specifications

Brand Hoshizaki
Model KM-231BAK
Type Self-contained undercounter ice maker with built-in bin
Ice Type Individual crescent cube
Cooling Air-cooled
Maximum Production 223 lb/24 hr at 70°F air/50°F water
AHRI Production 163 lb/24 hr at 90°F air/70°F water
Built-In Bin Capacity 80 lb / 2.7 cu. ft.
Dimensions 24 in. W × 28 in. D × 39 in. H, including 6-in. legs
Electrical 115V / 60Hz / 1 phase; 15A circuit; 5.2A
Plug NEMA 5-15P; 6.5-ft cord
Energy Use 6.2 kWh per 100 lb at 90°F/70°F
Potable Water Use 34 gal per 100 lb at 90°F/70°F
Heat Rejection 3,400 BTU/hr
Refrigerant R290, 4.1 oz.
Water Inlet / Drain 1/2-in. FPT inlet / 3/4-in. FPT drain
Operating Air / Water Temperature 45°F-100°F air / 45°F-90°F water
Water Pressure 10 to 113 PSIG
Net / Shipping Weight 137 lb / 165 lb

Warranty

  • 3 years parts and labor on the entire machine
  • 5 years parts and labor on the evaporator
  • 5 years parts on the compressor and air-cooled condenser coil

Installation and Maintenance Notes

  • Allow rear utility access, 2 in. of right-side clearance and approximately 0.6 in. above the cabinet.
  • Provide a potable cold-water supply and a properly vented, independent gravity drain.
  • Clean the front air filter routinely and follow Hoshizaki's cleaning and sanitizing instructions.
  • Production varies with ambient air, incoming water temperature, water pressure and installation conditions.

Hoshizaki KM-231BAK Undercounter Crescent Cube Ice Maker - 223 lb/Day with 80 lb Bin, Air-Cooled Resources

Shipping Policy

Ice Maker Supply ships commercial ice makers, ice storage bins, dispensers, filters, accessories, and related equipment through manufacturers, authorized distributors, fulfillment facilities, and parcel or freight carriers. The following terms explain delivery estimates, shipping coverage, freight service, and how to receive an order safely.

1. Where We Ship

We currently ship to eligible street addresses in the 48 contiguous United States. We do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, international destinations, or P.O. boxes.

Delivery to rural, remote, construction, or limited-access locations may require extra coordination or may not be available for certain equipment. If a location cannot be serviced, we will contact you to review the options, including cancellation and refund when appropriate.

2. Free Standard Shipping & Additional Charges

Free standard shipping is available for qualifying products and eligible delivery addresses within the contiguous United States, as shown on the product page or at checkout. If a product does not qualify, the applicable shipping charge will be shown during checkout or in a written quotation before you complete the purchase.

Free standard shipping does not automatically include the services below, which may incur additional charges when requested or required:

  • Liftgate unloading when the receiving location does not have a suitable loading dock or forklift.
  • Inside delivery, room placement, unpacking, assembly, or installation.
  • Residential, remote-area, limited-access, special-appointment, or other carrier accessorial services.
  • Redelivery, storage, or address-reassignment charges caused by delivery access or receiving issues.

We will explain required additional shipping services or charges before arranging them and obtain your approval when applicable. Fees or exclusions shown in a product-specific quotation take precedence over general offers.

3. Order Processing & Estimated Delivery

Estimated standard delivery: 5–7 business days for eligible, in-stock products under normal shipping conditions.

This 5–7-business-day estimate is measured from order confirmation and successful payment verification (whichever occurs later) to expected delivery. It includes ordinary processing and transportation; processing time is not added again on top of this estimate.

Business days are Monday through Friday, excluding major U.S. holidays. Orders placed outside normal business hours may begin processing on the next business day. Shipment and arrival can vary with product availability, warehouse location, freight schedules, and destination.

The 5–7-business-day estimate does not apply to backorders, special orders, made-to-order items, products with a longer published lead time, or shipments requiring exceptional freight arrangements. Large freight shipments and remote destinations may take longer. Any different timeline shown on an individual product page or provided in writing for your order takes precedence.

Delivery dates are estimates, not guaranteed arrival dates. Please schedule equipment installers only after delivery and inspection.

4. Parcel Shipping & Freight Delivery

Smaller items may arrive by parcel carrier. Larger or heavier ice machines, bins, and commercial equipment often ship on pallets through a freight carrier.

Unless a different service is confirmed in writing, standard freight delivery is generally to an accessible truckside, curbside, or receiving/loading area. It does not include carrying equipment inside the property, placement in a kitchen or storage room, unpacking, disposal of packaging, or installation.

The receiving location must be accessible to the assigned carrier and must have an appropriate unloading plan. Let us know before shipment if you do not have a loading dock or forklift.

5. Liftgate, Residential & Limited-Access Delivery

A liftgate is a platform used to lower certain freight items from the truck to ground level. It may be necessary when the receiving location lacks a suitable loading dock or forklift. Liftgate service must be requested before dispatch and is subject to carrier availability, weight, size, and any applicable fee.

Residential addresses, schools, churches, construction sites, storage sites, and other restricted-access locations may have special freight requirements. Not all shipments can be delivered by liftgate. Contact us before ordering if your unloading conditions are uncertain.

6. Delivery Appointments & Receiving Requirements

Some freight carriers will call to schedule delivery. Please provide an accurate phone number and a receiving contact who can be available during the carrier’s delivery window.

Delivery windows depend on the carrier and are not guaranteed unless expressly confirmed. If the carrier cannot deliver because the recipient is unavailable, the location is inaccessible, or suitable unloading arrangements are missing, redelivery or storage fees may apply.

7. Shipping Confirmation & Tracking

We will provide shipping confirmation and available tracking details after the order has been handed to the shipping carrier and the information becomes available. Freight shipments may use a PRO number or other freight reference instead of a parcel tracking number.

Tracking information may take time to update after dispatch. If your shipment shows no movement for more than five business days, contact us so we can investigate with the carrier or shipping warehouse.

8. Orders Arriving in Multiple Shipments

An ice machine head, bin, dispenser, water filter, accessory, or replacement part may ship separately, especially when the products come from different facilities or suppliers. Each shipment may have its own tracking number and arrival date.

9. Inspecting Freight at Delivery

Commercial equipment should be inspected before signing the carrier’s delivery receipt whenever reasonably possible. We recommend that you:

1.  Confirm the correct number of cartons or pallets and look for missing items.

2.  Examine the packaging for tears, punctures, crushed corners, moisture, or broken pallets.

3.  Check accessible equipment surfaces for visible damage, and photograph any concerns.

4.  Write clear notes describing visible damage or shortages on the carrier’s delivery receipt before signing.

5.  Retain the receipt, photographs, and original packaging until the equipment is checked.

If there is serious visible damage, document it and contact us immediately for guidance. Do not accept a badly damaged shipment without noting the condition on the receipt. An unqualified signature may make the freight claim process more difficult, but does not override applicable legal rights.

10. Damaged, Missing, or Incorrect Products

If equipment arrives damaged, an item is missing, or a different model is delivered, contact us promptly, preferably within one business day of delivery or as soon as the issue is discovered. This is a request for fast reporting to help preserve carrier and supplier claim evidence, not a waiver of your rights.

Please send your order number, model details, photos of the product and packaging, a description of the problem, delivery receipt notes (if available), and the serial number if relevant.

Do not install or use visibly damaged equipment before contacting us. Keep the packaging. We will coordinate with the relevant shipping, warehouse, or manufacturing partner to investigate and arrange an appropriate resolution.

11. Delays, Backorders & Special Orders

Inventory, manufacturer production, payment verification, holiday schedules, weather, and carrier operations can affect fulfillment. If we determine that an order cannot be shipped within the applicable communicated shipment timeframe, we will notify you and offer the shipment-delay, cancellation, and refund options required by applicable law.

We will not substitute a materially different model without your approval. For backordered or made-to-order items, we will communicate the available lead-time information before proceeding when possible.

12. Address Changes, Redelivery & Returned Shipments

Please confirm your complete shipping address, business name, suite number, ZIP code, telephone number, and any receiving restrictions at checkout. Contact us immediately if a correction is needed. Changes after dispatch may be unavailable or may incur a carrier reconsignment fee.

Returned-to-sender orders or refused deliveries may require review and additional transportation charges when the issue is caused by an incorrect address, unavailable recipient, or customer-requested change. We will explain the available options, subject to the order’s circumstances and applicable law.

13. Lost Shipments or Orders Marked Delivered

If tracking shows “Delivered” but the equipment has not arrived, contact us as soon as possible. We will review the shipment record, carrier proof of delivery, delivery address, and any signature information with the carrier or fulfillment partner.

If a shipment is confirmed lost or misdelivered, we will work toward a suitable resolution, including replacement or refund as appropriate under the order circumstances and applicable law.

14. Expedited Shipping

Expedited shipping is not currently offered as a standard checkout service. If you have an urgent project, contact us before ordering so we can check current stock and provide a realistic shipping estimate.

15. Cancellations, Refused Deliveries & Returns

For cancellations or voluntary returns, please review our Refund Policy before shipping any item back. Most eligible unused and uninstalled products may qualify for a return request within 30 days of delivery, subject to authorization and the conditions stated in that policy.

If a shipment is refused for a reason unrelated to shipping damage, an incorrect item, or our error, applicable return freight or handling charges may apply. Please contact us before refusing a shipment whenever possible.

Refund Policy: https://icemakersupply.com/policies/refund-policy

16. Warranty Replacement Shipping

Warranty replacement shipments, when approved, are coordinated in accordance with the relevant manufacturer’s or supplier’s warranty process. Supporting documents, photos, troubleshooting, serial number information, or return of the original item may be required. Replacement delivery timing will be confirmed when the claim is approved.

17. Contact Ice Maker Supply

For shipping questions, freight arrangements, order status, delivery damage, or tracking support, please contact us and include your order number if you already placed an order.

Email: support@icemakersupply.com

Phone: +1 (727) 285-2572

Website: https://icemakersupply.com

  • 5 stars: 3 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
M
Merrick Sloan

The 223 lb daily output gives us enough capacity without moving to a separate head and bin. Front airflow also made the placement easier for us.

O
Odette Lane

Fits under our counter nicely and the crescent cubes work well for everything we serve.

C
Cyrus

The 80 lb bin is a big help during rushes. plenty of ice ready when we need it

A commercial high-volume crescent ice maker shown on a blue studio-style background with promotional text reading 'High-Volume Crescent Ice' and 'Up to 223 lb/day.' The machine is stainless steel and black, with legs and vent grilles visible.
A stainless steel and black Crescent cube ice machine shown on a blue icy background with ice cubes and marketing text. Visible text includes 'Individual Crescent Cube Ice', 'Clean.
A stainless steel and black undercounter ice maker with built-in ice storage, shown in a commercial kitchen setting with promotional text on the right detailing 80 lb bin capacity and Hoshizaki branding.
A stainless steel and black Hoshizaki commercial ice machine shown on a blue studio background with marketing text and feature icons on the right.

Frequently Asked Questions

What is the ice storage capacity of the Hoshizaki KM-231BAK?

The built-in storage bin holds up to 80 lb of crescent ice, making it suitable for busy beverage service locations.

How much ice does the Hoshizaki KM-231BAK undercounter crescent cube ice maker produce per day?

It produces up to 223 lb per 24 hours at 70°F air and 50°F water. At warmer conditions (90°F air/70°F water), the rated production is approximately 163 lb per day.

Does the Hoshizaki KM-231BAK require an electrical connection beyond standard 115V?

No. It connects to a standard 115V, 60Hz, single-phase supply and uses a NEMA 5-15P plug (15A circuit).

What water and drainage connections are required for the KM-231BAK?

It requires a potable cold-water inlet (1/2-in. FPT) and a dedicated gravity drain (3/4-in. FPT). Install and vent the drain according to Hoshizaki specifications.

Is the Hoshizaki KM-231BAK air-cooled, and what refrigerant does it use?

Yes, it is self-contained and air-cooled. It uses low-GWP R290 (hydrocarbon) refrigerant.

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